CMC EXAM 2 Questions and
Answers Updated 2026
SocialBInformationBProcessingBTheoryB-
BAnsweraBtheoryBsuggestingBthatBelectronicallyBmediatedBrelationshipsBgrowBonlyBtoBtheBexte
ntBthatBpeopleBgainBinformationBaboutBeachBotherBandBuseBthatBinformationBtoBformBimpres
sions
note:B"BaBresponseBtoBaBnaïveBviewBofBmediatedBcommunicationB"
a.BWhatBareBtheBthreeBstepsBtoBSIP?:B-BAnswer-BgatherBsocialBinfoBaboutBanBactor
-BformBanBimpressionBonBactorBbasedBonBinfo
-BdevelopBtheBrelationshipBbasedBonBthatBimpression
b.BWhatBareBtheBfourBfactorsBofBSIP?B-BAnswer-
BSELFBPRESENTATION:BuserBcanBeasilyBshowcaseBexactlyBwhoBtheyBwantBtoBbe.BImageBcontro
lBisBeasyB&BimagesBeasyBtoBfabricate.BUsersBthenBonlyBgetBdesiredBinfoBfromBeachotherB(pe
opleBcouldBveryBwellBlookBbetterBthanBtheyBreallyBare)BORBusersBmayBonlyB"view"BpartBofBe
achBother.BCatfishingBasBwell
-
OVERBATTRIBUTIONBOFBSIMILARITY:BusersBcanBseeBtheyBareBmoreBsimilarBthanBtheyBreallyBar
eBbcBofBinaccurateBinferences.BFreq.BhappensBbcBifBpersonBwantsBtoBlikeBsomeoneBandBwant
sBtoBbeBlikedBthereBisBaBtendancyBtoBseekBoutBtheBsimilaritiesBonBwhichBtoBbaseBtheBliking.
BThisBisBfeuledBbyBeachBuserBsharingBthingsBtheyBeachBthinkBotherBwilBlikeBinBorderBtoBbuil
dBtheBrela.BItBisntBdeceitfulBperBseBbutBitBbiasesBtheBknowingBofBeachBuser.B
-
COMMUNICATINGBATBONESBOWNBTIME:BmostBmediatedBcommBisBasynchronousB(Bdoesn'tBoc
curBsimultaneously).BInstead,BaBmsg/BpostBisBcreatedBandBaBdelayBoccursBbeforeBitBisBviewed
BandBrespondedBto.BThisBeaseBallowsBusersBtoBspendBtimeBinterpretingBandBalsoBallowsBuser
sBtoBcraftBmsgsBwBcare.BThisBidleBtimeBincreasesBanxietyBtoBhearBfromBeachBotherBandBmay
BplaceBenourmousBvalueBonBsimpleBresponses.B
-FEEDBACKBANDBSELF-
FULFILLINGBPROPHECY:BusersBtendBotBseeBwhatBtheyBwantBtoBseeBandBactBinBwaysBtoBmake
, BwhatBtheyBseeBbecomeBreality.BInBmanyBrelaBthisBvisionBisBmutualB(2BpplBwantBtoBgetBtoBk
nowBeachBother)BandBthenBtheyBcreateBaBdialogueBwhereBtheyBneatlyBfitBintoBeachBothersBe
xpectationsBbyBdesignBandBinterpretation.B-
BinBmanyBcasesBwhereBfriendshipsBoccurBonlineBwithBnoBplanBtoBmeetBFTFBsuchBconstructio
nsBmayBbeBhealthyBevenBthoughBtheyBaren'tBaccurate.B-
BinBcasesBwhereBusersBwishBtoBmeetBtheBprcessBmayBlookBlikeBotherBFTFBrelaBwhereBusersB
growBcloserBuntilBtheyBfindB"issues"BthatBpreventBthatBgrowthB(growingBapartBcanBthenBbeBd
elayedBorBoccurBrapidlyBifBtheBFTFBinteractionBoccurs)
c.BDefineBHyperpersonalBcommunicationB:B-
BAnswer"moreBthanBpersonal"BbecauseBonlineBstuffBcreatesBmoreBexcitement.BOnlineBrelaBca
nBbeBmoreBintimateBandBmoreBsatisfying.BCanBbeBsuperiorBtoBFTFBinteractionsBforBusers.
