Instructor's Solution Manual for Fundamentals of Human Resource Management, 5th Edition by Gary Dessler

Instructor's Resource Manual (Downl
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oad Only) for Fundamentals of Human
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Resource Management
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Carol Heeter
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Fundamentals of Human j j j



Resource Management j



5th Edition
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Gary Dessler j




NewjYork,jNY

,Fundamentals of Human Resource Management Instructor
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Manual
5th Edition j



TABLEjOFjCONTENTS


INTRODUCTION ii.

SAMPLEjSYLLABUS iii.

CHAPTERj1:j ManagingjHumanjResourcesjToday 1

CHAPTERj2:j ManagingjEqualjOpportunityjandjDiversity 14

CHAPTERj3:j HumanjResourcejStrategyjandjAnalysis 32

CHAPTERj4:j JobjAnalysisjandjTalentjManagement 45

CHAPTERj5:j PersonneljPlanningjandjRecruiting 58

CHAPTERj6:j SelectingjEmployees 71

CHAPTERj7:j TrainingjandjDevelopingjEmployees 86

CHAPTERj8:j PerformancejManagementjandjAppraisal 100

CHAPTERj9:j ManagingjCareers 111

CHAPTERj10:j DevelopingjCompensationjPlans 123

CHAPTERj11:j PayjforjPerformancejandjEmployeejBenefits 138

CHAPTERj12:j MaintainingjPositivejEmployeejRelations 155

CHAPTERj13:j LaborjRelationsjandjCollectivejBargaining 166

CHAPTERj14:j ImprovingjOccupationaljSafety,jHealth,jandjRiskjManagement 181

,PARTjONE INTRODUCTION

O j nj e




1
ManagingjHumanjResources
Today


LecturejOutline
StrategicjOverview
I. WhatjIsjHumanjResourcejManagement?
A. Whyj Isj HRj Managementj Importantj toj AlljMa InjBrief:jThisjchapterjexplainsjwhat
nagers? jhumanjresourcejmanagementjis,jitsj
B. LinejandjStaffjAspectsjofjHRM relationshipjtojthejmanagementjproc
C. LinejVersusjStaffjAuthority
ess,jandjhowjitjisjchangingjinjrespon
D. LinejManager’sjHumanjResourcejResponsibilities
E. ThejHumanjResourcejDepartment
sejtojtrendsjinjthejworkplace.jItjillust
II. The Trends Shaping Human ratesjwhyjknowingjHRjmanagementj
ResourcejManagement conceptsjandjtechniquesjarejimporta
A. WorkforcejDemographicsjandjDiversityjTrends ntjtojanyjsupervisorjorjmanagerjandj
B. TrendsjinjHowjPeoplejWork whatjtrendsjarejinfluencingjHRjman
C. GlobalizationjTrends agement.jInjaddition,jthejchapterjex
D. EconomicjTrends
ploresjstrategiesjtoday’sjHRjmanage
E. TechnologyjTrends
III. ThejNewjHumanjResourcejManagement
rsjengagejinjtojdealjwithjthesejtrends
A. Distributedj HRj andj thej Newj Humanj ResourcejM ,jthejcompetenciesjrequiredjofjHRjm
anagement anagers,jandjthejplanjofjthejbook.
B. HRjandjPerformance
C. HRjandjEmployeejEngagement InterestingjIssues:jHumanjresource
D. HRjandjStrategy sjprofessionalsjplayjajkeyjrolejinjhel
E. HRjandjSustainability
pingjcompaniesjmeetjthejchallengesj
F. HRjandjEthics
IV. ThejNewjHumanjResourcejManager ofjglobaljcompetition.jStrategicjobje
A. HRjandjthejManager’sjSkills ctivesjtojlowerjcosts,jimprovedjprod
B. HRjManagerjCertification uctivity,jandjincreased
C. HRjandjthejManager’sjHRjPhilosophy organizational
V. ThejPlanjofjThisjBook jeffectivenessjarejchangingjthejwayj
A. Partj1:jIntroduction
everyjpartjofjthejorganization,jinclu
B. Partj2:jStaffing:jWorkforcejPlanningjandj
Employment
dingjthejHRjdepartment,jdoesjbusin
C. Partj3:jTrainingjandjHumanjResourcej ess.
Development
D. Partj4:jCompensationjandjTotaljRewards
E. Partj5:jEmployeejandjLaborjRelations
F. Partj6:jSpecialjIssuesjinjHumanjResourcej
Management



