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Coba Core MGT 3540 Questions
with Detailed Verified Answers
1. Every business is managed through what three major functions?
Ans: finance, marketing, and operations management
2. The finance function is responsible for: Ans: managing cash
flow, current assets, and capital investments.
3. At The GAP, which function plans and coordinates all the
resources needed to design, produce, and deliver the
merchandise to its various retail locations? Ans: operations
management
4. Operations Management is responsible for increasing the
organization's efficiency, which means the company will be able
to __________. Ans: eliminate activities that do not add value
5. Which of the following is not an input? Ans: services
6. Operations management is responsible for orchestrating all the
resources needed to produce the final product. This includes all of
the following except ______________________________________. Ans:
managing cash flow
7. What outsourcing functions does UPS provide for clients? Ans:
inventories and deliveries
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8. An example of an operation that does not add value is
____________________________. Ans: moving components to a
warehouse for storage until the factory needs them
9. Which famous economist once suggested that, "The production
problem has been solved."? Ans: John Kenneth Galbraith
10. In what area does General Motors earn its highest return on
capital? Ans: post-sales parts and service
11. What are companies that have low customer contact and are
capital intensive; yet provide a service, called? Ans: quasi-
manufacturing organizations
12. What percentage of total non-farm jobs in the U.S. economy
comes from service-producing industries? Ans: 80%
13. Which of the following is not true with respect to strategic and
tactical decisions? Ans: a tactical decisions focus on more
specific day-to-day decisions
14. Which of the following is not primarily performed by the
operation management function? Ans: advertising strategy
15. Who wrote The Wealth of Nations in 1776, describing division of
labor? Ans: Adam Smith
16. Who created "scientific management?" Ans: Frederick W.
Taylor
17. A key feature of scientific management is that workers are
motivated only by __________________. Ans: money
Coba Core MGT 3540 Questions
with Detailed Verified Answers
1. Every business is managed through what three major functions?
Ans: finance, marketing, and operations management
2. The finance function is responsible for: Ans: managing cash
flow, current assets, and capital investments.
3. At The GAP, which function plans and coordinates all the
resources needed to design, produce, and deliver the
merchandise to its various retail locations? Ans: operations
management
4. Operations Management is responsible for increasing the
organization's efficiency, which means the company will be able
to __________. Ans: eliminate activities that do not add value
5. Which of the following is not an input? Ans: services
6. Operations management is responsible for orchestrating all the
resources needed to produce the final product. This includes all of
the following except ______________________________________. Ans:
managing cash flow
7. What outsourcing functions does UPS provide for clients? Ans:
inventories and deliveries
, Page | 2
8. An example of an operation that does not add value is
____________________________. Ans: moving components to a
warehouse for storage until the factory needs them
9. Which famous economist once suggested that, "The production
problem has been solved."? Ans: John Kenneth Galbraith
10. In what area does General Motors earn its highest return on
capital? Ans: post-sales parts and service
11. What are companies that have low customer contact and are
capital intensive; yet provide a service, called? Ans: quasi-
manufacturing organizations
12. What percentage of total non-farm jobs in the U.S. economy
comes from service-producing industries? Ans: 80%
13. Which of the following is not true with respect to strategic and
tactical decisions? Ans: a tactical decisions focus on more
specific day-to-day decisions
14. Which of the following is not primarily performed by the
operation management function? Ans: advertising strategy
15. Who wrote The Wealth of Nations in 1776, describing division of
labor? Ans: Adam Smith
16. Who created "scientific management?" Ans: Frederick W.
Taylor
17. A key feature of scientific management is that workers are
motivated only by __________________. Ans: money