KnowBtheBpartsBofBsocialBinformationBprocessingBtheory.B-
BAnswerimpersonal,Binterpersonal,Bhyperpersonal
DoesBsocialBinformationBprocessingBtheoryBclaimBthatBmediatedBformsBareBinferiorBtoBFtFB?B-
BAnsweryes
WhatBisB"warrantingBvalue?"B-BAnswerwhatBtoBtrust"
-degreeBtoBwhichBtheBinfoBisBsupportedBbyBothersBandBoutsideBevidence
Low-Bwouldn'tBtrustBit
High-BperceivedBasBvalid
-
BusersBareBnaïveBbutBnotBdumb.BUsersBwillBgatherBsocialBinfoBfromBotherBusers,Binteractions,
Bposts,BandBuseBthatBinfoBinBtheirBrelationalBchoices.BUsersBknowBthatBinfoBcanBbeBmanipula
tedBandBmayBlookBatBthatBotherBinfoBasBmoreBcredible.
-usersBbelieveBwhatBtheyBthinkBtoBbeBcredibleBbasedBonBavailableBinformation.
WhatBareBtheBthreeB"interpersonalBneeds"BIBnotedBinBclassBandBhowBcanBtheyBbeBmetBthro
ughBmediatedBcommunication?B-BAnswer-
inclusion:BneedBtoBbeBpartBofBsomething,BparticipateBinBthingsBwithBothers.B(interpersonalBco
nnection,BgroupBmembership,BprofessionalBaffiliation.B(evenBinBthisBcontext,BpeopleBdesireBtoB
beBanBindividualBwithinBtheBgroup)
-
control:BtheBextentBtoBwhichBweBcontrolBothersBandBdesireBthemBtoBcontrolBus.B*don'tBwant
Answers Updated 2026
SocialBInformationBProcessingBTheoryB-
BAnsweraBtheoryBsuggestingBthatBelectronicallyBmediatedBrelationshipsBgrowBonlyBtoBtheBexte
ntBthatBpeopleBgainBinformationBaboutBeachBotherBandBuseBthatBinformationBtoBformBimpres
sions
note:B"BaBresponseBtoBaBnaïveBviewBofBmediatedBcommunicationB"
a.BWhatBareBtheBthreeBstepsBtoBSIP?:B-BAnswer-BgatherBsocialBinfoBaboutBanBactor
-BformBanBimpressionBonBactorBbasedBonBinfo
-BdevelopBtheBrelationshipBbasedBonBthatBimpression
b.BWhatBareBtheBfourBfactorsBofBSIP?B-BAnswer-
BSELFBPRESENTATION:BuserBcanBeasilyBshowcaseBexactlyBwhoBtheyBwantBtoBbe.BImageBcontro
lBisBeasyB&BimagesBeasyBtoBfabricate.BUsersBthenBonlyBgetBdesiredBinfoBfromBeachotherB(pe
opleBcouldBveryBwellBlookBbetterBthanBtheyBreallyBare)BORBusersBmayBonlyB"view"BpartBofBe
achBother.BCatfishingBasBwell
-
OVERBATTRIBUTIONBOFBSIMILARITY:BusersBcanBseeBtheyBareBmoreBsimilarBthanBtheyBreallyBar
eBbcBofBinaccurateBinferences.BFreq.BhappensBbcBifBpersonBwantsBtoBlikeBsomeoneBandBwant
sBtoBbeBlikedBthereBisBaBtendancyBtoBseekBoutBtheBsimilaritiesBonBwhichBtoBbaseBtheBliking.