ANNOTATEDjOUTLINE

, I. WhatjIsjHumanjResourcejManagement?j—
jThejmanagementjprocessjinvolvesjthejfollowingjfunctions:jplanning,jorganizin
g,jstaffing,jleading,jandjcontrolling.jThej―people‖jorjpersonneljaspectsjofjmana
gementjjobsjinvolvejconductingjjobjanalyses;jplanningjlaborjneedsjandjrecruiti
ngjjobjcandidates;jselectingjjobjcandidates;jorientingjandjtrainingjnewjemploye
es;jmanagingjwagesjandjsalaries;jprovidingjincentivesjandjbenefits;jappraising
jperformance;jcommunicating;jtrainingjemployeesjandjdevelopingjmanagers;jb
uildingjemployeejcommitment;jbeingjknowledgeablejaboutjequaljopportunity,ja
ffirmativejaction,jemployeejhealthjandjsafety,jandjhandlingjgrievancesjandjlabo
rjrelations.

A. WhyjIsjHRjManagementjImportantjtojAlljManagers?j—
jManagersjdon‘tjwantjtojmakejmistakesjwhilejmanaging,jsuchjasjhiringjthejwron
gjperson,jhavingjtheirjcompanyjtakenjtojcourtjbecausejofjdiscriminatoryjactions
,jorj committingjunfairjlaborjpractices.jAsjajmanagerjanywherejinjthejorganizati
on,jyoujwilljwantjtojimprovejperformance.jYoujmayjspendjtimejasjanjHRjmanag
erjorjbecomejanjentrepreneurjandjrequirejbasicjandjsomejadvancedjknowledg
ejandjskillsjinjHR.

B. LinejandjStaffjAspectsjofjHRMj—
jAlthoughjmostjfirmsjhavejajhumanjresourcejdepartmentjwithjitsjownjmanager,j
alljmanagersjtendjtojgetjinvolvedjinjactivitiesjlikejrecruiting,jinterviewing,jselecti
ng,jandjtraining.

C. LinejVersusjStaffjAuthorityj—
jAuthorityjisjthejrightjtojmakejdecisions,jtojdirectjthejworkjofjothers,jandjtojgivejo
rders.jLinejmanagersjarejauthorizedjtojdirectjthejworkjofjsubordinates.jTheirjsu
bordinatesjarejgenerallyjinvolvedjinjworkjthatjdirectlyjproducesjorjsellsjthejcom
pany‘sjproductjorjservice,jsuchj asjsalesjorjmanufacturing.jStaffjmanagersjarej
authorizedjtojassistjandjadvisejlinejmanagersjinjaccomplishingjtheirjbasicjgoal
s.jThejsubordinatesjofjstaffjmanagersjarejgenerallyjinvolvedjinjworkjthatjsuppor
tsjthejproductsjorjservices,jinjdepartmentsjsuchjasjPurchasingjorjQualityjContr
ol.jHRjmanagersjarejgenerallyjstaffjmanagers.


D. LinejManager‘sjHumanjResourcejResponsibilitiesj—
jAlljsupervisorsjarejresponsiblejforjaspectsjofjHR/personneljtasksjsuchjasjpl
acement,jtraining,jandjdevelopmentjofjemployees.

E. ThejHumanjResourcejDepartmentj—
jThejHRjdepartmentjprovidesjspecializedjassistancejsuchjasjactingjasjajrecruit
er,jEEOjrepresentative,jjobjanalyst,jcompensationjmanager,jtrainingjspecialist,
jorjlaborjrelationsjspecialist.


1. Manyjemployersjarejrevampingjhowjtheyjorganizejtheirjhumanjresourc
ejfunctionsjtojincludej―sharedjservices‖jorj―distributed‖jHR.jOthersjma
yjusejcorporatejorjembeddedjteams.


II. ThejTrendsjShapingjHumanjResourcejManagementj—
jTrendsjinjthejenvironmentjarejchangingjhow jemployersjgetjtheirjhumanjres
ourcejmanagementjtasksjdone.

A. WorkforcejDemographicsjandjDiversityjTrendsj—
jThejlaborjforcejisjgettingjolderjandjmorejmulti-
ethnic.jThejagingjlaborjforcejpresentsjsignificantjchangesjinjtermsjofjpotentialjl
aborjshortages,jandjmanyjfirmsjarejinstitutingjnewjpoliciesjaimedjatjencouragin
gjagingjemployeesjtojstay,jorjatjattractingjpreviouslyjretiredjemployees.j Highjra
tesjofjimmigrationjalsojpresentjchallengesj andj opportunitiesj forj HRj manager
s.j Withj projectedj workforce