SMART SERVE QUESTIONS +
FEEDBACK RATED 100% CORRECT
SOLUTIONS NEWEST VERSION
T / F: The Government of Canada issues licences for the sale and service of alcohol in
Ontario. - Correct Answer ✔✔ F: The AGCO issues licences for the sale, service and
delivery of alcohol and is responsible for regulating the alcohol, gaming and horse
racing sectors and cannabis retail in accordance with the principles of honesty and
integrity, and in the public interest. In doing so, the AGCO administers the Liquor
Licence and Control Act, 2019, the Gaming Control Act, 1992, and the Horse Racing
Licence Act, 2015 and the Cannabis Licence Act, 2018. The AGCO also administers the
charity lottery licensing Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is
18. - Correct Answer ✔✔ T: The minimum age for someone to sell, serve, handle or
deliver alcohol in Ontario is 18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. - Correct Answer ✔✔ T: The Liquor Licence and Control Act, 2019 (LLCA) is
legislation that outlines the laws and regulations affecting the sale, service and delivery
of alcohol in Ontario. This includes that a licensee cannot permit intoxication, and
cannot sell or serve someone who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your establishment, you are no longer liable
for him or her. - Correct Answer ✔✔ F: Your liability does not end when the customer
leaves. If you have served a customer to the point of intoxication, you are liable for them
until they are sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up faster - Correct
Answer ✔✔ F: Drinking coffee, water or eating food will not help someone sober up
faster. Once alcohol has been absorbed by the body and moves into the bloodstream,
only time will help.
T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Correct Answer
✔✔ F: There are big differences in the alcohol content found in beer, wine, and spirits.
This program will introduce a benchmark called a "Standard Drink" to help you estimate
the amount of alcohol each customer has consumed.
T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D.
- Correct Answer ✔✔ T: It is your legal obligation to refuse the sale of alcohol to anyone
,if you have reason to believe he/she is intoxicated and/or you suspect they may be
purchasing alcohol for an underage person.
T/F: A customer can show identification without a photo to prove they are age 19 or
older. - Correct Answer ✔✔ F: A valid I.D. is one that is issued by the government and
must include a person's photograph and date of birth.
T/F: If an intoxicated customer arrives at your establishment, you should not let them in.
- Correct Answer ✔✔ T: You cannot allow an intoxicated customer to enter or remain on
the premises of a licensed establishment.
T/F: On average, the body can metabolize approximately 2 standard drinks in one hour.
- Correct Answer ✔✔ F: On average, the body can metabolize approximately 1
standard drink per hour.
T/F: Alcohol is a stimulant that speeds up the central nervous system. - Correct Answer
✔✔ F: Alcohol is a depressant that slows down the central nervous system and impacts
how a person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into
tissues and organs (e.g. the brain). - Correct Answer ✔✔ T: Alcohol begins to move
through the stomach, intestines, and into the bloodstream, even as the first drink is
being consumed. Every heartbeat then carries it throughout the body, into tissues and
organs.
T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentration
(BAC). - Correct Answer ✔✔ T: Blood Alcohol Concentration is measured by the
amount of alcohol (milligrams) found in 100 millilitres of blood and is shown in grams
per 100mL.
T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that
it can be eliminated from the body. - Correct Answer ✔✔ T: The body uses chemicals in
the liver to break down (metabolize) the alcohol so that it can be eliminated from the
body.
T/F: Approximately 60% of the alcoholic content will be slowly eliminated from the
bloodstream. The remaining 40% will be eliminated through a person's breath, sweat,
and urine. - Correct Answer ✔✔ F: Approximately 90% of the alcoholic content will be
slowly eliminated from the bloodstream. The remaining 10% will be eliminated through a
person's breath, sweat, and urine.
How many ounces would it take for spirits containing 30% alcohol to equal a Standard
Drink? - Correct Answer ✔✔ A serving of 2 ounces with 30% alcohol will equal one
Standard Drink. (60 ÷ 30 = 2).
