COPE JUNIOR HEALTH SCHOLARS | 2026 UPDATE | 304
QUESTIONS AND ANSWERS | WITH COMPLETE
SOLUTION!!
who is the CEO of COPE health solutions? Answer - Allen Miller
what hospital did COPE begin at? Answer - Santa Monica hospital, CA
who is the executive VP of COPE health solutions? Answer - Dawn Hawkins-
Johnson
who is the VP of COPE health solutions? Answer - Elizabeth Dubois
who is the Swedish Seattle Program Manager? Answer - Justin Park
how many unexcused missed shifts are you allowed per rotation? Answer - 0
Six hours before your scheduled shift, an emergency arises and you will not be
able to perform your weekly participant duties. You must do which of the
following? Answer - Call the Charge Nurse of your department and Email your
Department Coordinator
what are the 3 ways of exiting the program? Answer - graduation, withdrawal,
dismissal
,what is important to know about ID badges? Answer - -if you forget it, you are
unable to attend shift
-LOA greater than 2 weeks, must be returned
-is property of the site and must be returned upon exit
>48 hours before shift begins... Answer - rescheduled shift
<48 hours before shift begins... Answer - excused missed shift
after shift begins... Answer - unexcused missed shift
when can additional shifts be added? Answer - after the calendar is finalized;
wait for confirmation before attending shift
what to do for ANY missed shift? Answer - -call department 15 mins after shift
has started
-email Department Coordinator at least 24 hours prior with: reason, new shift
date
how many shifts are able to be rescheduled per rotation? Answer - 3 (no more
than 1 per month)
how many excused missed shifts are allowed per rotation? Answer - 2 (no
more than 1 per month)
what to do if your Health Scholar is not present? Answer - 1. ask charge nurse
if they have called in sick
,2. wait 30 mins before moving to a previously trained floor/starter dept.
(LOBBY AMBASSADOR/PATIENT EXPERIENCE AMBASSADOR) (clock out for
these minutes)
3. if there are 2 JHS already shadowing, you cannot shift on that floor
4. proceed home
5. email department coordinator and inform them of the change to reschedule
when is it appropriate to take a break? Answer - two four hour shifts back to
back (30 min break)
when must a competency checklist be filled out? Answer - every rotation
what to do when done with Competency Checklist? Answer - -scan copy to
CORE
-return to Department Binder
when are Competency Checklists due? Answer - end of week 2 of rotation
how many mandatory meeting are there during each rotation? Answer - 2
how many mandatory meetings can be missed before absence is a reason for
suspension? Answer - 1
what is the procedure for counseling sessions? Answer - 1. violation reported
in CORE
2. notification of suspension of shifts via email
3. scholar response within 2 days of suspension notice
4. counseling session within 2 weeks of notice
, when is a leave of absence necessary Answer - when a Scholar will miss 14
consecutive days or longer (up to 110) (110-179 days requires retraining)
how many days of absence can you take in your first rotation? Answer - less
than 30
what are examples of invalid reasons to take a LOA? Answer - work/school-
related reasons *including exams, participation in other curriculars
what is the emergency pager number for Swedish? Answer - 888-248-2914
what are the 5 key components of the US healthcare system? Answer - payers,
regulators, providers, consumers, community social determinants of health
what are some examples of providers? Answer - hospitals, clinics, long-term
care facilities, physicians
what individuals does medicare cover? Answer - ages 65+ and disabled
individuals
what individuals does medicaid cover? Answer - based on income
If a Scholar's back is hurting the morning they wake up for their shift, so much
so that they have difficulty getting out of bed, what should they do? Answer -
Cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, and attend to back
pain with health care professional input
QUESTIONS AND ANSWERS | WITH COMPLETE
SOLUTION!!
who is the CEO of COPE health solutions? Answer - Allen Miller
what hospital did COPE begin at? Answer - Santa Monica hospital, CA
who is the executive VP of COPE health solutions? Answer - Dawn Hawkins-
Johnson
who is the VP of COPE health solutions? Answer - Elizabeth Dubois
who is the Swedish Seattle Program Manager? Answer - Justin Park
how many unexcused missed shifts are you allowed per rotation? Answer - 0
Six hours before your scheduled shift, an emergency arises and you will not be
able to perform your weekly participant duties. You must do which of the
following? Answer - Call the Charge Nurse of your department and Email your
Department Coordinator
what are the 3 ways of exiting the program? Answer - graduation, withdrawal,
dismissal
,what is important to know about ID badges? Answer - -if you forget it, you are
unable to attend shift
-LOA greater than 2 weeks, must be returned
-is property of the site and must be returned upon exit
>48 hours before shift begins... Answer - rescheduled shift
<48 hours before shift begins... Answer - excused missed shift
after shift begins... Answer - unexcused missed shift
when can additional shifts be added? Answer - after the calendar is finalized;
wait for confirmation before attending shift
what to do for ANY missed shift? Answer - -call department 15 mins after shift
has started
-email Department Coordinator at least 24 hours prior with: reason, new shift
date
how many shifts are able to be rescheduled per rotation? Answer - 3 (no more
than 1 per month)
how many excused missed shifts are allowed per rotation? Answer - 2 (no
more than 1 per month)
what to do if your Health Scholar is not present? Answer - 1. ask charge nurse
if they have called in sick
,2. wait 30 mins before moving to a previously trained floor/starter dept.
(LOBBY AMBASSADOR/PATIENT EXPERIENCE AMBASSADOR) (clock out for
these minutes)
3. if there are 2 JHS already shadowing, you cannot shift on that floor
4. proceed home
5. email department coordinator and inform them of the change to reschedule
when is it appropriate to take a break? Answer - two four hour shifts back to
back (30 min break)
when must a competency checklist be filled out? Answer - every rotation
what to do when done with Competency Checklist? Answer - -scan copy to
CORE
-return to Department Binder
when are Competency Checklists due? Answer - end of week 2 of rotation
how many mandatory meeting are there during each rotation? Answer - 2
how many mandatory meetings can be missed before absence is a reason for
suspension? Answer - 1
what is the procedure for counseling sessions? Answer - 1. violation reported
in CORE
2. notification of suspension of shifts via email
3. scholar response within 2 days of suspension notice
4. counseling session within 2 weeks of notice
, when is a leave of absence necessary Answer - when a Scholar will miss 14
consecutive days or longer (up to 110) (110-179 days requires retraining)
how many days of absence can you take in your first rotation? Answer - less
than 30
what are examples of invalid reasons to take a LOA? Answer - work/school-
related reasons *including exams, participation in other curriculars
what is the emergency pager number for Swedish? Answer - 888-248-2914
what are the 5 key components of the US healthcare system? Answer - payers,
regulators, providers, consumers, community social determinants of health
what are some examples of providers? Answer - hospitals, clinics, long-term
care facilities, physicians
what individuals does medicare cover? Answer - ages 65+ and disabled
individuals
what individuals does medicaid cover? Answer - based on income
If a Scholar's back is hurting the morning they wake up for their shift, so much
so that they have difficulty getting out of bed, what should they do? Answer -
Cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, and attend to back
pain with health care professional input
