IT Essentials Practice Final Exam
Questions and Answers Graded A+
Which two elements should typically be included in a computer security policy?
(Choose two.) - Correct answer-(1)requirements necessary for data to remain
confidential on a network
(2)an acceptable computer usage statement for the organization
Which type of power connector is used to connect devices such as optical drives
and hard drives? - Correct answer-Molex
A network administrator has been informed about a problem with the network
printer. What is the most reliable way to prevent print jobs from being added to the
queue while the printer is being repaired? - Correct answer-Stop the print spooler
A client has provided a 4 GB SODIMM module to a technician to perform a
memory upgrade on a workstation, but the technician is having problems installing
it. What is a probable cause for this? - Correct answer-The module is incompatible
with the workstation.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, How should a hard drive be partitioned to support a Windows 7 installation over a
network? - Correct answer-A FAT32 partition of at least 5 GB must be created.
A new technician has joined the IT team and is about to service a heavy printer.
What advice would you give this technician to avoid any injury when transporting
the heavy printer to the service area? - Correct answer-Bend your knees to use the
strength in your legs to lift the printer.
A customer used the Convert utility to take advantage of NTFS security features.
The customer later discovered that the applications on the computer can only read
FAT32 files. After the hard drive was formatted back to FAT32, the customer
noticed all of the data files were missing. What should the customer do next? -
Correct answer-Restore the data files that were backed up in preparation for the
conversion.
A technician is trying to determine where a network cable terminates in the wiring
closet. Which tool is best suited for this task? - Correct answer-toner probe
Which component uses the greatest amount of power on most mobile devices? -
Correct answer-LCD screen
A technician is troubleshooting a printer that prints unknown characters instead of
the correct document. What are two probable causes for this? (Choose two.) -
Correct answer-(1)The computer has an incorrect driver installed.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
Questions and Answers Graded A+
Which two elements should typically be included in a computer security policy?
(Choose two.) - Correct answer-(1)requirements necessary for data to remain
confidential on a network
(2)an acceptable computer usage statement for the organization
Which type of power connector is used to connect devices such as optical drives
and hard drives? - Correct answer-Molex
A network administrator has been informed about a problem with the network
printer. What is the most reliable way to prevent print jobs from being added to the
queue while the printer is being repaired? - Correct answer-Stop the print spooler
A client has provided a 4 GB SODIMM module to a technician to perform a
memory upgrade on a workstation, but the technician is having problems installing
it. What is a probable cause for this? - Correct answer-The module is incompatible
with the workstation.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, How should a hard drive be partitioned to support a Windows 7 installation over a
network? - Correct answer-A FAT32 partition of at least 5 GB must be created.
A new technician has joined the IT team and is about to service a heavy printer.
What advice would you give this technician to avoid any injury when transporting
the heavy printer to the service area? - Correct answer-Bend your knees to use the
strength in your legs to lift the printer.
A customer used the Convert utility to take advantage of NTFS security features.
The customer later discovered that the applications on the computer can only read
FAT32 files. After the hard drive was formatted back to FAT32, the customer
noticed all of the data files were missing. What should the customer do next? -
Correct answer-Restore the data files that were backed up in preparation for the
conversion.
A technician is trying to determine where a network cable terminates in the wiring
closet. Which tool is best suited for this task? - Correct answer-toner probe
Which component uses the greatest amount of power on most mobile devices? -
Correct answer-LCD screen
A technician is troubleshooting a printer that prints unknown characters instead of
the correct document. What are two probable causes for this? (Choose two.) -
Correct answer-(1)The computer has an incorrect driver installed.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
