MGMT 496 Test 1 Questions With
Complete Solutions
/. What is the sensitive line in self-awareness? - Answer-✅The point at which
individuals become defensive when encountering information about themselves that is
inconsistent with their self-concept.
/.What does crossing the sensitive line often cause? - Answer-✅Cognitive dissonance.
/.What are the keys to self-awareness according to the text? - Answer-✅Know Thyself
and mastering oneself before governing others.
/.What is emotional intelligence considered to be an important measure of? - Answer-
✅Managerial success.
/.Name one benefit of emotional intelligence for managers. - Answer-✅It helps build
relationships.
/.What is the range of scores in the emotional intelligence assessment that indicates a
strong focus on emotions? - Answer-✅40-50.
/.What are instrumental values? - Answer-✅Desirable standards of conduct for attaining
an end.
/.What are terminal values? - Answer-✅Desirable ends or goals for the individual.
/.What are the three stages of Kohlberg's stages of moral development? - Answer-
✅Preconventional, Conventional, Postconventional.
/.What is the purpose of the Character Strengths Test? - Answer-✅To practice self-
disclosure and receive feedback on a non-superficial level.
/.What should partners do after sharing their top three character strengths? - Answer-
✅Provide reactions and feedback based on what they learned.
/.What is one example of a character strength? - Answer-✅Creativity.
/.What is the first step in developing emotional intelligence according to the
assessment? - Answer-✅Appraisal of own emotions.
, /.How can one recognize others' emotions according to the emotional intelligence
components? - Answer-✅By listening to the tone of their voice and observing facial
expressions.
/.What is the recommended action if this is a student's first class? - Answer-✅See the
instructor after class for syllabus catch-up and attendance verification.
/.What are the two types of values discussed in the course? - Answer-✅Instrumental
values and terminal values.
/.What should students do before class according to the reminders? - Answer-✅Read
the assigned chapter and take the MyLab assessments.
/.What is the significance of emotional intelligence in reducing team stress? - Answer-
✅It helps create a more harmonious and productive work environment.
/.What is one way to develop emotional intelligence mentioned in the notes? - Answer-
✅Seek out activities that make you happy.
/.What is the significance of appreciating individual differences? - Answer-✅It helps
eliminate social barriers.
/.What is the overall goal of increasing personal awareness in management skills? -
Answer-✅To foster personal growth and effective leadership.
/.What is the submission requirement for MyLab assessments? - Answer-✅Submit
screenshots or pictures of results to the designated folder on Blackboard.
/.What are some examples of character strengths? - Answer-✅Perspective, Prudence,
Self-Regulation, Social Intelligence, Spirituality, Teamwork, Appreciation of Beauty,
Bravery, Creativity, Curiosity, Fairness, Forgiveness, Gratitude, Honesty, Hope,
Humanity, Humor, Judgment, Kindness, Leadership, Love, Love of Learning,
Perseverance.
/.How do character strengths and values influence ethical decision-making? - Answer-
✅They shape how individuals determine what is ethical.
/.What is the 'Front Page Test' in ethical decision-making? - Answer-✅A standard that
asks whether you would be comfortable if your decision were published on the front
page of a newspaper.
/.What is the 'Golden Rule Test' in ethical decision-making? - Answer-✅A standard that
encourages treating others as you would want to be treated.
Complete Solutions
/. What is the sensitive line in self-awareness? - Answer-✅The point at which
individuals become defensive when encountering information about themselves that is
inconsistent with their self-concept.
/.What does crossing the sensitive line often cause? - Answer-✅Cognitive dissonance.
/.What are the keys to self-awareness according to the text? - Answer-✅Know Thyself
and mastering oneself before governing others.
/.What is emotional intelligence considered to be an important measure of? - Answer-
✅Managerial success.
/.Name one benefit of emotional intelligence for managers. - Answer-✅It helps build
relationships.
/.What is the range of scores in the emotional intelligence assessment that indicates a
strong focus on emotions? - Answer-✅40-50.
/.What are instrumental values? - Answer-✅Desirable standards of conduct for attaining
an end.
/.What are terminal values? - Answer-✅Desirable ends or goals for the individual.
/.What are the three stages of Kohlberg's stages of moral development? - Answer-
✅Preconventional, Conventional, Postconventional.
/.What is the purpose of the Character Strengths Test? - Answer-✅To practice self-
disclosure and receive feedback on a non-superficial level.
/.What should partners do after sharing their top three character strengths? - Answer-
✅Provide reactions and feedback based on what they learned.
/.What is one example of a character strength? - Answer-✅Creativity.
/.What is the first step in developing emotional intelligence according to the
assessment? - Answer-✅Appraisal of own emotions.
, /.How can one recognize others' emotions according to the emotional intelligence
components? - Answer-✅By listening to the tone of their voice and observing facial
expressions.
/.What is the recommended action if this is a student's first class? - Answer-✅See the
instructor after class for syllabus catch-up and attendance verification.
/.What are the two types of values discussed in the course? - Answer-✅Instrumental
values and terminal values.
/.What should students do before class according to the reminders? - Answer-✅Read
the assigned chapter and take the MyLab assessments.
/.What is the significance of emotional intelligence in reducing team stress? - Answer-
✅It helps create a more harmonious and productive work environment.
/.What is one way to develop emotional intelligence mentioned in the notes? - Answer-
✅Seek out activities that make you happy.
/.What is the significance of appreciating individual differences? - Answer-✅It helps
eliminate social barriers.
/.What is the overall goal of increasing personal awareness in management skills? -
Answer-✅To foster personal growth and effective leadership.
/.What is the submission requirement for MyLab assessments? - Answer-✅Submit
screenshots or pictures of results to the designated folder on Blackboard.
/.What are some examples of character strengths? - Answer-✅Perspective, Prudence,
Self-Regulation, Social Intelligence, Spirituality, Teamwork, Appreciation of Beauty,
Bravery, Creativity, Curiosity, Fairness, Forgiveness, Gratitude, Honesty, Hope,
Humanity, Humor, Judgment, Kindness, Leadership, Love, Love of Learning,
Perseverance.
/.How do character strengths and values influence ethical decision-making? - Answer-
✅They shape how individuals determine what is ethical.
/.What is the 'Front Page Test' in ethical decision-making? - Answer-✅A standard that
asks whether you would be comfortable if your decision were published on the front
page of a newspaper.
/.What is the 'Golden Rule Test' in ethical decision-making? - Answer-✅A standard that
encourages treating others as you would want to be treated.
