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Summary

Summary Business Matric IEB - Complete note pack

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2025/2026 Written for academic year
Institution 12th Grade
Course Business Studies
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Unlock your Grade 12 IEB Business Studies success with these comprehensive, summarised notes covering all chapters..... Chapters included: Business Report, Business Environments, Organisational, Performance, Conflict Management, Human Capital, General Management & Corporate Governance, Ethics, Professionalism & responsibility, Marketing, Investment, Insurance......Perfect for exam preparation, class tests, or quick revision. These notes are clear, concise, and easy to navigate, making them an essential study tool for any IEB Grade 12 student who wants to achieve higher marks with less stress.

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By Jord




TUDIES IEB
2 BUSINESS



3 CH 1 : BUSI



7 CH 2 : ORGAN



10 CH 3 : CON



11 CH 4 : HUM

, BUSINESS
(always fill in on
CURRENT AFFAIRS: the day of exam)

inflation rate:
Unemployment rate:
Interest rate:
VAT:
Petrol price:

ACRON
BBBEEE: broad based black economic empow
SWOT: strengths, weaknesses, opportunities, t
PESTLE: Political, economic, ethical, social, tec
EPOSSE: electronic point of sales scanning eq
CSR: corporate social responsibility
R&D: research and development
Addres
ROI: return on investment Topic: E
BSC: balanced score card
Introdu
TQM: total quality management
SCM: supply chain management Micro e

, BUSINESS
CHAPTER 1


ENVIRONMENTS →
e
→
t


micro
internal
environmental
scanning:
externnal market
macro



Micro env
→ internal busi
TOOLS TO INVESTIGATE:
→ environmental scanning
→ SWOT analysis
→
→ resource-based analysis
th
→ value-chain analysis
1.id
VALUE CHAIN ANALYSIS: 2. is

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