Unit 7 - European Destinations MAP 4 P1 - Locate all countries, key gateways and key leisure destinations within the European travel market Part 4 out of 5 I have put this to free download as these are just the tables. To complete the task you need to print of 5 maps of Europe. For Map 4 simply plot the airports and IATA codes in the correct country THIS WORK HAS BEEN MARKED AND ACHIEVED BY EXAMINER

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 4 - Customer Service P1, M2 - Merit P2 progresses from P1 and learners must describe customer service provision, and how it is adapted to meet the individual needs of different types of customers, including internal customers, individuals and groups. Customer service provision must include products and services, stated and unstated needs, special needs, customers with cultural and language needs and other needs, for example relating to ag...

BTEC Travel and Tourism - Unit 4 - Customer Service P1, P2, M1 - Merit The evidence for P1 must include an explanation of the importance of excellent customer service to the organisations, to the customer and to the employee.Learners should explain the importance of excellent customer service, covering all items contained in the content range following the italic sub-headings, ie customer service, importance to the organisation, importance to the customer and importance to the employee. The ex...