BEHV 5634 MOD 4- PERFORMANCE
EXPECTATIONS Exam Questions and
Answers 100% PASS
What should a supervisor focus on when specifying staff responsibilities -
CORRECT ANSWER-specify workplace behavior that may interfere with staff
completion of clinical duties
-specifying staff behavior necessary to ensure desired consumer outcomes are met
Why clearly identify staff performance responsibilities? - CORRECT ANSWER--
promotes dilligent and quality work
-staff cannot complete their job responsibilities if they don't know what to do
What are the criteria for specifying staff performance responsibilities? -
CORRECT ANSWER-job performance should be defined so two people can
agree if the behavior occurred or not
-job performance should be observable
-job performance should be specified behaviorally
, How should performance responsibilities be described? - CORRECT ANSWER-
as observable work behaviors
Why should rsponsibilities be defined as observable behaviors? - CORRECT
ANSWER-to support staff performance, to objectively evaluate work and correct
performance
Performance checklist - CORRECT ANSWER-a list of behaviors necessaru to
perform a work duty
Work activity schedule - CORRECT ANSWER-an index of when, where, and with
whom job duties are expected to be performed
Advantages of work activity schedule- - CORRECT ANSWER-assisting staff who
are TEMPORARILY assigned to work in an unfamiliar job setting
-identifying OBSTACLES that might prevent staff from successfully performing a
job duty
- to allow the SUPERVISOR to successfully monitor if staff are successfully
performing a job duty
-to help to clarify job expectations
What is used to conceptualize burnout? - CORRECT ANSWER--emotional
exhaustion
-depersonalization
-lack of personal accomplishment
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
EXPECTATIONS Exam Questions and
Answers 100% PASS
What should a supervisor focus on when specifying staff responsibilities -
CORRECT ANSWER-specify workplace behavior that may interfere with staff
completion of clinical duties
-specifying staff behavior necessary to ensure desired consumer outcomes are met
Why clearly identify staff performance responsibilities? - CORRECT ANSWER--
promotes dilligent and quality work
-staff cannot complete their job responsibilities if they don't know what to do
What are the criteria for specifying staff performance responsibilities? -
CORRECT ANSWER-job performance should be defined so two people can
agree if the behavior occurred or not
-job performance should be observable
-job performance should be specified behaviorally
, How should performance responsibilities be described? - CORRECT ANSWER-
as observable work behaviors
Why should rsponsibilities be defined as observable behaviors? - CORRECT
ANSWER-to support staff performance, to objectively evaluate work and correct
performance
Performance checklist - CORRECT ANSWER-a list of behaviors necessaru to
perform a work duty
Work activity schedule - CORRECT ANSWER-an index of when, where, and with
whom job duties are expected to be performed
Advantages of work activity schedule- - CORRECT ANSWER-assisting staff who
are TEMPORARILY assigned to work in an unfamiliar job setting
-identifying OBSTACLES that might prevent staff from successfully performing a
job duty
- to allow the SUPERVISOR to successfully monitor if staff are successfully
performing a job duty
-to help to clarify job expectations
What is used to conceptualize burnout? - CORRECT ANSWER--emotional
exhaustion
-depersonalization
-lack of personal accomplishment
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
