Basic Marketing Research: Customer Insights and Managerial Action 10th Edition
Tom Brown
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,Table of Contents — Basic Marketing Research (10th Edition)
Part I: Introduction to Marketing Research and Problem Definition
1. The Role of Marketing Research
2. The Research Process and Ethical Concerns
3. Problem Formulation
4. Exploratory Research
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Part II: Working with Existing Information to Solve Problems
5. Decision Support Systems: Introduction
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6. Decision Support Systems: Working with Big Data
7. Using External Secondary Data
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Part III: Collecting Primary Data to Solve Problems
8. Conducting Causal Research
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9. Collecting Descriptive Primary Data
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10. Collecting Data by Observation
11. Collecting Data by Communication
12. Asking Good Questions
13. Designing the Data Collection Form for Communication Data
14. Developing the Sampling Plan
15. Data Collection: Types of Error and Response Rate Calculation
Part IV: Analyzing Data
16. Data Preparation for Analysis
,17. Analysis and Interpretation: Individual Variables Independently
18. Analysis and Interpretation: Multiple Variables Simultaneously
Part V: Reporting the Results
19. The Oral Research Presentation
20. The Written Research Report
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, Instructor Manual
Brown, Basic Marketing Research: Customer Insights and Managerial Action, 9780357901847;
Chapter 1: The Role of Marketing Research
TABLE OF CONTENTS
Purpose and Perspective of the Chapter.................................................................................................... 2
Chapter Objectives ...................................................................................................................................... 2
Complete List of Chapter Activities and Assessments .............................................................................. 2
Key Terms .................................................................................................................................................... 2
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What's New in This Chapter ...................................................................................................................... 3
Chapter Outline ........................................................................................................................................... 3
Review Questions......................................................................................................................................... 7
Additional Insights and Activities .............................................................................................................. 8
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