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B) Itjisjcloselyjrelatedjtojevaluation
C) Itjinvolvesjchoosingjbetweenjcoursesjofjaction
D) Itjisjdependentjuponjfindingjthejcausejofjajproblem
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action.jProblemjsolvingjisjpartjofjdecisionjmakingjandjisjajsystematicjprocessjthatjfocusesjonjan
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atedjtojevaluationjandjhasjajbroaderjscopejthanjdecisionjmakingjandjproblemjsolving.
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A) Itsjneedjforjimplementationjtime
B) Itsjlackjofjajstepjrequiringjevaluationjofjresults
C) Itsjfailurejtojgatherjsufficientjdata
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Ans:jA
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ccurjwithoutjthejfulljanalysisjrequiredjinjproblemjsolving.jBecausejproblemjsolvingjattemptsjtoji
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blem.
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A) Scientificjmethodsjprovidejidenticaljdecisionsjbyjdifferentjindividualsjforjthejsamejproblems
B) Decisionsjarejgreatlyjinfluencedjbyjeachjpersonsjvaluejsystem
C) Personaljbeliefsjcanjbejadjustedjforjwhenjthejscientificjapproachjtojproblemjsolvingjisjused
D) Pastjexperiencejhasjlittlejtojdojwithjthejqualityjofjthejdecision
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ersonsjdecisionjmaking.jNojmatterjhowjobjectivejthejcriteriajwilljbe,jvaluejjudgmentsjwill
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B) Thejtypejofjdecisionjthatjneedsjtojbejmade
C) Questionsjaskedjandjalternativesjgenerated
D) Thejtimejofjdayjthejdecisionjisjmadej
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finaljdecisionjwilljbe.jThejalternativesjgeneratedjandjthejfinaljchoicesjarejlimitedjbyjeachjperson
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A) Goodjdecisionjmakersjarejusuallyjright-brain,jintuitivejthinkers
B) Effectivejdecisionjmakersjarejsensitivejtojthejsituationjandjtojothers
C) Goodjdecisionsjarejusuallyjmadejbyjleft-brain,jlogicaljthinkers
D) Goodjdecisionjmakingjrequiresjanalyticaljratherjthanjcreativejprocesses
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initionjofjdecisionjmaking?
A) Thejplanningjprocessjofjmanagement
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gjskillsjisjthejbestjdefinitionjofjdecisionjmaking?
7. Ifjdecisionjmakingjisjtriggeredjbyjajproblemjwithjwhatjdoesjitjend?
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C) Anjactionjthatjguaranteesjsuccess
D) Ajrestatementjofjthejsolution
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makingjandjisjajsystematicjprocessjthatjfocusesjonjanalyzingjajdifficultjsituation.jProblemjsolvin
gjalwaysjincludesjajdecision-makingjstep.
8. Whyjdojourjvaluesjoftenjcausejpersonaljconflictjinjdecisionjmaking?
A) Somejvaluesjarejnotjrealisticjorjhealthy
B) Notjalljvaluesjarejofjequaljworth
C) Ourjvaluesjremainjunchangedjoverjtime
D) Ourjvaluesjoftenjcollidejwithjonejanother
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personsjdecisionjmaking.jNojmatterjhowjobjectivejthejcriteriajwilljbe,jvaluejjudgmentsjwilljalw
aysjplayjajpartjinjajpersonsjdecisionjmaking,jeitherjconsciouslyjorjsubconsciously.
9. Whichjstatementjisjtruejconcerningjcriticaljthinking?
A) Itjisjajsimplejapproachjtojdecisionjmaking
B) Itjisjnarrowerjinjscopejthanjdecisionjmaking
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fjstatements,jexaminingjthejofferedjevidencejandjreasoning,jandjformingjjudgmentsjaboutjfact
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1. A)j Afterjgatheringjalljthejfacts
2. B)j Injajmannerjgoodjenoughjtojsolvejthejproblem
3. C)j Injajrational,jlogicaljmanner
j j j
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Chapterj1:jDecisionjMaking,jProblemjSolving,jCriticaljThinking,jandjClinicaljReasoning:Requisitesjf
orjsuccessfuljleadershipjandjmanagement
1. Whatjstatementjisjtruejregardingjdecisionjmaking?
A) Itjisjanjanalysisjofjajsituation
B) Itjisjcloselyjrelatedjtojevaluation
C) Itjinvolvesjchoosingjbetweenjcoursesjofjaction
D) Itjisjdependentjuponjfindingjthejcausejofjajproblem
Ans:jC
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Decisionjmakingjisjajcomplexjcognitivejprocessjoftenjdefinedjasjchoosingjajparticularjcoursejofj
action.jProblemjsolvingjisjpartjofjdecisionjmakingjandjisjajsystematicjprocessjthatjfocusesjonjan
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atedjtojevaluationjandjhasjajbroaderjscopejthanjdecisionjmakingjandjproblemjsolving.
2. Whatjisjajweaknessjofjthejtraditionaljproblem-solvingjmodel?
A) Itsjneedjforjimplementationjtime
B) Itsjlackjofjajstepjrequiringjevaluationjofjresults
C) Itsjfailurejtojgatherjsufficientjdata
D) Itsjfailurejtojevaluatejalternatives
Ans:jA
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Thejtraditionaljproblem-
solvingjmodeljisjlessjeffectivejwhenjtimejconstraintsjarejajconsideration.jDecisionjmakingjcanjo
ccurjwithoutjthejfulljanalysisjrequiredjinjproblemjsolving.jBecausejproblemjsolvingjattemptsjtoji
dentifyjthejrootjproblemjinjsituations,jmuchjtimejandjenergyjarejspentjonjidentifyingjthejrealjpro
blem.
