Unit 14 Investigating Customer Service (FF3NBUS1W1)
PEARSON (PEARSON)
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*NEW*Unit 19 and Unit 14 - (Whole Assignment) - DISTINCTION*Graded
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Contains all content from unit 19 and unit 14, including all pass, merit and distinctions - * Certified to get you the highest GRADE!

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Unit 14: Customer Service AS1
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This is assignment 1 for Unit 14 Customer Service that achieved a Distinction Grade from Pearson. It is high quality work with great structure and content for you to use this as a template to get a Distinction in Assignment 1.
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Unit 14: Customer service Assignment 1
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This is assignment 1 for Unit 14 Customer Service that achieved a Distinction Grade from Pearson. It is high quality work with great structure and content for you to use this as a template to get a Distinction in Assignment 1.
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Unit 14: Customer Service Assignment 2
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This is assignment 2 for Unit 14 Customer Service that achieved a Distinction Grade from Pearson. It is high quality work with great structure and content for you to use this as a template to get a Distinction in Assignment 2.
BTEC Business unit 14- whats the right to do
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BTEC BUSINESS UNIT 14 ASSIGNMENT 1 - (DISTINCTION) - (P1 P2 P3 M1 M2 D1 D2)- PEARSON
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Original document which achieved distinction grade and hits all criteria. 
The contrasting businesses selected for this assignment are: McDonalds and Tesco. 
10 pages (size 12 font) 
3821 words 
Covers P1, P2, P3, M1, M2, D1, D2 criteria
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Unit 14 Learning aim C Graded
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Demonstrate customer service in different situations, using appropriate behaviours to meet expectations (P4, P5, P6) 
 
Demonstrate customer service in different situations, using appropriate behaviours to meet expectations (M3 & D3)
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All of Unit 14 Part A and B Ps, Ms and Ds coursework Graded at high quality
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In my report. I will be explaining/analysing/evaluating the impact of customer service on my contrasting businesses.
Customer Service - Assignment 1 (Task 3) Savoy Hotel
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