TCIS Training Exam Questions with
Correct Answers latest
Elements of a potentially violent situation Ans: Potential
trigger to violence
A target
A weapon
Level of stress or motivation
Power struggle Ans: Stressful situation/Incident
Students feelings
Students behavior
Adults response
5 Setting conditions Ans: Organizational culture
Environment
Personal
Relationship based
Instruction, activities and routines related
Active Listening Nonverbal Techniques Ans: Nods
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Silence
Facial expression
Eye contact
Goals of emotional first aid Ans: Provide immediate help
and support to reduce emotional intensity (co-
regulation)
Resolve immediate crisis
Keep student in acitvity
Strategies of Emotional First aid Ans: Drain off emotions
Clarify events
Maintain relationship and lines of communication
Remind student of expectations and mediate the
situation if necessary
Setting conditions definition Ans: Anything that's makes
challenging behavior more or less likely to occur
Meaning in emotional communication Ans: Facial
expression= 55%
Tone of voice=38%
Words=7%
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