3. Whichjofjthejfollowingjstatementsjisjtruejregardingjdecisionjmaking?
A) Scientificjmethodsjprovidejidenticaljdecisionsjbyjdifferentjindividualsjforjthejsamejproblems
B) Decisionsjarejgreatlyjinfluencedjbyjeachjpersonsjvaluejsystem
C) Personaljbeliefsjcanjbejadjustedjforjwhenjthejscientificjapproachjtojproblemjsolvingjisjused
D) Pastjexperiencejhasjlittlejtojdojwithjthejqualityjofjthejdecision
Ans:jB
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Values,jlifejexperience,jindividualjpreference,jandjindividualjwaysjofjthinkingjwilljinfluencejajp
ersonsjdecisionjmaking.jNojmatterjhowjobjectivejthejcriteriajwilljbe,jvaluejjudgmentsjwill
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B) Thejtypejofjdecisionjthatjneedsjtojbejmade
C) Questionsjaskedjandjalternativesjgenerated
D) Thejtimejofjdayjthejdecisionjisjmadej
Ans:jC
Feedback:
Thejgreaterjthejnumberjofjalternativesjthatjcanjbejgeneratedjbyjthejdecisionjmaker,jthejbetterjthej
finaljdecisionjwilljbe.jThejalternativesjgeneratedjandjthejfinaljchoicesjarejlimitedjbyjeachjperson
sjvaluejsystem.
5. Whatjdoesjknowledgejaboutjgoodjdecisionjmakingjleadjonejtojbelieve?
A) Goodjdecisionjmakersjarejusuallyjright-brain,jintuitivejthinkers
B) Effectivejdecisionjmakersjarejsensitivejtojthejsituationjandjtojothers
C) Goodjdecisionsjarejusuallyjmadejbyjleft-brain,jlogicaljthinkers
D) Goodjdecisionjmakingjrequiresjanalyticaljratherjthanjcreativejprocesses
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Goodjdecisionjmakersjseemjtojhavejantennaejthatjmakejthemjparticularlyjsensitivejtojotherjpeop
lej andj situations.j Left-brainj thinkersj arej typicallyj betterj atj processingj language,
logic,jnumbers,j andj sequentialj ordering,j whereasj right-
brainj thinkersj excelj atj nonverbaljideationandjholisticjsynthesizing
6. Whatjisjanjimportantjtaskjthatjreliesjheavilyjonjcriticaljthinkingjandjclinicaljreasoningjskillsjisjthejbestjdef
initionjofjdecisionjmaking?
A) Thejplanningjprocessjofjmanagement
B) Thejevaluationjphasejofjthejexecutivejrole
C) Onejstepjinjthejproblem-solvingjprocess
D) Requiredjtojjustifyjthejneedjforjscarcejitems
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solvingjprocess,jisjanjimportantjtaskjthatjreliesjheavilyjonjcriticaljthinkingjandjclinicaljreasonin
gjskillsjisjthejbestjdefinitionjofjdecisionjmaking?
7. Ifjdecisionjmakingjisjtriggeredjbyjajproblemjwithjwhatjdoesjitjend?
, A) Anjalternativejproblem
B) Ajchosenjcoursejofjaction
C) Anjactionjthatjguaranteesjsuccess
D) Ajrestatementjofjthejsolution
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edback:
Ajdecisionjisjmadejwhenjajcoursejofjactionjhasjbeenjchosen.jProblemjsolvingjisjpartjofjdecisionj
makingjandjisjajsystematicjprocessjthatjfocusesjonjanalyzingjajdifficultjsituation.jProblemjsolvin
gjalwaysjincludesjajdecision-makingjstep.
8. Whyjdojourjvaluesjoftenjcausejpersonaljconflictjinjdecisionjmaking?
A) Somejvaluesjarejnotjrealisticjorjhealthy
B) Notjalljvaluesjarejofjequaljworth
C) Ourjvaluesjremainjunchangedjoverjtime
D) Ourjvaluesjoftenjcollidejwithjonejanother
Ans:DjFe
edback:
Values,jlifejexperience,jindividualjpreference,jandjindividualjwaysjofjthinkingjwilljinfluencejaj
personsjdecisionjmaking.jNojmatterjhowjobjectivejthejcriteriajwilljbe,jvaluejjudgmentsjwilljalw
aysjplayjajpartjinjajpersonsjdecisionjmaking,jeitherjconsciouslyjorjsubconsciously.
9. Whichjstatementjisjtruejconcerningjcriticaljthinking?
A) Itjisjajsimplejapproachjtojdecisionjmaking
B) Itjisjnarrowerjinjscopejthanjdecisionjmaking
C) Itjrequiresjreasoningjandjcreativejanalysis
D) Itjisjajsynonymjforjthejproblem-solvingjprocess
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sjreferredjtojasjreflectivejthinking.jCriticaljthinkingjalsojinvolvesjreflectingjuponjthejmeaningjo
fjstatements,jexaminingjthejofferedjevidencejandjreasoning,jandjformingjjudgmentsjaboutjfact
s.
10. Howjdojadministrativejmanjmanagersjmakejthejmajorityjofjtheirjdecisions?
1. A)j Afterjgatheringjalljthejfacts
2. B)j Injajmannerjgoodjenoughjtojsolvejthejproblem
3. C)j Injajrational,jlogicaljmanner