BThisBisBfeuledBbyBeachBuserBsharingBthingsBtheyBeachBthinkBotherBwilBlikeBinBorderBtoBbuil
dBtheBrela.BItBisntBdeceitfulBperBseBbutBitBbiasesBtheBknowingBofBeachBuser.B
-
COMMUNICATINGBATBONESBOWNBTIME:BmostBmediatedBcommBisBasynchronousB(Bdoesn'tBoc
curBsimultaneously).BInstead,BaBmsg/BpostBisBcreatedBandBaBdelayBoccursBbeforeBitBisBviewed
BandBrespondedBto.BThisBeaseBallowsBusersBtoBspendBtimeBinterpretingBandBalsoBallowsBuser
sBtoBcraftBmsgsBwBcare.BThisBidleBtimeBincreasesBanxietyBtoBhearBfromBeachBotherBandBmay
BplaceBenourmousBvalueBonBsimpleBresponses.B
-FEEDBACKBANDBSELF-
FULFILLINGBPROPHECY:BusersBtendBotBseeBwhatBtheyBwantBtoBseeBandBactBinBwaysBtoBmake
, BwhatBtheyBseeBbecomeBreality.BInBmanyBrelaBthisBvisionBisBmutualB(2BpplBwantBtoBgetBtoBk
nowBeachBother)BandBthenBtheyBcreateBaBdialogueBwhereBtheyBneatlyBfitBintoBeachBothersBe
xpectationsBbyBdesignBandBinterpretation.B-
BinBmanyBcasesBwhereBfriendshipsBoccurBonlineBwithBnoBplanBtoBmeetBFTFBsuchBconstructio
nsBmayBbeBhealthyBevenBthoughBtheyBaren'tBaccurate.B-
BinBcasesBwhereBusersBwishBtoBmeetBtheBprcessBmayBlookBlikeBotherBFTFBrelaBwhereBusersB
growBcloserBuntilBtheyBfindB"issues"BthatBpreventBthatBgrowthB(growingBapartBcanBthenBbeBd
elayedBorBoccurBrapidlyBifBtheBFTFBinteractionBoccurs)
c.BDefineBHyperpersonalBcommunicationB:B-
BAnswer"moreBthanBpersonal"BbecauseBonlineBstuffBcreatesBmoreBexcitement.BOnlineBrelaBca
nBbeBmoreBintimateBandBmoreBsatisfying.BCanBbeBsuperiorBtoBFTFBinteractionsBforBusers.
KnowBtheBpartsBofBsocialBinformationBprocessingBtheory.B-
BAnswerimpersonal,Binterpersonal,Bhyperpersonal
DoesBsocialBinformationBprocessingBtheoryBclaimBthatBmediatedBformsBareBinferiorBtoBFtFB?B-
BAnsweryes
WhatBisB"warrantingBvalue?"B-BAnswerwhatBtoBtrust"
-degreeBtoBwhichBtheBinfoBisBsupportedBbyBothersBandBoutsideBevidence
Low-Bwouldn'tBtrustBit
High-BperceivedBasBvalid
-
BusersBareBnaïveBbutBnotBdumb.BUsersBwillBgatherBsocialBinfoBfromBotherBusers,Binteractions,
Bposts,BandBuseBthatBinfoBinBtheirBrelationalBchoices.BUsersBknowBthatBinfoBcanBbeBmanipula
tedBandBmayBlookBatBthatBotherBinfoBasBmoreBcredible.
-usersBbelieveBwhatBtheyBthinkBtoBbeBcredibleBbasedBonBavailableBinformation.
WhatBareBtheBthreeB"interpersonalBneeds"BIBnotedBinBclassBandBhowBcanBtheyBbeBmetBthro
ughBmediatedBcommunication?B-BAnswer-
inclusion:BneedBtoBbeBpartBofBsomething,BparticipateBinBthingsBwithBothers.B(interpersonalBco
nnection,BgroupBmembership,BprofessionalBaffiliation.B(evenBinBthisBcontext,BpeopleBdesireBtoB
beBanBindividualBwithinBtheBgroup)
-
control:BtheBextentBtoBwhichBweBcontrolBothersBandBdesireBthemBtoBcontrolBus.B*don'tBwant