ASQ CQA Certification Exam Definitions
ASQ - -Correct Answer-American Society for Quality
ISO 19011:2011 - -Correct Answer-sets out guidance on internal and external
audits of quality management systems
ISO 9000:2015 - -Correct Answer-Describes the fundamental concepts and
principles of quality management which are universal
Audit - -Correct Answer-Systematic, independent and documented process
for obtaining evidence and evaluating it objectively to determine the extent to
which the criteria are fulfilled
Audit client - -Correct Answer-Organization or person requesting an audit.
Determines the scope of the audit. Jointly determines the purpose and criteria
of an internal audit with the lead auditor.
Audit conclusion - -Correct Answer-Outcome of an audit, provided by the
audit team after consideration of the audit objectives and all audit findings
Audit criteria - -Correct Answer-Set of policies, procedures or requirements
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Audit evidence - -Correct Answer-Records, statements of fact or other info,
which are relevant to the audit criteria and verifiable
Audit findings - -Correct Answer-Results of the evaluation of the collected
evidence against criteria
Audit plan - -Correct Answer-Description of the activities and arrangements
for an audit
Audit Program - -Correct Answer-Set of one or more audits planned for a
specific time frame and directed towards a specific purpose
Audit scope - -Correct Answer-Extent and boundaries of an audit. Normally
defines the organizations and time period for the audit. Can include physical
locations, departments, products, processes, or systems, exclusions,
timelines, relevant polices or procedures, and applicable regulations or
contracts.
Audit team - -Correct Answer-One or more auditors conducting an audit,
supported if needed by technical experts
Auditee - -Correct Answer-Organization being audited
Auditor - -Correct Answer-Person with the competence to conduct an audit
Part I - -Correct Answer-Auditing fundamentals
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Part I A - -Correct Answer-Types of quality audits
Part I B - -Correct Answer-Purpose and scope of audits
Part I C - -Correct Answer-Criteria to audit against
Part I D - -Correct Answer-Roles and responsibilities of audit participants
Part I E - -Correct Answer-Professional conduct and consequences for
auditors
Product or Service Audit - -Correct Answer-Examination of a particular item
or service (hardware, processed material, software) to evaluate whether it
conforms to requirements (that is, specifications, performance standards, and
customer requirements).
Conducted at completed stage of production and has passed final inspection.
Can also measure quality of item going to customer (product quality audit).
Technical exam of the form, fit and function of a completed item after final
inspection.
Process audit - -Correct Answer-Verifies that procedures are working within
established limits. It examines an activity to verify that the inputs, actions, and
outputs are in accordance with defined requirements. It is very focused on a
single activity.
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