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HFT 2220 CHAPTER 3 QUESTIONS AND ANSWERS
HFT 2220 CHAPTER 3 QUESTIONS AND ANSWERS Employee Rights - answer- -Rights to be free from discrimination and harassment of all types -Right to a safe workplace -Right to be free from retaliation for filing a complaint about an employer -Right to fair wages for work performed Fair Labor Standards Act of 1938 (FLSA) - answer- Standards for basic minimum wage, overtime pay, employee age, tips, etc. Occupational Safety and Health Act of 1970 (OSHA) - answer- -Regulation of workforce ...
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HFT 2220 CHAPTER 3 QUESTIONS AND ANSWERS Employee Rights - answer- -Rights to be free from discrimination and harassment of all types -Right to a safe workplace -Right to be free from retaliation for filing a complaint about an employer -Right to fair wages for work performed Fair Labor Standards Act of 1938 (FLSA) - answer- Standards for basic minimum wage, overtime pay, employee age, tips, etc. Occupational Safety and Health Act of 1970 (OSHA) - answer- -Regulation of workforce ...
HFT 2220 CHAPTER 1 QUESTIONS AND ANSWERS
HFT 2220 CHAPTER 1 QUESTIONS AND ANSWERS Economy Hotels - answer- Lodging facilities that provide rooms with few additional facilities Full Service Hotels - answer- Lodging facilities with food and beverage outlets, room service, and bell staff in addition to upgraded rooms Full Service Restaurant - answer- Food and beverage operations that have servers who take care of customers from seating through check settlement. Hospitality Industry - answer- According to the U.S. government,...
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HFT 2220 CHAPTER 1 QUESTIONS AND ANSWERS Economy Hotels - answer- Lodging facilities that provide rooms with few additional facilities Full Service Hotels - answer- Lodging facilities with food and beverage outlets, room service, and bell staff in addition to upgraded rooms Full Service Restaurant - answer- Food and beverage operations that have servers who take care of customers from seating through check settlement. Hospitality Industry - answer- According to the U.S. government,...
HFT 2220 HR MANAGEMENT QUESTIONS AND ANSWERS
HFT 2220 HR MANAGEMENT QUESTIONS AND ANSWERS What is the primary difference between career ladders and career lattices? - answer- The direction of movement between jobs Permanent employees are also known as what type of employees? - answer- Full-time employees Which of the following is NOT a method of data collection used during job analysis: - answer- Experiment Which of the following descriptions illustrates a temporary employee? - answer- Carlton works on long-term assignments a...
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HFT 2220 HR MANAGEMENT QUESTIONS AND ANSWERS What is the primary difference between career ladders and career lattices? - answer- The direction of movement between jobs Permanent employees are also known as what type of employees? - answer- Full-time employees Which of the following is NOT a method of data collection used during job analysis: - answer- Experiment Which of the following descriptions illustrates a temporary employee? - answer- Carlton works on long-term assignments a...
HFT 2220 FINAL EXAM QUESTIONS AND ANSWERS
HFT 2220 FINAL EXAM QUESTIONS AND ANSWERS elements of culture - answer- 1. artifacts (rituals/language) 2. shared values 3. assumptions Lewin's change model - answer- ezing g ezing yielding (conflict management) - answer- giving in completely to the other side's wishes compromising (conflict management) - answer- looking for a position in which your loses are offset by equally valued gains. problem solving (conflict management) - answer- looks for a mutually beneficial...
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HFT 2220 FINAL EXAM QUESTIONS AND ANSWERS elements of culture - answer- 1. artifacts (rituals/language) 2. shared values 3. assumptions Lewin's change model - answer- ezing g ezing yielding (conflict management) - answer- giving in completely to the other side's wishes compromising (conflict management) - answer- looking for a position in which your loses are offset by equally valued gains. problem solving (conflict management) - answer- looks for a mutually beneficial...
HFT 2220 CHAPTER 1-3 QUESTIONS AND ANSWERS
HFT 2220 CHAPTER 1-3 QUESTIONS AND ANSWERS a jurisdiction strike is a dispute between two unions over which act as the bargaining agent for the employees - answer- correct which of the following is not one of the three elements to a disparate treatment claim? - answer- burden of proof lies with the complainant Title VII of the Civil Rights Act of 1964 applies to employers with 14 or fewer employees - answer- False The age Discrimination in Employment Act prohibits the discriminati...
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HFT 2220 CHAPTER 1-3 QUESTIONS AND ANSWERS a jurisdiction strike is a dispute between two unions over which act as the bargaining agent for the employees - answer- correct which of the following is not one of the three elements to a disparate treatment claim? - answer- burden of proof lies with the complainant Title VII of the Civil Rights Act of 1964 applies to employers with 14 or fewer employees - answer- False The age Discrimination in Employment Act prohibits the discriminati...
