Cleet Phase 1 and Phase 2
Certification Test
What are the responsibilities of a security guard during or after an incident or offense? - Answer-
Observe and report
Which of the following is a true statement about a security guard's relationship to the public or client
employees? - Answer-Security officers enforce the client's rules, policies, and procedures.
Which of the following actions demonstrates good public relation? - Answer-Enforcing all rules, policies,
and procedures without expressing personal opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized) - Answer-No
Maintaining a good physical appearance means? - Answer-Being well-groomed
Maintaining a professional work area means? - Answer-Keeping desks and counters clean and organized
How should you respond to people who try to use their friendship with people? - Answer-Be fair
How should you speak to communicate across language barriers? - Answer-Clearly slowly
Which of the following words does not represent a guideline for communicating across language
barriers? - Answer-Shout
,How can you maintain your professionalism when communicating with the media? - Answer-Being
pleasant at all times
What is the proper response to a request to answer questions from the media? - Answer-Refer media
representatives to your supervisor
In addition to being understanding when making a court appearance, you should should also? - Answer-
Be yourself
What is one way of maintaining your credibility during a court appearance? - Answer-Projecting a
professional image
Who should hang up the phone last? - Answer-You
If you answer the telephone and the person caller wants may not be reached? - Answer-Explain the
reason the person may not be reached.
When reporting an emergency over the telephone you should? - Answer-Follow all directions given by
the emergency dispatcher
At what level should you speak when using a radio? - Answer-Just above a normal conversational level
Which statement accurately describes the role of the security guard in quieting a dispute? - Answer-You
are an outsider to the argument.
During an argument inside of a store what should you do? - Answer-Calmly explain that they are
disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.
, A security guard licensed to carry a firearm in the course and scope of employment and authorized by
the employer on a specific post is? - Answer-An armed security guard
Which of the following defines a "security agency" - Answer-A person, firm, corporation, or other private
legal entity in the business of furnishing another person security guard services or armed security guards
for hire
If you are employed as a private watchman to protect property, you would be considered: - Answer-A
security guard
How many types of license are available - Answer-9 or higher
Which of the following persons is not affected by the Oklahoma Security Guard and Private Investigator
Act? - Answer-A full-time certified peace officer of the state.
Which of the following persons is affected by the Oklahoma Security Guard and Private Investigator Act?
- Answer-A person, firm, corporation, or other private legal entity in the business of furnishing another
person as a security guard or armed security guard hire.
Which of the following is one of the powers granted to the Council on Law Enforcement Education and
Training? - Answer-To establish the minimum curriculum requirements for training applicants.
Definition of an Armed Security Guard - Answer-A guard licensed to carry a firearm in the course and
scope of employment and authorized by the employer on a specific post.
Definition of a Security Agency - Answer-A person, firm, corporation, or other private legal entity in the
business of security guard services or armed security guards for hire.
Certification Test
What are the responsibilities of a security guard during or after an incident or offense? - Answer-
Observe and report
Which of the following is a true statement about a security guard's relationship to the public or client
employees? - Answer-Security officers enforce the client's rules, policies, and procedures.
Which of the following actions demonstrates good public relation? - Answer-Enforcing all rules, policies,
and procedures without expressing personal opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized) - Answer-No
Maintaining a good physical appearance means? - Answer-Being well-groomed
Maintaining a professional work area means? - Answer-Keeping desks and counters clean and organized
How should you respond to people who try to use their friendship with people? - Answer-Be fair
How should you speak to communicate across language barriers? - Answer-Clearly slowly
Which of the following words does not represent a guideline for communicating across language
barriers? - Answer-Shout
,How can you maintain your professionalism when communicating with the media? - Answer-Being
pleasant at all times
What is the proper response to a request to answer questions from the media? - Answer-Refer media
representatives to your supervisor
In addition to being understanding when making a court appearance, you should should also? - Answer-
Be yourself
What is one way of maintaining your credibility during a court appearance? - Answer-Projecting a
professional image
Who should hang up the phone last? - Answer-You
If you answer the telephone and the person caller wants may not be reached? - Answer-Explain the
reason the person may not be reached.
When reporting an emergency over the telephone you should? - Answer-Follow all directions given by
the emergency dispatcher
At what level should you speak when using a radio? - Answer-Just above a normal conversational level
Which statement accurately describes the role of the security guard in quieting a dispute? - Answer-You
are an outsider to the argument.
During an argument inside of a store what should you do? - Answer-Calmly explain that they are
disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.
, A security guard licensed to carry a firearm in the course and scope of employment and authorized by
the employer on a specific post is? - Answer-An armed security guard
Which of the following defines a "security agency" - Answer-A person, firm, corporation, or other private
legal entity in the business of furnishing another person security guard services or armed security guards
for hire
If you are employed as a private watchman to protect property, you would be considered: - Answer-A
security guard
How many types of license are available - Answer-9 or higher
Which of the following persons is not affected by the Oklahoma Security Guard and Private Investigator
Act? - Answer-A full-time certified peace officer of the state.
Which of the following persons is affected by the Oklahoma Security Guard and Private Investigator Act?
- Answer-A person, firm, corporation, or other private legal entity in the business of furnishing another
person as a security guard or armed security guard hire.
Which of the following is one of the powers granted to the Council on Law Enforcement Education and
Training? - Answer-To establish the minimum curriculum requirements for training applicants.
Definition of an Armed Security Guard - Answer-A guard licensed to carry a firearm in the course and
scope of employment and authorized by the employer on a specific post.
Definition of a Security Agency - Answer-A person, firm, corporation, or other private legal entity in the
business of security guard services or armed security guards for hire.