, 1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: - Correct Answer ✔✔
SPIRITS
5 ounces (142 mL) with 12% alcohol is one Standard Drink of: - Correct Answer ✔✔
WINE (I got this one wrong be careful)
12 ounces (341 mL) with 5% alcohol is one Standard Drink of: - Correct Answer ✔✔
BEER
What is the formula for calculating a Standard Drink? - Correct Answer ✔✔ The formula
for calculating a Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces).
How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? - Correct
Answer ✔✔ 2 Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
Sheila weighs 125 pounds and has consumed 3 Standard Drinks in 2 hours. Can you
estimate her BAC level? - Correct Answer ✔✔ Sheila has a BAC level of 0.08
(g/100mL) and is likely showing signs of intoxication.
Franco weighs 175 pounds and has consumed 5 drinks during the last 4 hours. Can you
estimate his BAC level? - Correct Answer ✔✔ Franco has a BAC level of 0.06
(g/100mL) and may be starting to show signs of intoxication.
T/F: An older person who drinks the same amount of alcohol as a younger person will
likely have a higher BAC level. - Correct Answer ✔✔ T: As people age, their ability to
metabolize alcohol decreases.
T/F: Eating foods that are high in fat and protein before or while drinking, will help to
slow down alcohol absorption. - Correct Answer ✔✔ T: Food absorbs alcohol, keeping it
in the stomach longer which slows down the rate at which it is absorbed into the
bloodstream.
T/F: People with more body fat tend to have a higher BAC than more muscular people
of the same weight. - Correct Answer ✔✔ T: Alcohol is not absorbed into fatty tissue
and therefore is more concentrated in a smaller body mass.
T/F: Mixing a Caffeinated Energy Drink with alcohol increases the potential of your
customer not realizing they are becoming intoxicated. - Correct Answer ✔✔ T: Caffeine
is a stimulant that can mask the effects of alcohol. This means people may continue
drinking, not realizing how intoxicated they are.
T/F: When served the same amount of alcohol in the same amount of time, a 120 pound
person and a 160 pound person will both have the same BAC level. - Correct Answer
✔✔ F: The smaller person will have a higher BAC level because alcohol is concentrated
in a smaller body mass.
FEEDBACK RATED 100% CORRECT
SOLUTIONS NEWEST VERSION
T / F: The Government of Canada issues licences for the sale and service of alcohol in
Ontario. - Correct Answer ✔✔ F: The AGCO issues licences for the sale, service and
delivery of alcohol and is responsible for regulating the alcohol, gaming and horse
racing sectors and cannabis retail in accordance with the principles of honesty and
integrity, and in the public interest. In doing so, the AGCO administers the Liquor
Licence and Control Act, 2019, the Gaming Control Act, 1992, and the Horse Racing
Licence Act, 2015 and the Cannabis Licence Act, 2018. The AGCO also administers the
charity lottery licensing Order-in-Council 1413/08.
T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is
18. - Correct Answer ✔✔ T: The minimum age for someone to sell, serve, handle or
deliver alcohol in Ontario is 18. They must also be Smart Serve certified.
T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. - Correct Answer ✔✔ T: The Liquor Licence and Control Act, 2019 (LLCA) is
legislation that outlines the laws and regulations affecting the sale, service and delivery
of alcohol in Ontario. This includes that a licensee cannot permit intoxication, and
cannot sell or serve someone who is or appears to be intoxicated.
T/F: After an intoxicated customer has left your establishment, you are no longer liable
for him or her. - Correct Answer ✔✔ F: Your liability does not end when the customer
leaves. If you have served a customer to the point of intoxication, you are liable for them
until they are sober again.
T/F: Drinking coffee will help a person who is intoxicated sober up faster - Correct
Answer ✔✔ F: Drinking coffee, water or eating food will not help someone sober up
faster. Once alcohol has been absorbed by the body and moves into the bloodstream,
only time will help.
T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Correct Answer
✔✔ F: There are big differences in the alcohol content found in beer, wine, and spirits.
This program will introduce a benchmark called a "Standard Drink" to help you estimate
the amount of alcohol each customer has consumed.
T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D.
- Correct Answer ✔✔ T: It is your legal obligation to refuse the sale of alcohol to anyone
,if you have reason to believe he/she is intoxicated and/or you suspect they may be
purchasing alcohol for an underage person.
