WGU D545 Exam Questions with Correct Answers| Latest Update Guaranteed Success
External Environment Outside influences like competitors and legal, political, sociocultural,
economic, and technological factors such as state and federal laws and issues affecting
population health, wellness, and safety, and the presence or absence of public or private
insurance coverage
Internal Environment Factors within the organization (employees, patients, protocols)
Technology The application of scientific knowledge and tools to improve healthcare delivery
and patient outcomes
What is Systems Theory? A theoretical framework that views organizations as
interconnected systems.
How does Systems Theory perceive organizations? As interconnected systems, with each
part affecting and being affected by the others.
Open Systems Model (OSM) Views patient care as a system involving various interactions
(inputs, throughputs, and outputs) among patients, healthcare providers, and the environment
Value based Care Healthcare delivery model where providers, including hospitals and
physicians, are paid based on patient health outcomes
Patient Centered Care Healthcare approach that emphasizes the active involvement of
patients and their families in the management of their own health
Strategic Management The process of formulating, implementing, and evaluating decisions
and actions that enable an organization to achieve its objectives
External Environment Outside influences like competitors and legal, political, sociocultural,
economic, and technological factors such as state and federal laws and issues affecting
population health, wellness, and safety, and the presence or absence of public or private
insurance coverage
Internal Environment Factors within the organization (employees, patients, protocols)
Technology The application of scientific knowledge and tools to improve healthcare delivery
and patient outcomes
What is Systems Theory? A theoretical framework that views organizations as
interconnected systems.
How does Systems Theory perceive organizations? As interconnected systems, with each
part affecting and being affected by the others.
Open Systems Model (OSM) Views patient care as a system involving various interactions
(inputs, throughputs, and outputs) among patients, healthcare providers, and the environment
Value based Care Healthcare delivery model where providers, including hospitals and
physicians, are paid based on patient health outcomes
Patient Centered Care Healthcare approach that emphasizes the active involvement of
patients and their families in the management of their own health
Strategic Management The process of formulating, implementing, and evaluating decisions
and actions that enable an organization to achieve its objectives