TEST BANK FOR
Principles of Information Systems 15th Edition by Ralph Stair, Mark Perew, Lakeisha Magwood Vance
Copyright 2025
Chapter1 -14
Ch 01 Information Systems: People, Technology, Processes, and Structure
1. A well-designed information system includes some form of to monitor and
control its operation.
a. feedback mechanism
b. data analysis
c. information component
d. software processing
ANSWER: a
RATIONALE: A well-designed information system includes some form of feedback mechanism to
monitor and control its operation. This feedback ensures that the system continues to
operate in an effective and efficient manner. Data and software are components of an
information system but by themselves monitor or control an information system.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIED: 10/22/2024 1:31 PM
2. The component of an information system makes the difference between success and failure in
all organizations.
a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right
data, software, hardware, and procedures in place, but without the right people to
build, maintain, interpret, and get the right results from an information system, the
information system will not be successful.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
Copyright Cengage Learning. Powered by Cognero. Page 1
, system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIED: 10/22/2024 1:31 PM
3. A is a set of related activities that takes input, adds value, and creates output for the
customer.
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output
for the customer. A procedure defines the steps to follow to achieve a specific end
result; a model is a representation (or diagram) of something such as a process or
procedure; a standard is an acceptable level of quality for a process.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIED: 10/22/2024 1:32 PM
4. An organization's data center, servers, software applications, and databases are an example of its
.
a. technology infrastructure
b. five-component model
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software,
databases, networks, facilities (such as data centers and server rooms), and services
provided by third parties (such as outside consultants, leased hardware, third-party
software, and outside storage).
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
Copyright Cengage Learning. Powered by Cognero. Page 2
,KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIED: 10/22/2024 1:32 PM
5. Which of the following is NOT an example of a process?
a. A chef makes spaghetti and serves it to a customer.
b. A salesperson takes a customer order for a truck.
c. A university student turns on a computer in the lab.
d. A porter checks in and cleans a vehicle to be re-rented.
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output
for the customer. An employee turning on a computer could be a step within a
process, but it in itself is not a process. All of the other choices—the chef,
salesperson, and porter—take input, add value, and create output for the customer.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Apply
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIED: 1/17/2025 4:37 AM
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the
value of the input is increased is a .
a. process
b. procedure
c. supply chain
d. value chain
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform
inputs into outputs in such a way that the value of the input is increased. The supply
chain is a key value chain whose primary processes include inbound logistics,
operations, outbound logistics, marketing and sales, and service. An organization's
supply chain encompasses the processes required to get the right product or service
into the right consumer's hands in the right quantity at the right time and at the right
cost.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.3 - Describe the role of information systems in the value chain of a
business.
TOPICS: 1.2: Value Chain
KEYWORDS: Bloom's: Understand
Copyrighta3Cengagea3Learning.a3Powereda3bya3 Pagea33
Cognero.
, DATEa3CREATED: 10/22/2024a31:32a3PM
DATEa3MODIFIED: 10/22/2024a31:32a3PM
7. Whicha3ofa3thea3followinga3isa3NOTa3truea3abouta3Amazon'sa3proprietarya3informationa3systems?
a. Theya3werea3createda3toa3managea3products,a3vendora3partners,a3anda3fulfillmenta3centers,a3whicha3en
ableda3thea3companya3toa3surpassa3theira3competitors.
b. Theya3area3nowa3aa3producta3thata3Amazona3hasa3solda3toa3othera3companiesa3lookinga3toa3supporta3th
eira3owna3supplya3chains.
c. Theya3area3nota3fullya3integrateda3intoa3thea3valuea3chaina3anda3supplya3chaina3processesa3anda3cana3e
asilya3bea3separateda3froma3theira3integrala3components.
d. Theya3werea3createda3toa3allowa3Amazona3toa3create,a3build,a3anda3maintaina3aa3stronga3competitivea3
advantagea3ina3thea3marketplace.
ANSWER: c
RATIONALE: Amazona3holdsa3thata3itsa3informationa3systemsa3area3soa3intimatelya3involveda3thata
3theya3area3parta3ofa3thea3processa3itself.a3Froma3thea3company'sa3perspective,a3thea3in
formationa3systema3isa3ana3integrala3componenta3ina3thea3processa3anda3cannota3bea3s
eparateda3froma3it,a3whethera3providinga3input,a3aidinga3producta3transformation,a3or
a3producinga3output.
