WGU D473 Solutions Design and Visualization Capstone Task 1 and 2 Templates | 2026
Update with complete solutions.
Task 1: Written Report – Submission Template
Cover Page
Student Name:
WGU Student ID:
Course: D473 – Solutions Design and Visualization Capstone
Submission Date:
Task: Task 1 – Written Report
1. Business Problem Overview
1.1 Company Background
Brief description of the fictional company, including:
Industry
Size/scope of operations
Supply chain structure (suppliers, production, distribution, customers)
1.2 Problem Statement
Clearly define the operational or supply chain problem(s) being addressed.
What is happening?
Why it is a problem?
Who is impacted?
Example: The organization is experiencing long order fulfillment times and rising logistics costs,
negatively impacting customer satisfaction and profitability.
2. Current State Analysis
2.1 Process Overview
,Describe the existing supply chain or operational process.
Procurement
Production
Inventory management
Distribution
2.2 Key Performance Indicators (Baseline)
Provide current performance data using KPIs such as:
Order fulfillment rate
Lead time
Inventory turnover
On-time delivery
Cost per unit
Table Example:
KPI Current Value Target Value
Order Fulfillment Rate
Lead Time
3. Data Analysis & Findings
Explain what the data reveals about current performance.
Identify trends
Highlight inefficiencies
Connect issues directly to KPIs
Include:
Charts
Tables
Graphs
4. Root Cause Analysis
4.1 Analytical Methods Used
, Identify and explain tools applied, such as:
Lean waste analysis
Fishbone (Ishikawa) diagram
Pareto analysis
Six Sigma DMAIC (Define–Measure–Analyze)
4.2 Identified Root Causes
Clearly list and explain each root cause and how it contributes to the problem.
5. Proposed Solution Design
5.1 Solution Overview
Describe the proposed operational or supply chain improvements.
5.2 Lean & Six Sigma Justification
Explain how the solution applies:
Lean principles (waste reduction, flow improvement)
Six Sigma methodology (DMAIC alignment)
6. Future State Design
6.1 Process Improvements
Describe the redesigned process.
What changes?
How workflows improve?
How bottlenecks are eliminated?
6.2 Future State KPIs
Show projected performance improvements.
Table Example:
Update with complete solutions.
Task 1: Written Report – Submission Template
Cover Page
Student Name:
WGU Student ID:
Course: D473 – Solutions Design and Visualization Capstone
Submission Date:
Task: Task 1 – Written Report
1. Business Problem Overview
1.1 Company Background
Brief description of the fictional company, including:
Industry
Size/scope of operations
Supply chain structure (suppliers, production, distribution, customers)
1.2 Problem Statement
Clearly define the operational or supply chain problem(s) being addressed.
What is happening?
Why it is a problem?
Who is impacted?
Example: The organization is experiencing long order fulfillment times and rising logistics costs,
negatively impacting customer satisfaction and profitability.
2. Current State Analysis
2.1 Process Overview
,Describe the existing supply chain or operational process.
Procurement
Production
Inventory management
Distribution
2.2 Key Performance Indicators (Baseline)
Provide current performance data using KPIs such as:
Order fulfillment rate
Lead time
Inventory turnover
On-time delivery
Cost per unit
Table Example:
KPI Current Value Target Value
Order Fulfillment Rate
Lead Time
3. Data Analysis & Findings
Explain what the data reveals about current performance.
Identify trends
Highlight inefficiencies
Connect issues directly to KPIs
Include:
Charts
Tables
Graphs
4. Root Cause Analysis
4.1 Analytical Methods Used
, Identify and explain tools applied, such as:
Lean waste analysis
Fishbone (Ishikawa) diagram
Pareto analysis
Six Sigma DMAIC (Define–Measure–Analyze)
4.2 Identified Root Causes
Clearly list and explain each root cause and how it contributes to the problem.
5. Proposed Solution Design
5.1 Solution Overview
Describe the proposed operational or supply chain improvements.
5.2 Lean & Six Sigma Justification
Explain how the solution applies:
Lean principles (waste reduction, flow improvement)
Six Sigma methodology (DMAIC alignment)
6. Future State Design
6.1 Process Improvements
Describe the redesigned process.
What changes?
How workflows improve?
How bottlenecks are eliminated?
6.2 Future State KPIs
Show projected performance improvements.
Table Example:
