Learning Unit 5: Interview Skills and CV Building
Theme 1: The Job Interview
Important factors in a job interview:
1. Interview setting
2. Interviewer
3. Interviewee
From the above 3 factors, we derive the following factors:
Purposes
Nature of the job
Level of preparation
Perception of both parties
Types of questions asked
Motivation of both parties
Listening skills
Thinking patterns
Language ability
Sensitivity to non-verbal communication
Ability to receive feedback
Personal bias
Personal attitudes
Memory.
Importance and procedure for interview preparation:
Phases of a job interview:
1. Introduction: Includes a brief statement of the purpose of the interview, and a brief introduction of
the members of the interview panel and their positions within the organization.
2. Information gathering: Focusses on the candidate’s responses to questions that are intended to
determine the applicant’s skill levels, opinions and attitudes to a range of work and workplace-
related issues. A range of open and closed questions will be used during this phase to determine
the candidate suitability to the work activities required of a successful applicant as well as his/her
compatibility with the workplace and department.
3. Negotiation: Around the workplace (working environment), working hours, shifts, and salary
conditions and provides time for the candidate to pose their own questions to the panel.
4. Sum up: Closing the conversation (interview). The steps required to select an appointee are
discussed and the time frame for that decision and appointment are made known.
Theme 1: The Job Interview
Important factors in a job interview:
1. Interview setting
2. Interviewer
3. Interviewee
From the above 3 factors, we derive the following factors:
Purposes
Nature of the job
Level of preparation
Perception of both parties
Types of questions asked
Motivation of both parties
Listening skills
Thinking patterns
Language ability
Sensitivity to non-verbal communication
Ability to receive feedback
Personal bias
Personal attitudes
Memory.
Importance and procedure for interview preparation:
Phases of a job interview:
1. Introduction: Includes a brief statement of the purpose of the interview, and a brief introduction of
the members of the interview panel and their positions within the organization.
2. Information gathering: Focusses on the candidate’s responses to questions that are intended to
determine the applicant’s skill levels, opinions and attitudes to a range of work and workplace-
related issues. A range of open and closed questions will be used during this phase to determine
the candidate suitability to the work activities required of a successful applicant as well as his/her
compatibility with the workplace and department.
3. Negotiation: Around the workplace (working environment), working hours, shifts, and salary
conditions and provides time for the candidate to pose their own questions to the panel.
4. Sum up: Closing the conversation (interview). The steps required to select an appointee are
discussed and the time frame for that decision and appointment are made known.