T/F: A customer can show identification without a photo to prove they are age 19 or
older. - Correct Answer ✔✔ F: A valid I.D. is one that is issued by the government and
must include a person's photograph and date of birth.
T/F: If an intoxicated customer arrives at your establishment, you should not let them in.
- Correct Answer ✔✔ T: You cannot allow an intoxicated customer to enter or remain on
the premises of a licensed establishment.
T/F: On average, the body can metabolize approximately 2 standard drinks in one hour.
- Correct Answer ✔✔ F: On average, the body can metabolize approximately 1
standard drink per hour.
T/F: Alcohol is a stimulant that speeds up the central nervous system. - Correct Answer
✔✔ F: Alcohol is a depressant that slows down the central nervous system and impacts
how a person thinks, acts and moves.
T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into
tissues and organs (e.g. the brain). - Correct Answer ✔✔ T: Alcohol begins to move
through the stomach, intestines, and into the bloodstream, even as the first drink is
being consumed. Every heartbeat then carries it throughout the body, into tissues and
organs.
T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentration
(BAC). - Correct Answer ✔✔ T: Blood Alcohol Concentration is measured by the
amount of alcohol (milligrams) found in 100 millilitres of blood and is shown in grams
per 100mL.
T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that
it can be eliminated from the body. - Correct Answer ✔✔ T: The body uses chemicals in
the liver to break down (metabolize) the alcohol so that it can be eliminated from the
body.
T/F: Approximately 60% of the alcoholic content will be slowly eliminated from the
bloodstream. The remaining 40% will be eliminated through a person's breath, sweat,
and urine. - Correct Answer ✔✔ F: Approximately 90% of the alcoholic content will be
slowly eliminated from the bloodstream. The remaining 10% will be eliminated through a
person's breath, sweat, and urine.
How many ounces would it take for spirits containing 30% alcohol to equal a Standard
Drink? - Correct Answer ✔✔ A serving of 2 ounces with 30% alcohol will equal one
Standard Drink. (60 ÷ 30 = 2).
, 1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: - Correct Answer ✔✔
SPIRITS
5 ounces (142 mL) with 12% alcohol is one Standard Drink of: - Correct Answer ✔✔
WINE (I got this one wrong be careful)
12 ounces (341 mL) with 5% alcohol is one Standard Drink of: - Correct Answer ✔✔
BEER
What is the formula for calculating a Standard Drink? - Correct Answer ✔✔ The formula
for calculating a Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces).
How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? - Correct
Answer ✔✔ 2 Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
Sheila weighs 125 pounds and has consumed 3 Standard Drinks in 2 hours. Can you
estimate her BAC level? - Correct Answer ✔✔ Sheila has a BAC level of 0.08
(g/100mL) and is likely showing signs of intoxication.
Franco weighs 175 pounds and has consumed 5 drinks during the last 4 hours. Can you
estimate his BAC level? - Correct Answer ✔✔ Franco has a BAC level of 0.06
(g/100mL) and may be starting to show signs of intoxication.
T/F: An older person who drinks the same amount of alcohol as a younger person will
likely have a higher BAC level. - Correct Answer ✔✔ T: As people age, their ability to
metabolize alcohol decreases.
T/F: Eating foods that are high in fat and protein before or while drinking, will help to
slow down alcohol absorption. - Correct Answer ✔✔ T: Food absorbs alcohol, keeping it
in the stomach longer which slows down the rate at which it is absorbed into the
bloodstream.
T/F: People with more body fat tend to have a higher BAC than more muscular people
of the same weight. - Correct Answer ✔✔ T: Alcohol is not absorbed into fatty tissue
and therefore is more concentrated in a smaller body mass.
T/F: Mixing a Caffeinated Energy Drink with alcohol increases the potential of your
customer not realizing they are becoming intoxicated. - Correct Answer ✔✔ T: Caffeine
is a stimulant that can mask the effects of alcohol. This means people may continue
drinking, not realizing how intoxicated they are.
T/F: When served the same amount of alcohol in the same amount of time, a 120 pound
person and a 160 pound person will both have the same BAC level. - Correct Answer
✔✔ F: The smaller person will have a higher BAC level because alcohol is concentrated
in a smaller body mass.