POINTS: 1
QUESTIONa3TYPE: Multiplea3Choice
HASa3VARIABLES: False
LEARNINGa3OBJECTIVES PerVa.POIS5E.25.1.3a3-
: a3Describea3thea3rolea3ofa3informationa3systemsa3ina3thea3valuea3chaina3ofa3aa3business.
TOPICS: 1.2:a3Valuea3Chain
KEYWORDS: Bloom's:a3Understand
DATEa3CREATED: 10/22/2024a31:32a3PM
DATEa3MODIFIED: 10/22/2024a31:32a3PM
8. Whicha3ofa3thea3followinga3isa3NOTa3truea3abouta3informationa3systems?
a. Informationa3systemsa3usea3informationa3technologya3componentsa3anda3applya3thema3toa3solvea3pro
blems.
b. Informationa3systemsa3createa3businessa3valuea3anda3performa3othera3businessa3tasks.
c. Gooda3informationa3systemsa3cana3enablea3peoplea3toa3producea3extraordinarya3results.
d. Ana3informationa3system'sa3mosta3importanta3componenta3isa3itsa3dataa3component.
ANSWER: d
RATIONALE: Whilea3dataa3isa3ana3importanta3component,a3alla3fivea3componentsa3musta3functi
ona3collaborativelya3toa3completea3aa3task.
POINTS: 1
QUESTIONa3TYPE: Multiplea3Choice
HASa3VARIABLES: False
LEARNINGa3OBJECTIVES PerVa.POIS5E.25.1.4a3-
: a3Describea3eacha3ofa3thea3fivea3elementsa3thata3makea3upa3ana3informationa3system.
TOPICS: 1.1:a3Whata3Isa3ana3Informationa3System?
KEYWORDS: Bloom's:a3Understand
DATEa3CREATED: 10/22/2024a31:32a3PM
Copyrighta3Cengagea3Learning.a3Powereda3bya3 Pagea34
Cognero.
Principles of Information Systems 15th Edition by Ralph Stair, Mark Perew, Lakeisha Magwood Vance
Copyright 2025
Chapter1 -14
Ch 01 Information Systems: People, Technology, Processes, and Structure
1. A well-designed information system includes some form of to monitor and
control its operation.
a. feedback mechanism
b. data analysis
c. information component
d. software processing
ANSWER: a
RATIONALE: A well-designed information system includes some form of feedback mechanism to
monitor and control its operation. This feedback ensures that the system continues to
operate in an effective and efficient manner. Data and software are components of an
information system but by themselves monitor or control an information system.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIED: 10/22/2024 1:31 PM
2. The component of an information system makes the difference between success and failure in
all organizations.
a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right
data, software, hardware, and procedures in place, but without the right people to
build, maintain, interpret, and get the right results from an information system, the
information system will not be successful.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
Copyright Cengage Learning. Powered by Cognero. Page 1
, system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIED: 10/22/2024 1:31 PM
3. A is a set of related activities that takes input, adds value, and creates output for the
customer.
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output
for the customer. A procedure defines the steps to follow to achieve a specific end
result; a model is a representation (or diagram) of something such as a process or
procedure; a standard is an acceptable level of quality for a process.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIED: 10/22/2024 1:32 PM
4. An organization's data center, servers, software applications, and databases are an example of its
.
a. technology infrastructure
b. five-component model
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software,
databases, networks, facilities (such as data centers and server rooms), and services
provided by third parties (such as outside consultants, leased hardware, third-party
software, and outside storage).
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
Copyright Cengage Learning. Powered by Cognero. Page 2
,KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIED: 10/22/2024 1:32 PM
5. Which of the following is NOT an example of a process?
a. A chef makes spaghetti and serves it to a customer.
b. A salesperson takes a customer order for a truck.
c. A university student turns on a computer in the lab.
d. A porter checks in and cleans a vehicle to be re-rented.
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output
for the customer. An employee turning on a computer could be a step within a
process, but it in itself is not a process. All of the other choices—the chef,
salesperson, and porter—take input, add value, and create output for the customer.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
system.
