ISTM 209 CH. 1 EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026
With E-commerce and the Internet, which of the following depicts a trend in advertising? - Answers E-
commerce and Internet advertising have grown while traditional advertising and commerce have
remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of computers
on the Internet that can perform tasks previously performed on corporate computers? - Answers
Cloud computing
Which of the following most accurately describes an information system? - Answers A set of
components that gather, analyze, store, and utilize information for making better decisions for a firm
What are the dimensions of information systems? - Answers Organizations, People, and Information
Technology
What are the steps of the problem-solving process? - Answers problem identification, solution design,
solution evaluation and choice, implementation
What are the four elements of critical thinking? - Answers Maintaining doubt and suspending
judgment; being aware of different perspective; testing alternatives and letting experience guide; and
being aware of organizational and personal limitations.
__________ is when a company transfers tasks of the firm to other firms that operate in low wage
countries, possibly reducing job opportunities within the US. - Answers offshoring
Which of the following statements about the use of offshore outsourcing is FALSE? - Answers
Innovative new products, services, and systems are commonly outsourced offshore.
As Julie explains to Trey, she needs sales data in order to play future cookie production. Based on her
explanation, data is defined as ________ - Answers recorded facts or figures
If Julie calculates the average number of cookies sold in February, she will be able to obtain ________
- Answers information from data
Based on the information in the video, which of the following describes high quality data? - Answers It
is correct, current, and complete.
In this video dramatization, Julie and Trey discuss the need to document any changes they make to a
cookie recipe. If they change the recipe for red velvet cookies and don't change the list of ingredients
they use for the procurement of inputs, this is an example of failure of data to be __________ -
Answers correct
As Julie explains to Trey, she needs information obtained from high quality data to help her make
good decisions. Which of the following four documents would not be a good source of information for
Julie? - Answers A social media report that shows the total number of "likes" for each cookie
Your current job at GearUp is in the Accounting department. How can you learn about the company's
information systems? - Answers Meet up with GearUp colleagues to learn more about how the
company's information system work.
The next week, you gather colleagues in other departments at a restaurant for an informal discussion
about how information systems affect their work. What do you do with the information you have? -
Answers Sketch out a model of your understanding of GearUp's information systems and ask
colleagues from other departments if the model is complete and correct.
After your meetings, Devin asks you to think about what you heard from the department heads. He
challenges you to identify an IS problem in GearUp. What is the most serious IS problem you can
identify from what you have learned from department heads? - Answers There is no online, accessible
system for supplier information, including contract information and reviews.
Kelly asks, "If you were hired for the position of Operations Specialist, how would you learn about MIS
problems within the company?" How do you respond? - Answers I would talk to the various
department heads to find out what they need and how our processes can be improved.
Kelly asks, "Many of our buyers are happy with the current system for contacting suppliers how might
you be able to find ways to improve the system when they can't find ways to improved it
themselves?" How do you respond? - Answers As an outsider to the system who is open minded and
ready to listen, i can bring a perspective to what works and what doesn't.
Kelly asks, "Devin tells me that you identified the the fact that GearUp has no online, easily accessible
system to provide supplier information as a problem for our company. Why do you think the company
should have an online system?" - Answers An online system would allow buyers, Operations, and
other members of the company to easily access supplier data and make it easier to structure our
corporate competitive strategies.
With E-commerce and the Internet, which of the following depicts a trend in advertising? - Answers E-
commerce and Internet advertising have grown while traditional advertising and commerce have
remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of computers
on the Internet that can perform tasks previously performed on corporate computers? - Answers
Cloud computing
Which of the following most accurately describes an information system? - Answers A set of
components that gather, analyze, store, and utilize information for making better decisions for a firm
What are the dimensions of information systems? - Answers Organizations, People, and Information
Technology
What are the steps of the problem-solving process? - Answers problem identification, solution design,
solution evaluation and choice, implementation
What are the four elements of critical thinking? - Answers Maintaining doubt and suspending
judgment; being aware of different perspective; testing alternatives and letting experience guide; and
being aware of organizational and personal limitations.
__________ is when a company transfers tasks of the firm to other firms that operate in low wage
countries, possibly reducing job opportunities within the US. - Answers offshoring
Which of the following statements about the use of offshore outsourcing is FALSE? - Answers
Innovative new products, services, and systems are commonly outsourced offshore.
As Julie explains to Trey, she needs sales data in order to play future cookie production. Based on her
explanation, data is defined as ________ - Answers recorded facts or figures
If Julie calculates the average number of cookies sold in February, she will be able to obtain ________
- Answers information from data
Based on the information in the video, which of the following describes high quality data? - Answers It
is correct, current, and complete.
In this video dramatization, Julie and Trey discuss the need to document any changes they make to a
cookie recipe. If they change the recipe for red velvet cookies and don't change the list of ingredients
they use for the procurement of inputs, this is an example of failure of data to be __________ -
Answers correct
As Julie explains to Trey, she needs information obtained from high quality data to help her make
good decisions. Which of the following four documents would not be a good source of information for
Julie? - Answers A social media report that shows the total number of "likes" for each cookie
Your current job at GearUp is in the Accounting department. How can you learn about the company's
information systems? - Answers Meet up with GearUp colleagues to learn more about how the
company's information system work.
The next week, you gather colleagues in other departments at a restaurant for an informal discussion
about how information systems affect their work. What do you do with the information you have? -
Answers Sketch out a model of your understanding of GearUp's information systems and ask
colleagues from other departments if the model is complete and correct.
After your meetings, Devin asks you to think about what you heard from the department heads. He
challenges you to identify an IS problem in GearUp. What is the most serious IS problem you can
identify from what you have learned from department heads? - Answers There is no online, accessible
system for supplier information, including contract information and reviews.
Kelly asks, "If you were hired for the position of Operations Specialist, how would you learn about MIS
problems within the company?" How do you respond? - Answers I would talk to the various
department heads to find out what they need and how our processes can be improved.
Kelly asks, "Many of our buyers are happy with the current system for contacting suppliers how might
you be able to find ways to improve the system when they can't find ways to improved it
themselves?" How do you respond? - Answers As an outsider to the system who is open minded and
ready to listen, i can bring a perspective to what works and what doesn't.
Kelly asks, "Devin tells me that you identified the the fact that GearUp has no online, easily accessible
system to provide supplier information as a problem for our company. Why do you think the company
should have an online system?" - Answers An online system would allow buyers, Operations, and
other members of the company to easily access supplier data and make it easier to structure our
corporate competitive strategies.
