CMN 003V FINAL EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026

CMN 003V FINAL EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026 What elements should be included in an effective resume? - Answers Consistent format Delineated sections: education, relevant skills, experience What word choices can maximize your experience descriptions? - Answers 1. Action verbals 2. No personal pronouns 3. STAR method 4. Do not use jargon or abbreviations What is the STAR method? - Answers S-Situation T-Tasks A-Action R-Results Which elements does our professor disagree with the ICC on? - Answers Objective are not necessary and resume length should only be 1 page What are the 7 steps should you take to "clean up" your "online persona"? - Answers 1. Make a list of accounts 2. Review security settings 3. Think like a hiring manager 4. Cleanse profile of inappropriate items 5. Consider professional image you want to project 6. Type your name into search engines 7. Curate content What 4 things should you do and NOT do in a networking introduction? - Answers 1. Say "Hi, my name is..." 2. Don't mention too much about yourself 3. Don't tell them you want the job 4. Show confidence and leadership What 4 things should you do and NOT do in a networking introduction? - Answers 1. Don't say "Hi, my name is..." 2. Don't mention too much about yourself 3. Don't tell them you want the job 4. Show confidence and leadership What is perception? - Answers the process of organizing and interpreting sensory information, enabling us to recognize meaningful objects and events cultural myopia - Answers Perceiving that one's culture is superior while having a very shortsighted view of others. Stereotyping - Answers creating an oversimplified image of a particular group of people, usually by assuming that all members of the group are alike Prejudice - Answers deep-seated feeling of unkindness toward a group or individual usually based on negative stereotypes What are schemas? - Answers mental structures that help us put bits of information together to form patterns and create meaning Assimilation - Answers interpreting our new experiences in terms of our existing schemas accommodation - Answers adapting our current understandings (schemas) to incorporate new information Attributions - Answers use of personal characteristics to explain behavior 1. Internal attributions: personality 2. External attributions: situational fundamental attribution error - Answers tendency to attribute others' behavior to their dispositions and our own behaviors to our situations What is self-serving bias? - Answers the tendency for individuals to attribute their own successes to internal factors and put the blame for failures on external factors How does salience impact selection of perceptual information? - Answers Things are salient to us depending on: 1. Visual and aural stimulation 2. Needs and interests 3. Expectations How do we organize perceptual information? - Answers 1. Proximity 2. Similarities 3. Differences Punctuation in the context of organizing perceptions - Answers refers to the structuring of information into a timeline to determine the cause (stimulus) and effect (response) of our communication interactions Intercultural communication - Answers communication between people from different cultures who have different world views What are the 3 ways we assess cultural differences? - Answers 1. High versus low context 2. Individualistic versus collectivistic 3. Power distance Characteristics of High context cultures - Answers Contextual cues such as time, place, relationship and situation to interpret meaning and send message Characteristics of low context cultures - Answers Explicit Meaning is direct Characteristics of individualistic cultures - Answers 1. Low context 2. Value individual achievement 3. Autonomy w competition 4. Little attention to hierarchy Characteristics of collectivistic cultures - Answers 1. High context 2. Loyalty is more important than individual 3. Harmony 4. Clear hierarchy structure High power distance - Answers 1. Strong hierarchy based on class, birth, order, job title, etc. 2. More anxiety when speaking to higher status 3. India, china, japan low power distance - Answers The cultural belief that inequalities in power, status, and rank should be underplayed and muted US, Canada, Germany, Australia Intercultural Challenges - Answers 1. Anxiety speaking with people from other cultures 2. Ethnocentrism 3. Discrimination What is the Halo and The Horn effect? - Answers Halo effect: initial positive perception leads us to view later actions as positive Horn effect: initial negative perception leads us to view later actions as negative What are the 7 levels of Maslow's Hierarchy of Needs? - Answers 1. Air, food, water 2. Safety, security 3. Love and companionship 4. Self-esteem 5. Self-actualization - sense of control 6. Innate need to know 7. Ability to value other aesthetic What do we mean when we say, "interpersonal needs"? - Answers 1. Affection 2. Control 3. Belonging Two sides of affection - Answers Underpersonals: seeking limited interaction Overpersonals: strong need to be liked and constantly seeking attention 3 parts of need for control - Answers 1. Autocratic: self-directed 2. Abdicratic: responsibility to others 3. Democrats: gather and share info What are the 5 sources of power? - Answers 1. Expert 2. Referent 3. Legitimate 4. Reward 5. Coercive Expert/ knowledge power - Answers valued knowledge earns respect referent power - Answers PERCEIVED attractiveness (outer and inner)