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Apply
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIED: 1/17/2025 4:37 AM
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the
value of the input is increased is a .
a. process
b. procedure
c. supply chain
d. value chain
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform
inputs into outputs in such a way that the value of the input is increased. The supply
chain is a key value chain whose primary processes include inbound logistics,
operations, outbound logistics, marketing and sales, and service. An organization's
supply chain encompasses the processes required to get the right product or service
into the right consumer's hands in the right quantity at the right time and at the right
cost.
POINTS: 1
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: PerVa.POIS5E.25.1.3 - Describe the role of information systems in the value chain of a
business.
TOPICS: 1.2: Value Chain
KEYWORDS: Bloom's: Understand
Copyrighta3Cengagea3Learning.a3Powereda3bya3 Pagea33
Cognero.
, DATEa3CREATED: 10/22/2024a31:32a3PM
DATEa3MODIFIED: 10/22/2024a31:32a3PM
7. Whicha3ofa3thea3followinga3isa3NOTa3truea3abouta3Amazon'sa3proprietarya3informationa3systems?
a. Theya3werea3createda3toa3managea3products,a3vendora3partners,a3anda3fulfillmenta3centers,a3whicha3en
ableda3thea3companya3toa3surpassa3theira3competitors.
b. Theya3area3nowa3aa3producta3thata3Amazona3hasa3solda3toa3othera3companiesa3lookinga3toa3supporta3th
eira3owna3supplya3chains.
c. Theya3area3nota3fullya3integrateda3intoa3thea3valuea3chaina3anda3supplya3chaina3processesa3anda3cana3e
asilya3bea3separateda3froma3theira3integrala3components.
d. Theya3werea3createda3toa3allowa3Amazona3toa3create,a3build,a3anda3maintaina3aa3stronga3competitivea3
advantagea3ina3thea3marketplace.
ANSWER: c
RATIONALE: Amazona3holdsa3thata3itsa3informationa3systemsa3area3soa3intimatelya3involveda3thata
3theya3area3parta3ofa3thea3processa3itself.a3Froma3thea3company'sa3perspective,a3thea3in
formationa3systema3isa3ana3integrala3componenta3ina3thea3processa3anda3cannota3bea3s
eparateda3froma3it,a3whethera3providinga3input,a3aidinga3producta3transformation,a3or
a3producinga3output.
POINTS: 1
QUESTIONa3TYPE: Multiplea3Choice
HASa3VARIABLES: False
LEARNINGa3OBJECTIVES PerVa.POIS5E.25.1.3a3-
: a3Describea3thea3rolea3ofa3informationa3systemsa3ina3thea3valuea3chaina3ofa3aa3business.
TOPICS: 1.2:a3Valuea3Chain
KEYWORDS: Bloom's:a3Understand
DATEa3CREATED: 10/22/2024a31:32a3PM
DATEa3MODIFIED: 10/22/2024a31:32a3PM
8. Whicha3ofa3thea3followinga3isa3NOTa3truea3abouta3informationa3systems?
a. Informationa3systemsa3usea3informationa3technologya3componentsa3anda3applya3thema3toa3solvea3pro
blems.
b. Informationa3systemsa3createa3businessa3valuea3anda3performa3othera3businessa3tasks.
c. Gooda3informationa3systemsa3cana3enablea3peoplea3toa3producea3extraordinarya3results.
d. Ana3informationa3system'sa3mosta3importanta3componenta3isa3itsa3dataa3component.
ANSWER: d
RATIONALE: Whilea3dataa3isa3ana3importanta3component,a3alla3fivea3componentsa3musta3functi
ona3collaborativelya3toa3completea3aa3task.
POINTS: 1
QUESTIONa3TYPE: Multiplea3Choice
HASa3VARIABLES: False
LEARNINGa3OBJECTIVES PerVa.POIS5E.25.1.4a3-
: a3Describea3eacha3ofa3thea3fivea3elementsa3thata3makea3upa3ana3informationa3system.
TOPICS: 1.1:a3Whata3Isa3ana3Informationa3System?
KEYWORDS: Bloom's:a3Understand
DATEa3CREATED: 10/22/2024a31:32a3PM
Copyrighta3Cengagea3Learning.a3Powereda3bya3 Pagea34
Cognero.
