MODULE 3 - MBA 703 (SADHYA) EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
software - Answers set of instructions that tells the hardware what to do,
created by developers through the process of programming
2 types of software - Answers 1. Operating System
2. Application
Operating Systems - Answers manage the hardware and create the interface between the hardware
and the user
first loaded into the computer by the boot
program, then it manages all of the programs in the computer, including both programs native to the
operating system such as file and memory management and application software
Application software - Answers computer software created to allow the user to perform a specific job
or task
performs specific tasks such as word processing, accounting, database management, video games, or
browsing the web.
Key functions of the Operating System - Answers 1. managing the hardware resources of the
computer;
2. providing the user-interface components;
3. providing a platform for software developers to write
applications.
All computing devices require - Answers an operating system
3 main manufacturers of Operating Systems - Answers 1. Microsoft - Windows - dominant in buisness
2. Apple - Mac OS
3. Linux - open source
"killer" application - Answers An app that becomes so essential that large numbers of
people will buy a device just to run that application
Example for the personal computer - the spreadsheet
productivity software - Answers Applications designed to help individual computer users complete
tasks more efficiently. Can come packaged together in a suite. Examples are word processors,
spreadsheet programs, presentation programs, and database applications.
Word processing Applications - Answers Users can create and edit documents using this class of
software.
Spreadsheet applications - Answers Software provides a way to do numeric calculations and analysis,
displaying the result in charts and graphs.
Presentation software - Answers Users can create slideshow presentations using
this class of software.
office-software productivity bundle - Answers Microsoft popularized the idea with their release of the
Microsoft Office Suite. This package continues to dominate the market and most businesses expect
employees to know how to use this software.
There are competitors and their file formats are compatible to that of Microsoft Office
Utility software - Answers programs that allow you to fix or modify your computer in some way.
Examples include anti-malware software and programs that totally remove software you no longer
want installed.
Programming software - Answers A classification for software which is designed to help programmers
write programs more effectively and efficiently.
provide developers with an environment in which they can write the code, test it, and
convert/compile it into
the format that can then be run on a computer
Integrated Development Environment (IDE) - Answers Programming software
10/20/30 rule - Answers 10 slides, 20 minutes, 30 point font
Do I own my software? - Answers No! When you install software, you are actually just being given a
license to use it.
, Enterprise Resource Planning (ERP) system - Answers Software that provides a comprehensive,
centralized, integrated source of information used to manage all major business processes.
utilizes a central database that is implemented throughout the entire organization
Key Points about an ERP - Answers 1. A software application.
2. Utilizes a central database.
3. Implemented organization-wide
implementing an ERP system can take two to three years and cost several million dollar
Why Implement an ERP System - Answers If done properly, a system can bring an organization a good
return on their investment. By consolidating information systems across the enterprise and
using the software to enforce best practices, most organizations see an overall improvement after
implementing.
Customer Relationship Management (CRM) - Answers a company-wide business strategy designed to
optimize profitability, revenue, and customer satisfaction by focusing on highly defined and precise
customer groups
Applications for the Enterprise - Answers 1. Enterprise Resource Planning (ERP) system
2. Customer Relationship Management (CRM)
3. Supply Chain Management (SCM)
4. business intelligence (BI) systems
supply chain (simple definition) - Answers The linkage between an organization's suppliers, its
manufacturing facilities, and the distributors of its products. Each link in the chain has a
multiplying effect on the complexity of the process. Information flows in both directions in a supply
chain
Supply Chain Management (SCM) - Answers Systems that can help a firm manage aspects of its value
chain, from the flow of raw materials into the firm, through delivery of finished products and services
at the point-of-consumption.
system handles the interconnection between these links in the supply chain as well as the inventory
of the products in their various stages of development
"cloud" - Answers applications, services, and data storage located on the Internet
How have businesses responded to a growth in smartphone sales? - Answers Businesses have
adjusted to this trend by increasing
their investment in the development of apps for mobile devices
Cloud Computing - Answers the practice of using a network of remote servers hosted on the Internet
to store, manage, and process data, rather than a local server or a personal computer.
Advantages of Cloud Computing - Answers 1. No software to install or upgrades to maintain.
2. Available from any computer that has access to the
Internet.
3. Can scale to a large number of users easily.
4. New applications can be up and running very quickly.
5. Services can be leased for a limited time on an as-needed basis.
6. Your information is not lost if your hard disk crashes or your laptop is lost or stolen.
7. You are not limited by the available memory or disk space on your computer
Disadvantages of Cloud Computing - Answers 1. Your information is stored on someone else's
computer.
2. You must have Internet access to use it.
3. You are relying on a third-party to provide these services.
Private Cloud - Answers serves only one customer or organization and can be located on the
customer's premises or off the customer's premises.
The organization has full control over that server
space while still gaining some of the benefits of cloud computing.
