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ISS Lecture 4
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Hoe kun je de huidige business situatie analyseren?
Hoe kun je de huidige business situatie analyseren?
Door middel van
-externe business environment
- interne business environment
-- strategic objectives and plans
-- processes, activities and systems'
busienss strategy interpretation
--- determine IS needs for the implementation of current
business strategy
--- determine objectives and critical succesfactors
Hoe kun je een proces analyseren?
Hoe kun je een proces analyseren?
je kunt het identificeren met een:
simple method: follow the flow of incoming goods door the organization
better method: determine stakeholder expectations, relate this to processes
outputs:
- business process model: chain of activities
- process/entity matrix: relates activities to entities envolved
- business data model: maps the data/ inputs/outputs for activities
Welke type operating models zijn er?
Welke type operating models zijn er?
1. coordination business units are autonoom. operationally unique but sharing customers. (banks)
2. unification operations are centralized, requiering globally integrated business processes (Airlines)
3. diversification there is a little proces stand. and little requirement for integration of information. company like GE
4. replication there are stand. processes but a low requirement for info integration (MC donalds) no integration of info, stores will opperate the same process
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