Pearson BTEC • Travel and Tourism

This is the powerpoint presentation LAA UNIT 3 for Travel and Tourism btec. This peice of coursework was all about marketing and customer service I am studying travel and tourism in sixth form. This powerpoint was moderated and given a Dinstinction. We chose to write ours about Butlins and Centre parks. Discussing all of the marketing and customer service.

This is the full document of Travel Tourism BTEC LAA VISITOR ATTRACTIONS this is the resubmitted piece I got a distinction (moderated) I compared chessington world of adventures and the Tower of London.

This is a marked merit essay. Written for BTEC Travel and Tourism Unit 3. Has the Pass, with the chosen UK destinations, with bibliography as well as the related merit question and its bibliography.

P1: You have been asked to describe career opportunities for a minimum of three component industries in the travel and tourism sector, e.g. Travel Agents, UK Tour Operations, Airlines, Cruising and Visitor Attractions. The evidence is to be presented as a careers leaflet with clear identification of career opportunities through promotion and progression routes. The aim is to help the students understand more about careers within each of the industries, not just one job role, enabling th...

Looks into different long-haul destinations that UK visitors would be interested in such as New Zealand and Ontario Canada which is some of the examples.

Virgin Atlantic and Cadbury World are both used as examples and follow all the criteria.

Compares the job of being a pilot to a professional cleaner and the differences between the roles and responsibilities.

For P6, explain the factors that contribute to an effective workplace. Evidence could be in the form of an article, report or presentation and should include an explanation of factors, including the full content detailed under working environment, working relationships, incentives and training. Links should be made to the travel and tourism sector, but this can be in general, rather than specific terms, for example relating teamwork to the role of cabin crew or holiday representatives, rather th...

P3 requires learners to describe the recruitment and selection process from the perspective of both the prospective employer and the applicant. All stages must be fully described and good practices identified, for example how to complete an application form, how to lay out a CV etc, therefore a simple flow chart would not provide sufficient evidence at this level.

Goes into detail about what employees need to know in order to keep customers happy. Such as communication skills, building rapport, how to listen to customers, meeting their needs and so on.