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EFD Exam Questions and Answers 100% Correct Graded A

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EFD Exam Questions and Answers 100% Correct Graded A 1. What is the most appropriate Chief Complaint Protocol to use when the caller reports that an explosion in an industrial warehouse has started a fire in the building? - ANSWER 57: Explosion 2. Public safety agencies that fail to take appropriate remedial action against employees who demonstrate poor performance may be found liable for the employee's inappropriate actions based on the legal concept of: - ANSWER negligent retention. 3. When using Protocol 79: Lost Person, a person with a COMPLICATING MEDICAL CONDITION is considered: - ANSWER equivalent to a sick or injured person. 4. An effective quality improvement program includes random case review, private individual feedback, shared shift/agency feedback, and: - ANSWER continuing dispatch education (CDE). 5. When speaking with callers, EFDs should avoid using jargon, acronyms, slang, or codes. - ANSWER true 6. When using the FPDS, actual response assignments and emergency modes (lights-and-siren vs. no lights-and-siren) are predetermined by: - ANSWER local Fire & Emergency Services Administration. 7. One of the Key Questions on Protocol 61 is "How much has spilled/leaked?" If an EFD is unsure about which alternative word is more appropriate, s/he is allowed to read this question as "How much has spilled or leaked?" - ANSWER true 8. The caller reports that two elevator maintenance workers are trapped under an elevator car and they are both injured. What is the most appropriate Determinant Code? - ANSWER 56-D-2 9. The caller reports that a chemical storage tank is on fire outside. What is the best Chief Complaint Protocol? - ANSWER 80: Outside Tank Fire The caller reports that a car is on fire. Key Questioning finds: the vehicle is inside a freestanding PARKING GARAGE the car is a two-door coupe the fire is not threatening anything one person is injured 10. What is the most appropriate Determinant Code? - ANSWER 71-C-2X 11. The caller reports finding a 50-gallon drum in an empty field that he believes may contain hazardous waste. Key Questioning finds: chemical marking labels worn away and unreadable nothing has spilled/leaked no one is injured 12. What is the most appropriate Determinant Code? - ANSWER 61-A-1 13. When not obvious, EFDs must ask if a fire has been extinguished. - ANSWER false 14. The Gap Theory suggests that: - ANSWER t "gaps" during the calltaking process can elevate caller anxiety. 15. What is the most appropriate Chief Complaint Protocol to use when the caller reports that his commercial fishing boat is taking on water in COASTAL water, but he thinks he can make it back to the dock? - ANSWER 73: Watercraft in Distress/Collision 16. What is the most appropriate Chief Complaint Protocol to use when the caller reports that a vehicle is on fire inside a parking structure that is attached to a residential apartment building? - ANSWER 69: Structure Fire 17. What is the most appropriate Chief Complaint Protocol to use when the caller reports that her climbing partner is currently trapped on a small ledge halfway up a 50-foot cliff in a remote, mountainous area? - ANSWER 62: High Angle Rescue 18. What is the most appropriate Chief Complaint Protocol to use when the caller reports that a freight train has derailed and caught fire? - ANSWER 70: Train and Rail Collision/Derailment 19. What is the most appropriate Chief Complaint Protocol to use when a caller reports that lightning has started a WILDLAND fire near her remote cabin? - ANSWER Protocol 82: Vegetation/Wildland/Brush/Grass Fire 20. What is the most appropriate Chief Complaint Protocol to use when the caller reports that hazardous materials have caught fire aboard a cargo ship? - ANSWER 64: Marine/Boat Fire 21. According to the Vehicle in Floodwater (Caller Inside) instructions on Protocol A, what is the best way to help children escape from a vehicle in floodwater? - ANSWER Callers should start with the oldest child and get the children on top of the roof before climbing to the roof themselves. 22. Which of the following lists contains the four elements necessary to prove negligence in a court of law? - ANSWER duty, breach of duty, damage, causation 23. The caller reports that he is stranded in his car in floodwater. In response to the Case Entry Question "Is the water moving the vehicle or getting deeper inside the vehicle?" the caller reports that the water is moving the vehicle. What should you do next? - ANSWER Initiate dispatch for an 81-E-2 "Vehicle in floodwater (threatened)" response. 24. The caller is trapped in a building fire. You are providing instructions from Panel 2b on Protocol B: Building Evacuation and Health/Life Safety. The caller responds that there are no exterior windows (that lead to the outside) in the room. What is the next PAI you should provide? - ANSWER "Hold your hand against any interior wall that leads to another room." 25. Upon recognizing a fireground communication breakdown, the EFD should: - ANSWER intervene to ensure the correct message is rec

