Unit 14 Investigating Customer Service (FF3NBUS1W1)

This coursework contains 1 assignment and I achieved a distinction, when paraphrasing it recommend using quill bot but u must also try rewording it. The business that I have included in this report is called Tesco and I'm comparing it to JD sports

business level 3- unit 14 customer service- assignment 1

This Unit 14 Customer Service Coursework achieved a Merit grade overall. It provides a detailed exploration of how effective customer service contributes to business success, including key principles, techniques, and real-world examples. The work is clearly structured, thoroughly researched, and demonstrates strong understanding of customer service strategies and their impact on customer satisfaction and retention. It’s an excellent study resource or model coursework for students aiming to ach...

*Certified Distinction Grade Work* Contains and covers all aspect of Unit 14 Investigating Customer Service Learning Aim A,B, and C with the highest quality: Contains every pass merit and distinction tasks: p1,p2,p3,p4,p5,p6,m1,m2,m3,d1,d2,d3 A1 Customer service in business • Definition of customer service. • Customer service roles and importance of teamwork. • Importance of following organisational rules and procedures. • Different approaches to customer service across industries...

business level 3- unit 14 customer service- assignment 2

In this essay, I chose Tesco and Nike as my businesses. In this perfect essay, I wrote on the many approaches and methods that can be taken towards customer service, and the legalities that have to be followed, such as the GDPR. I then touched on the effects of these laws. I wrote on the improvements Tesco can make for their customer service and why they should take these. I made detailed points on the multiple methods that Tesco could use for customer service. Penultimately, I eval...

Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulatio...

In this assignment, I have discussed points of my customer services roles. These points can be put into your scenarios. . This model essay is about the strengths and weaknesses of my performance along with a development plan to enhance and improve it. . I then explain how it improved my skills. Following this, I gave personal recommendations to improve my skills.