WGU C724 Information Systems
Management Exam Questions and Answers
1. Fair Information Practices (FIP) - ANSWER Principles that govern the
collection and use of information about individuals.
2. Digital Millennium Copyright Act (DMCA) - ANSWER A United States
copyright law created to prosecute the production and dissemination of
technology, devices, or services that control access to copyrighted works.
3. Gramm-Leach-Bliley Act of 1999 - ANSWER Enacted procedures to store
or transfer financial information; also known as the Financial Services
Modernization Act
4. Pharming - ANSWER Used to steal personal information by redirecting
users to official-looking websites.
5. Phishing - ANSWER Used to steal personal information by sending the user
an official-looking email.
6. Sarbanes-Oxley Act of 2002 (SOX) - ANSWER Requires organizations to
adhere to rules to ensure the accuracy, integrity, and security of financial
information that leads to the creation and storage of financial statements.
7. Evil Twin - ANSWER a fraudulent Wi-Fi access point that appears to be
legitimate
8. Data in Use - ANSWER Data that is in the process of being created,
updated, destroyed, or changed.
9. Data in Motion - ANSWER Data is in the RAM.
10.Data at rest. - ANSWER Data that is stored.
1
,11.General Data Protection Regulation (GDPR) - ANSWER Proposed set of
regulations adopted by the European Union to protect Internet users from
clandestine tracking and unauthorized personal data usage.
12.E-Commerce - ANSWER transactions conducted electronically on the
Internet.
13.Omnichannel Model - ANSWER Where physical retail storefronts now
become hybrid warehouses, whereby allowing for the reduction of
inventory, leaner operations, and faster reactions to change in demand.
14.Malware - ANSWER Software that is intended to damage a computer or
computer system.
15.Freemium - ANSWER a pricing strategy by which a product or service
(typically a digital offering or an application such as software, media, games
or web services) is provided free of charge, but money (premium) is charged
for additional features, services, or virtual goods.
16.e-Tailer - ANSWER a retailer selling goods via electronic transactions on
the Internet.
17.Private Industrial Network - ANSWER A single organization that controls
the construction and maintenance of relationships for a relatively small
number of other organizations.
18.Web Sales - ANSWER A business strategy that relies heavily on efficient
and secure software implementation.
19.Mainframe Computer - ANSWER A powerful computer that can perform
quick processing.
20.Development methodologies that allow for the reuse of objects - ANSWER
Component-based development and object-oriented development
21.Post Office Protocol (POP) - ANSWER A telecommunication protocol that
is used to retrieve email from a mail server.
22.Media Access Control (MAC) - ANSWER given to a network adapter when
it is manufactured. It is hardwired or hard-coded onto your computer's
2
, network interface card (NIC) and is unique to it; an access point can be
configured to allow only this specific address.
23.Executive information system - ANSWER A system that facilitates and
supports senior managerial decisions.
24.Data - ANSWER Unorganized data that lacks meaning.
25.Information - ANSWER Data that has been organized in a meaningful
manner.
26.Information system - ANSWER An integrated network of components
working together to convert data into useful information; includes an input, a
process, and an output; comprised of people, processes, machines, and
information technology.
27.Knowledge - ANSWER The practical application of information.
28.Data, Information, and Knowledge example - ANSWER Data: The number
of people below the poverty line in the region is 50,000.
29.Information: The number of people below the poverty line increases
between 2010 and 2018.
30.Knowledge: The number of people below the poverty line has increased due
to stagnating wages and cuts to social programs.
31.Decision support system - ANSWER This system uses models and statistical
analysis to help decision makers solve problems
32.Management information system (MIS) - ANSWER Provides timely and
accurate information that enables managers to manage their departments
more efficiently; analyzes performance.
33.Transaction processing system - ANSWER information system used for
processing patient admissions, employee time cards, and purchase orders
34.Information management - ANSWER The management of organizational
processes and systems; helps the organization reduce costs and adds value to
products; helps the organization make better managerial decisions; stores
and processes data.
3
, 35.Information technology - ANSWER The use of computer and
telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
36.information technology management - ANSWER the management of
hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
37.Strategic information system - ANSWER provide tools used by an
organization to accomplish specific tasks to gain competitive advantage.
38.Social Networking and interpersonal skills. - ANSWER Enhances
interpersonal and relationship-forming skills.
39.Porters 5 competitive forces - ANSWER Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
40.Network economics (network-based strategy) - ANSWER the cost of adding
another business participant to a business venture is small, the potential gain
is great.
41.Business ecosystems - ANSWER Network of businesses involved in
delivering a product through mutual cooperation.
42.Product differentiation (business strategy) - ANSWER offering a higher
quality product to differentiate from others in the market
43.growth (business strategy) - ANSWER adding new products or new
enhancements to existing products
44.Enterprise Resource Planning (ERP) - ANSWER Involves utilizing
computer technology to link various aspects of a business; a very complex
resource planning system that spans the entire business; companies often
have difficulty implementing the system.
