QUESTION SET 100% CORRECT
⩥ Business Continuity Programme. Answer: Ongoing mgt and
governance process appropriately resourced to implement and maintain
business continuity mgt.
⩥ Business continuity mgt. programme documentation. Answer:
Business Continuity policy
Business continuity programme of activities
Project management documentation
Meeting agendas, minutes and action trackers
Skills and competancy
BIA questionnaires
Response structure
Plans
Exercise programmes
Crisis mgt. plans
Outsource contracts
SLA with customers and suppliers
⩥ General Principles of Embedding. Answer: Ensure business continuity
is a central p[art of what the organisation does.
,Make sure its aligned with the organisational goals and objectives.
Health and saftey and data protection are embedded in similar ways
⩥ Process. Answer: Engage the key players
Use existing communication channels to get the message across.
Build a network of champions across the business
⩥ Methods & Techniques. Answer: Sector peers having disasters - make
it relevant to the persons short term objectives. Learn lessons from peers.
Get business continuity onto meeting agendas
Schedule exercises for holidays or quieter times
Make sure business continuity is part of supply change mgt.
⩥ Competancies & Skills - Embedding. Answer: Anyone with roles and
experience should have the right education, training and experience for
their role in the BCMP This includes key personnel in the supply chain
and outrsourced service providers.
Make sure there are alternates.
⩥ Competancies & Skills - Incident Response. Answer: Could include:
First aid, ICT, crisis mgt and leadership, damage mgt.
⩥ Four types of BIA. Answer: An initial BIA
, A product and service BIA
A process BIA
An activity BIA
⩥ Business Continuity Requirements are. Answer: The timeframes,
resources and capabilities necessary to continue to deliver the prioritised
products, services, processes and activities following a disruption.
⩥ Product and services. Answer: Sometimes referred to as beneficial
outcomes by an organisation to its customers, reciepients or interested
parties.
⩥ A process. Answer: Something that transforms inputs into outputs.
⩥ MTPD. Answer: Maximum tolerable period of disruption
⩥ MAO. Answer: Maximum acceptable outage
⩥ RTO. Answer: Recovery Time Objective
⩥ MTPD or MAO. Answer: The time it takes for adverse impacts that
might arise as a result of not performing an activity to become
unacceptable.