HFT 2220 EXAM 2 QUESTIONS AND ANSWERS
HFT 2220 EXAM 2 QUESTIONS AND ANSWERS Which of the following is not true about computer-based training? - answer- The emphasis is on developing soft skills Specific work-group and job orientation help the employee understand all of the following except: - answer- Pay rate and how to earn raises What is the overall goal of the training? - answer- To bring about a desired level of knowledge, skills, and abilities with all employees of the company A structured discussion can do all o...
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HFT 2220 EXAM 2 QUESTIONS AND ANSWERS Which of the following is not true about computer-based training? - answer- The emphasis is on developing soft skills Specific work-group and job orientation help the employee understand all of the following except: - answer- Pay rate and how to earn raises What is the overall goal of the training? - answer- To bring about a desired level of knowledge, skills, and abilities with all employees of the company A structured discussion can do all o...
HFT 2220 FINAL STUDY GUIDE QUESTIONS AND ANSWERS
HFT 2220 FINAL STUDY GUIDE QUESTIONS AND ANSWERS A supervisor is a person who leads and manages hourly paid employees - answer- True Exempt employees are hourly employees. - answer- False Boomerang management is reverting from management's point of view to the employees' point of view. - answer- True Generation Z is a group of Americans born between 1966 and 1976 - answer- False Human Relation Theory is a theory that states that satisfying the needs of employees is not the...
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HFT 2220 FINAL STUDY GUIDE QUESTIONS AND ANSWERS A supervisor is a person who leads and manages hourly paid employees - answer- True Exempt employees are hourly employees. - answer- False Boomerang management is reverting from management's point of view to the employees' point of view. - answer- True Generation Z is a group of Americans born between 1966 and 1976 - answer- False Human Relation Theory is a theory that states that satisfying the needs of employees is not the...
HFT 2220 MIDTERM QUESTIONS AND ANSWERS
HFT 2220 MIDTERM QUESTIONS AND ANSWERS Scientific management is associated with: A) the Hawthorne experiments B) Frederick Taylor C) participative management D) the human relations theorists E) Alexander Graham Bell - answer- B) Frederick Taylor Human relations theory emphasizes: A) the importance of workers as individuals B) a fair day's work C) management by group decision D) incentive pay E) autocratic management - answer- A) the importance of workers as indiv...
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HFT 2220 MIDTERM QUESTIONS AND ANSWERS Scientific management is associated with: A) the Hawthorne experiments B) Frederick Taylor C) participative management D) the human relations theorists E) Alexander Graham Bell - answer- B) Frederick Taylor Human relations theory emphasizes: A) the importance of workers as individuals B) a fair day's work C) management by group decision D) incentive pay E) autocratic management - answer- A) the importance of workers as indiv...
HFT 2220 EXAM 1 QUESTIONS AND ANSWERS
HFT 2220 EXAM 1 QUESTIONS AND ANSWERS The process that leads to the writing of a job description is known as: - answer- job anaysis? What is the primary difference between career ladders and career lattices? - answer- The direction of movement between jobs Interviews are highly correlated to future job performance. - answer- False A company can use a Bona Fide Occupational Qualification (BFOQ) defense in limited cases. A BFOQ is allowed in all of these forms of discrimination excep...
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HFT 2220 EXAM 1 QUESTIONS AND ANSWERS The process that leads to the writing of a job description is known as: - answer- job anaysis? What is the primary difference between career ladders and career lattices? - answer- The direction of movement between jobs Interviews are highly correlated to future job performance. - answer- False A company can use a Bona Fide Occupational Qualification (BFOQ) defense in limited cases. A BFOQ is allowed in all of these forms of discrimination excep...
HFT 2220 EXAM 3 QUESTIONS AND ANSWERS
HFT 2220 EXAM 3 QUESTIONS AND ANSWERS Which of the following statements is NOT an essential task a manager should express when communicating his/her disciplinary process to his/her employees? - answer- Give examples of past employees that failed to abide by organizational policies The ombudsman appeals process: - answer- involves one person investigating complaints or listening to both sides of a case and attempting to mediate an acceptable solution. Discipline should mainly be used f...
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HFT 2220 EXAM 3 QUESTIONS AND ANSWERS Which of the following statements is NOT an essential task a manager should express when communicating his/her disciplinary process to his/her employees? - answer- Give examples of past employees that failed to abide by organizational policies The ombudsman appeals process: - answer- involves one person investigating complaints or listening to both sides of a case and attempting to mediate an acceptable solution. Discipline should mainly be used f...
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It’s very hard to study and understand based on how the questions and answers are set up..
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