API 1169 Quality Terms| Questions with Correct Answers| Latest Update Guaranteed Success
Quality degree to which a set of inherent characteristics fulfills requirements
Requirement need or expectation that is stated, generally implied or obligatory
Grade category or rank given to different quality requirements for products, processes or
systems having the same functional use
Customer Satisfaction customer's perception of the degree to which the customer's
requirements have been fulfilled
Capability ability of an organization, system or process to realize a product that will fulfil the
requirements for that product
Competence demonstrated ability to apply knowledge and skills
System set of interrelated or interacting elements
Management System system to establish policy and objectives and to achieve those
objectives
Quality Management System management system to direct and control an organization
with regard to quality
Quality Policy overall intentions and direction of an organization related to quality as
formally expressed by top management
Quality Objective something sought, or aimed for, related to quality
, Management coordinated activities to direct and control an organization
Top Management person or group of people who directs and controls an organization at the
highest level
Quality Management coordinated activities to direct and control an organization with
regard to quality
Quality Planning part of quality management focused on setting quality objectives and
specifying necessary operational processes and related resources to fulfill the quality objectives
Quality Control part of quality management focused on fulfilling quality requirements
Quality Assurance part of quality management focused on providing confidence that quality
requirements will be fulfilled
Quality Improvement part of quality management focused on increasing the ability to fulfill
quality requirements
Continual Improvement recurring activity to increase the ability to fulfill requirements
Effectiveness extent to which planned activities are realized and planned results achieved
Efficiency relationship between the result achieved and the resources used
Organization group of people and facilities with an arrangement of responsibilities,
authorities and relationships
Quality degree to which a set of inherent characteristics fulfills requirements
Requirement need or expectation that is stated, generally implied or obligatory
Grade category or rank given to different quality requirements for products, processes or
systems having the same functional use
Customer Satisfaction customer's perception of the degree to which the customer's
requirements have been fulfilled
Capability ability of an organization, system or process to realize a product that will fulfil the
requirements for that product
Competence demonstrated ability to apply knowledge and skills
System set of interrelated or interacting elements
Management System system to establish policy and objectives and to achieve those
objectives
Quality Management System management system to direct and control an organization
with regard to quality
Quality Policy overall intentions and direction of an organization related to quality as
formally expressed by top management
Quality Objective something sought, or aimed for, related to quality
, Management coordinated activities to direct and control an organization
Top Management person or group of people who directs and controls an organization at the
highest level
Quality Management coordinated activities to direct and control an organization with
regard to quality
Quality Planning part of quality management focused on setting quality objectives and
specifying necessary operational processes and related resources to fulfill the quality objectives
Quality Control part of quality management focused on fulfilling quality requirements
Quality Assurance part of quality management focused on providing confidence that quality
requirements will be fulfilled
Quality Improvement part of quality management focused on increasing the ability to fulfill
quality requirements
Continual Improvement recurring activity to increase the ability to fulfill requirements
Effectiveness extent to which planned activities are realized and planned results achieved
Efficiency relationship between the result achieved and the resources used
Organization group of people and facilities with an arrangement of responsibilities,
authorities and relationships