4
Management Exam Questions and Answers
1. Fair Information Practices (FIP) - ANSWER Principles that govern the
collection and use of information about individuals.
2. Digital Millennium Copyright Act (DMCA) - ANSWER A United States
copyright law created to prosecute the production and dissemination of
technology, devices, or services that control access to copyrighted works.
3. Gramm-Leach-Bliley Act of 1999 - ANSWER Enacted procedures to store
or transfer financial information; also known as the Financial Services
Modernization Act
4. Pharming - ANSWER Used to steal personal information by redirecting
users to official-looking websites.
5. Phishing - ANSWER Used to steal personal information by sending the user
an official-looking email.
6. Sarbanes-Oxley Act of 2002 (SOX) - ANSWER Requires organizations to
adhere to rules to ensure the accuracy, integrity, and security of financial
information that leads to the creation and storage of financial statements.
7. Evil Twin - ANSWER a fraudulent Wi-Fi access point that appears to be
legitimate
8. Data in Use - ANSWER Data that is in the process of being created,
updated, destroyed, or changed.
9. Data in Motion - ANSWER Data is in the RAM.
10.Data at rest. - ANSWER Data that is stored.
1
,11.General Data Protection Regulation (GDPR) - ANSWER Proposed set of
regulations adopted by the European Union to protect Internet users from
clandestine tracking and unauthorized personal data usage.
12.E-Commerce - ANSWER transactions conducted electronically on the
Internet.
13.Omnichannel Model - ANSWER Where physical retail storefronts now
become hybrid warehouses, whereby allowing for the reduction of
inventory, leaner operations, and faster reactions to change in demand.
14.Malware - ANSWER Software that is intended to damage a computer or
computer system.
15.Freemium - ANSWER a pricing strategy by which a product or service
(typically a digital offering or an application such as software, media, games
or web services) is provided free of charge, but money (premium) is charged
for additional features, services, or virtual goods.
16.e-Tailer - ANSWER a retailer selling goods via electronic transactions on
the Internet.
17.Private Industrial Network - ANSWER A single organization that controls
the construction and maintenance of relationships for a relatively small
number of other organizations.
18.Web Sales - ANSWER A business strategy that relies heavily on efficient
and secure software implementation.
19.Mainframe Computer - ANSWER A powerful computer that can perform
quick processing.
20.Development methodologies that allow for the reuse of objects - ANSWER
Component-based development and object-oriented development
21.Post Office Protocol (POP) - ANSWER A telecommunication protocol that
is used to retrieve email from a mail server.
22.Media Access Control (MAC) - ANSWER given to a network adapter when
it is manufactured. It is hardwired or hard-coded onto your computer's
2
, network interface card (NIC) and is unique to it; an access point can be
configured to allow only this specific address.
23.Executive information system - ANSWER A system that facilitates and
supports senior managerial decisions.
24.Data - ANSWER Unorganized data that lacks meaning.
25.Information - ANSWER Data that has been organized in a meaningful
manner.
26.Information system - ANSWER An integrated network of components
working together to convert data into useful information; includes an input, a
process, and an output; comprised of people, processes, machines, and
information technology.
27.Knowledge - ANSWER The practical application of information.
28.Data, Information, and Knowledge example - ANSWER Data: The number
of people below the poverty line in the region is 50,000.
29.Information: The number of people below the poverty line increases
between 2010 and 2018.
30.Knowledge: The number of people below the poverty line has increased due
to stagnating wages and cuts to social programs.
31.Decision support system - ANSWER This system uses models and statistical
analysis to help decision makers solve problems
32.Management information system (MIS) - ANSWER Provides timely and
accurate information that enables managers to manage their departments
more efficiently; analyzes performance.
33.Transaction processing system - ANSWER information system used for
processing patient admissions, employee time cards, and purchase orders
34.Information management - ANSWER The management of organizational
processes and systems; helps the organization reduce costs and adds value to
products; helps the organization make better managerial decisions; stores
and processes data.
3
, 35.Information technology - ANSWER The use of computer and
telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
36.information technology management - ANSWER the management of
hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
37.Strategic information system - ANSWER provide tools used by an
organization to accomplish specific tasks to gain competitive advantage.
38.Social Networking and interpersonal skills. - ANSWER Enhances
interpersonal and relationship-forming skills.
39.Porters 5 competitive forces - ANSWER Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
40.Network economics (network-based strategy) - ANSWER the cost of adding
another business participant to a business venture is small, the potential gain
is great.
41.Business ecosystems - ANSWER Network of businesses involved in
delivering a product through mutual cooperation.
42.Product differentiation (business strategy) - ANSWER offering a higher
quality product to differentiate from others in the market
43.growth (business strategy) - ANSWER adding new products or new
enhancements to existing products
44.Enterprise Resource Planning (ERP) - ANSWER Involves utilizing
computer technology to link various aspects of a business; a very complex
resource planning system that spans the entire business; companies often
have difficulty implementing the system.
4