Virtualization - Answers the process of using software to simulate a
computer or some other device.
software - Answers set of instructions that tells the hardware what to do,
created by developers through the process of programming
2 types of software - Answers 1. Operating System
2. Application
Operating Systems - Answers manage the hardware and create the interface between the hardware
and the user
first loaded into the computer by the boot
program, then it manages all of the programs in the computer, including both programs native to the
operating system such as file and memory management and application software
Application software - Answers computer software created to allow the user to perform a specific job
or task
performs specific tasks such as word processing, accounting, database management, video games, or
browsing the web.
Key functions of the Operating System - Answers 1. managing the hardware resources of the
computer;
2. providing the user-interface components;
3. providing a platform for software developers to write
applications.
All computing devices require - Answers an operating system
3 main manufacturers of Operating Systems - Answers 1. Microsoft - Windows - dominant in buisness
2. Apple - Mac OS
3. Linux - open source
"killer" application - Answers An app that becomes so essential that large numbers of
people will buy a device just to run that application
Example for the personal computer - the spreadsheet
productivity software - Answers Applications designed to help individual computer users complete
tasks more efficiently. Can come packaged together in a suite. Examples are word processors,
spreadsheet programs, presentation programs, and database applications.
Word processing Applications - Answers Users can create and edit documents using this class of
software.
Spreadsheet applications - Answers Software provides a way to do numeric calculations and analysis,
displaying the result in charts and graphs.
Presentation software - Answers Users can create slideshow presentations using
this class of software.
office-software productivity bundle - Answers Microsoft popularized the idea with their release of the
Microsoft Office Suite. This package continues to dominate the market and most businesses expect
employees to know how to use this software.
There are competitors and their file formats are compatible to that of Microsoft Office
Utility software - Answers programs that allow you to fix or modify your computer in some way.
Examples include anti-malware software and programs that totally remove software you no longer
want installed.
Programming software - Answers A classification for software which is designed to help programmers
write programs more effectively and efficiently.
provide developers with an environment in which they can write the code, test it, and
convert/compile it into
the format that can then be run on a computer
Integrated Development Environment (IDE) - Answers Programming software
10/20/30 rule - Answers 10 slides, 20 minutes, 30 point font
Do I own my software? - Answers No! When you install software, you are actually just being given a
license to use it.
, Enterprise Resource Planning (ERP) system - Answers Software that provides a comprehensive,
centralized, integrated source of information used to manage all major business processes.
utilizes a central database that is implemented throughout the entire organization
Key Points about an ERP - Answers 1. A software application.
2. Utilizes a central database.
3. Implemented organization-wide
implementing an ERP system can take two to three years and cost several million dollar
Why Implement an ERP System - Answers If done properly, a system can bring an organization a good
return on their investment. By consolidating information systems across the enterprise and
using the software to enforce best practices, most organizations see an overall improvement after
implementing.
Customer Relationship Management (CRM) - Answers a company-wide business strategy designed to
optimize profitability, revenue, and customer satisfaction by focusing on highly defined and precise
customer groups
Applications for the Enterprise - Answers 1. Enterprise Resource Planning (ERP) system
2. Customer Relationship Management (CRM)
3. Supply Chain Management (SCM)
4. business intelligence (BI) systems
supply chain (simple definition) - Answers The linkage between an organization's suppliers, its
manufacturing facilities, and the distributors of its products. Each link in the chain has a
multiplying effect on the complexity of the process. Information flows in both directions in a supply
chain
Supply Chain Management (SCM) - Answers Systems that can help a firm manage aspects of its value
chain, from the flow of raw materials into the firm, through delivery of finished products and services
at the point-of-consumption.
system handles the interconnection between these links in the supply chain as well as the inventory
of the products in their various stages of development
"cloud" - Answers applications, services, and data storage located on the Internet
How have businesses responded to a growth in smartphone sales? - Answers Businesses have
adjusted to this trend by increasing
their investment in the development of apps for mobile devices
Cloud Computing - Answers the practice of using a network of remote servers hosted on the Internet
to store, manage, and process data, rather than a local server or a personal computer.
Advantages of Cloud Computing - Answers 1. No software to install or upgrades to maintain.
2. Available from any computer that has access to the
Internet.
3. Can scale to a large number of users easily.
4. New applications can be up and running very quickly.
5. Services can be leased for a limited time on an as-needed basis.
6. Your information is not lost if your hard disk crashes or your laptop is lost or stolen.
7. You are not limited by the available memory or disk space on your computer
Disadvantages of Cloud Computing - Answers 1. Your information is stored on someone else's
computer.
2. You must have Internet access to use it.
3. You are relying on a third-party to provide these services.
Private Cloud - Answers serves only one customer or organization and can be located on the
customer's premises or off the customer's premises.
The organization has full control over that server
space while still gaining some of the benefits of cloud computing.
Virtualization - Answers the process of using software to simulate a
computer or some other device.
