NHS PATHWAYS CALL HANDLER FINAL PAPER
2026 FULL SOLUTIONS GUARANTEED PASS
GRADED A+
◉ What is shock? Answer: Life-threatening condition that occurs when
the cardiovascular system fails for some reason, and is unable to
circulate adequate amounts of oxygen around the body.
◉ List the features of shock. Answer: Skin is cold & clammy
Very weak
Unable to stand up
Pale skin (even blue or grey)
◉ What does AED stand for? Answer: automated external defibrillator
◉ The resuscitation council guidelines indicate that for each minute
CPR is delayed there is a ? reduction in survival rates? Answer: 10%
◉ What is agonal breathing? Answer: Barely breathing or taking
infrequent, noisy gasps. These usually occur about every 10-15 seconds
,◉ How common is agonal breathing? Answer: 40% of patients.
◉ What should happen if there is doubt about whether a collapsed
person is displaying agonal breathing? Answer: It should be assumed
that they are not breathing
◉ What is haemophilia? Answer: Hemophilia is usually an inherited
bleeding disorder in which the blood does not clot properly.
◉ What piece of information is collected in module 0 that influences the
pathways you can choose at the body map? Answer: Whether the
problem is trauma (injury) or non-trauma (illness)
◉ What is the definition of chronic illness? Answer: A condition that
persists over a long period of time. Symptoms appear gradually and get
worse despite treatment and change very slowly
◉ What are the 5 age groups within the system and what age range does
each of these cover? Answer: Neonate - 0-1hour
Infant - 1 hour - 12 months
Toddler - 1 - 5 years
Child - 5 - 16 years
Adult - 16years and over
, ◉ What do you use when someone's symptoms are very vague and there
is no specific pathway available? Answer: Use "other symptoms"
pathway
◉ What is a MedicAlert? Answer: Medical alert bracelet/pendant which
identifies their condition and helps healthcare professionals treat them
appropriately
◉ Define what is meant by Blunt injury? Answer: The skin or other
body surface has not been broken but damage has still occurred
◉ What does an anticoagulant do? Answer: Makes the blood less prone
to clotting and causes blood to take longer to stop.
◉ What is a rigor and why does it occur? Answer: Violent shivering that
occurs with a fever. Because the body's muscles are shivering very hard
in an attempt to raise body temperature to the new level set by the
thermostat.
◉ In litres, what is blood volume in a typical adult? Answer: 4-5 Litres
◉ List 3 injuries that are always treated as serious? Answer: A fall from
a height
Major burns
Being struck by lightening
2026 FULL SOLUTIONS GUARANTEED PASS
GRADED A+
◉ What is shock? Answer: Life-threatening condition that occurs when
the cardiovascular system fails for some reason, and is unable to
circulate adequate amounts of oxygen around the body.
◉ List the features of shock. Answer: Skin is cold & clammy
Very weak
Unable to stand up
Pale skin (even blue or grey)
◉ What does AED stand for? Answer: automated external defibrillator
◉ The resuscitation council guidelines indicate that for each minute
CPR is delayed there is a ? reduction in survival rates? Answer: 10%
◉ What is agonal breathing? Answer: Barely breathing or taking
infrequent, noisy gasps. These usually occur about every 10-15 seconds
,◉ How common is agonal breathing? Answer: 40% of patients.
◉ What should happen if there is doubt about whether a collapsed
person is displaying agonal breathing? Answer: It should be assumed
that they are not breathing
◉ What is haemophilia? Answer: Hemophilia is usually an inherited
bleeding disorder in which the blood does not clot properly.
◉ What piece of information is collected in module 0 that influences the
pathways you can choose at the body map? Answer: Whether the
problem is trauma (injury) or non-trauma (illness)
◉ What is the definition of chronic illness? Answer: A condition that
persists over a long period of time. Symptoms appear gradually and get
worse despite treatment and change very slowly
◉ What are the 5 age groups within the system and what age range does
each of these cover? Answer: Neonate - 0-1hour
Infant - 1 hour - 12 months
Toddler - 1 - 5 years
Child - 5 - 16 years
Adult - 16years and over
, ◉ What do you use when someone's symptoms are very vague and there
is no specific pathway available? Answer: Use "other symptoms"
pathway
◉ What is a MedicAlert? Answer: Medical alert bracelet/pendant which
identifies their condition and helps healthcare professionals treat them
appropriately
◉ Define what is meant by Blunt injury? Answer: The skin or other
body surface has not been broken but damage has still occurred
◉ What does an anticoagulant do? Answer: Makes the blood less prone
to clotting and causes blood to take longer to stop.
◉ What is a rigor and why does it occur? Answer: Violent shivering that
occurs with a fever. Because the body's muscles are shivering very hard
in an attempt to raise body temperature to the new level set by the
thermostat.
◉ In litres, what is blood volume in a typical adult? Answer: 4-5 Litres
◉ List 3 injuries that are always treated as serious? Answer: A fall from
a height
Major burns
Being struck by lightening
