UNIVERSITY OF ALABAMA OM 300 CHILCUTT FINAL
EXAM NEWEST ACTUAL EXAM COMPLETE 50+
QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Supply Chain - - answer-: A global network of organizations and activities that
supply a firm with goods and services
Members of the Supply Chain - - answer-: collaborate to achieve high levels of
customer satisfaction, efficiency, and competitive advantage
Why Study Operations Management? - - answer-: 1. one of 3 major functions of
any organization, we want to study how people organize themselves for
productive enterprise
2. We want (and need) to know how goods and services are produced
3. We want to understand what operations managers do
4. costly part of an organization
What Do Operations Managers Do? - - answer-: planning, organizing, staffing,
leading, controlling
Strategic Operations Management Decisions - Base - - answer-: people, product,
process
,Strategic Operations Management Decisions - Staff - - answer-: quality
management, inventory management, supply chain management
Strategic Operations Management Decision - Place - - answer-: location, layout
Strategic Operations Management Decision - - answer-: Scheduling and
Maintenance
Goods - - answer-: Manufacturers produce tangible products
Services - - answer-: Economic activities that typically produce an intangible
product
Productivity Challenge - - answer-: Ratio of outputs divided by inputs
Productivity - - answer-: Measure of process improvement
Single-Factor Productivity - - answer-: Output levels relative to single input
Total Factor Productivity - - answer-: Output achieved with given inputs
Quality - - answer-: Measurement problem: may change while inputs/outputs
constant
External Elements - - answer-: Measurement problem: may impact productivity
, Challenges in Improving Service Productivity - - answer-: Labor intensive, focused
on unique attributes, intellectual, hard to mechanize, evaluate quality
Current OM Challenges - - answer-: Globalization, Supply-chain partnering,
Sustainability, Rapid product development, Mass customization, Lean operations
Challenges Facing Operations Managers - - answer-: 1. Develop and produce safe,
high-quality green products
2. Train, retrain, and motivate employees in a safe workplace
3. Honor stakeholder commitments
Stakeholders - - answer-: The people whose interests are affected by an
organization's activities
Reasons to Globalize - - answer-: Tangible to Intangible: reduce costs, improve
supply chain, provide better goods and services, understand markets, learn to
improve operations, attract and retain global talent
Strategies for Competitive Advantage - - answer-: Differentiation, Cost leadership,
and Response
Issues in Operations Strategy - - answer-: Resources view, Value-chain analysis,
Porter's Five Forces model, Operating in a system with many external factors,
Constant change
EXAM NEWEST ACTUAL EXAM COMPLETE 50+
QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
Supply Chain - - answer-: A global network of organizations and activities that
supply a firm with goods and services
Members of the Supply Chain - - answer-: collaborate to achieve high levels of
customer satisfaction, efficiency, and competitive advantage
Why Study Operations Management? - - answer-: 1. one of 3 major functions of
any organization, we want to study how people organize themselves for
productive enterprise
2. We want (and need) to know how goods and services are produced
3. We want to understand what operations managers do
4. costly part of an organization
What Do Operations Managers Do? - - answer-: planning, organizing, staffing,
leading, controlling
Strategic Operations Management Decisions - Base - - answer-: people, product,
process
,Strategic Operations Management Decisions - Staff - - answer-: quality
management, inventory management, supply chain management
Strategic Operations Management Decision - Place - - answer-: location, layout
Strategic Operations Management Decision - - answer-: Scheduling and
Maintenance
Goods - - answer-: Manufacturers produce tangible products
Services - - answer-: Economic activities that typically produce an intangible
product
Productivity Challenge - - answer-: Ratio of outputs divided by inputs
Productivity - - answer-: Measure of process improvement
Single-Factor Productivity - - answer-: Output levels relative to single input
Total Factor Productivity - - answer-: Output achieved with given inputs
Quality - - answer-: Measurement problem: may change while inputs/outputs
constant
External Elements - - answer-: Measurement problem: may impact productivity
, Challenges in Improving Service Productivity - - answer-: Labor intensive, focused
on unique attributes, intellectual, hard to mechanize, evaluate quality
Current OM Challenges - - answer-: Globalization, Supply-chain partnering,
Sustainability, Rapid product development, Mass customization, Lean operations
Challenges Facing Operations Managers - - answer-: 1. Develop and produce safe,
high-quality green products
2. Train, retrain, and motivate employees in a safe workplace
3. Honor stakeholder commitments
Stakeholders - - answer-: The people whose interests are affected by an
organization's activities
Reasons to Globalize - - answer-: Tangible to Intangible: reduce costs, improve
supply chain, provide better goods and services, understand markets, learn to
improve operations, attract and retain global talent
Strategies for Competitive Advantage - - answer-: Differentiation, Cost leadership,
and Response
Issues in Operations Strategy - - answer-: Resources view, Value-chain analysis,
Porter's Five Forces model, Operating in a system with many external factors,
Constant change