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EFD Exam Questions and Answers
100% Correct Graded A

1. What is the most appropriate Chief Complaint Protocol to use when the
caller reports that an explosion in an industrial warehouse has started a fire
in the building? - ANSWER 57: Explosion


2. Public safety agencies that fail to take appropriate remedial action against
employees who demonstrate poor performance may be found liable for the
employee's inappropriate actions based on the legal concept of: - ANSWER
negligent retention.


3. When using Protocol 79: Lost Person, a person with a COMPLICATING
MEDICAL CONDITION is considered: - ANSWER equivalent to a sick or
injured person.


4. An effective quality improvement program includes random case review,
private individual feedback, shared shift/agency feedback, and: - ANSWER
continuing dispatch education (CDE).


5. When speaking with callers, EFDs should avoid using jargon, acronyms,
slang, or codes. - ANSWER true


6. When using the FPDS, actual response assignments and emergency modes
(lights-and-siren vs. no lights-and-siren) are predetermined by: - ANSWER
local Fire & Emergency Services Administration.

,7. One of the Key Questions on Protocol 61 is "How much has spilled/leaked?"
If an EFD is unsure about which alternative word is more appropriate, s/he is
allowed to read this question as "How much has spilled or leaked?" -
ANSWER true


8. The caller reports that two elevator maintenance workers are trapped under
an elevator car and they are both injured. What is the most appropriate
Determinant Code? - ANSWER 56-D-2


9. The caller reports that a chemical storage tank is on fire outside. What is the
best Chief Complaint Protocol? - ANSWER 80: Outside Tank Fire


The caller reports that a car is on fire. Key Questioning finds:
the vehicle is inside a freestanding PARKING GARAGE
the car is a two-door coupe
the fire is not threatening anything
one person is injured
10.What is the most appropriate Determinant Code? - ANSWER 71-C-2X


11.The caller reports finding a 50-gallon drum in an empty field that he believes
may contain hazardous waste. Key Questioning finds:
chemical marking labels worn away and unreadable
nothing has spilled/leaked
no one is injured
12.What is the most appropriate Determinant Code? - ANSWER 61-A-1


13.When not obvious, EFDs must ask if a fire has been extinguished. -
ANSWER false

, 14.The Gap Theory suggests that: - ANSWER c.silent "gaps" during the
calltaking process can elevate caller anxiety.


15.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that his commercial fishing boat is taking on water in
COASTAL water, but he thinks he can make it back to the dock? -
ANSWER 73: Watercraft in Distress/Collision


16.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that a vehicle is on fire inside a parking structure that is
attached to a residential apartment building? - ANSWER 69: Structure Fire


17.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that her climbing partner is currently trapped on a small ledge
halfway up a 50-foot cliff in a remote, mountainous area? - ANSWER 62:
High Angle Rescue


18.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that a freight train has derailed and caught fire? - ANSWER
70: Train and Rail Collision/Derailment


19.What is the most appropriate Chief Complaint Protocol to use when a caller
reports that lightning has started a WILDLAND fire near her remote cabin? -
ANSWER Protocol 82: Vegetation/Wildland/Brush/Grass Fire


20.What is the most appropriate Chief Complaint Protocol to use when the
caller reports that hazardous materials have caught fire aboard a cargo ship?
- ANSWER 64: Marine/Boat Fire

Información del documento

Subido en
18 de enero de 2026
Número de páginas
17
Escrito en
2025/2026
Tipo
Examen
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