Emergency Medical Dispatch (EMD)
Misconception Callers are too upset to provide accurate and useful responses to the EMD
EMD determine the nature and severity of the medical incident type
Compassion ___ for others and the desire to help then are two of the most important
characteristics of a good EMD
A successful EMD effectively ___ handles the emotional stress involved on caller/patient crisis situations
and clearly guides callers in these situations
EMD ___ gather(s) information from callers, prioritizes that information and
consolidates that information in a useful format.
EMD ___ ensure the safety of the patient, bystanders and responders.
EMD ___ instruction to callers that will help them prepare for the arrival of
responders, based on the instructions of the EMDPRS
, Emergency Medical Dispatch (EMD)
Call Receiving ___ : In this phase an EMD takes an incoming xall and goes through and "all-
caller interrogation" sequence.
Location? Location of Patient
What? Nature of emergency
How? How it occured
Who? To whom it occurred
When? When did it occur
Dispatch ___ : The EMD turns to the proper protocol. This protocol provides the
proper response mode. Response mode are pre-determined by local
medicL authorities for the most effective response to the call type.
Post Dispatch ___ : Once resources have been dispatched. the EMD engages in preparing
the caller/patient for the arrival of responding EMS personal
, Emergency Medical Dispatch (EMD)
Basic Life Support (BLS) Advanced life support (ALS) Generally, there are multiple types of responding resources available in
many EMS systems. They are defined at the state and local level. These
resources vary in the type of equipment carried, patients transport
capability treatments that can be provided and the training that the
attending personnel have received.
Tier 1 First Responders ___ : ___ are used to provide immediate response to events that are
determined to be highly urgent
Liability You are ultimately responsible for your actions.
Exemptions for liability "Good Samaritans" Laws provide protection to person
Proximate Cause / Causation The fourth criteria used to determine negligence is some determination of
"Causation" this means that the court has to show there is a direct
relationship between the action take by the EMD and the injury to the
patient.
Simple Negligence Negligent conduct that was not purposeful or due to malicious intent (you
didn't mean to do it)
Gross Negligence Negligent action that was undertaken with malicious intent (you meant to
cause harm) and willful disregard for the safety of persons and or property.
Misconception Callers are too upset to provide accurate and useful responses to the EMD
EMD determine the nature and severity of the medical incident type
Compassion ___ for others and the desire to help then are two of the most important
characteristics of a good EMD
A successful EMD effectively ___ handles the emotional stress involved on caller/patient crisis situations
and clearly guides callers in these situations
EMD ___ gather(s) information from callers, prioritizes that information and
consolidates that information in a useful format.
EMD ___ ensure the safety of the patient, bystanders and responders.
EMD ___ instruction to callers that will help them prepare for the arrival of
responders, based on the instructions of the EMDPRS
, Emergency Medical Dispatch (EMD)
Call Receiving ___ : In this phase an EMD takes an incoming xall and goes through and "all-
caller interrogation" sequence.
Location? Location of Patient
What? Nature of emergency
How? How it occured
Who? To whom it occurred
When? When did it occur
Dispatch ___ : The EMD turns to the proper protocol. This protocol provides the
proper response mode. Response mode are pre-determined by local
medicL authorities for the most effective response to the call type.
Post Dispatch ___ : Once resources have been dispatched. the EMD engages in preparing
the caller/patient for the arrival of responding EMS personal
, Emergency Medical Dispatch (EMD)
Basic Life Support (BLS) Advanced life support (ALS) Generally, there are multiple types of responding resources available in
many EMS systems. They are defined at the state and local level. These
resources vary in the type of equipment carried, patients transport
capability treatments that can be provided and the training that the
attending personnel have received.
Tier 1 First Responders ___ : ___ are used to provide immediate response to events that are
determined to be highly urgent
Liability You are ultimately responsible for your actions.
Exemptions for liability "Good Samaritans" Laws provide protection to person
Proximate Cause / Causation The fourth criteria used to determine negligence is some determination of
"Causation" this means that the court has to show there is a direct
relationship between the action take by the EMD and the injury to the
patient.
Simple Negligence Negligent conduct that was not purposeful or due to malicious intent (you
didn't mean to do it)
Gross Negligence Negligent action that was undertaken with malicious intent (you meant to
cause harm) and willful disregard for the safety of persons and or property.
