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State Farm Modules Master List – Questions and Answers with Verified Solutions (A+ Graded) – Complete Training Study Material

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This document provides a comprehensive master list of State Farm training module questions paired with fully verified solutions. It covers essential topics found across core modules, including claims processes, estimatics fundamentals, customer service standards, documentation requirements, and policy interpretation. The material is organized to support efficient learning and ensure alignment with current training expectations. Suitable for both new learners and professionals reviewing key concepts.

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STATE FARM MODULES MASTER LIST QUESTIONS AND
ANSWERS WITH VERIFIED SOLUTIONS (GRADED A+)



The system determines company placement by evaluating household and
vehicle information and matches a price with the risk of future losses.
ANS >>> True



Which of the following is used by the system to determine Company
placement?
ANS >>> Driving record, household eligibility, prior insurance history, driving
experience.


Which of the following best describes a residual Market Plan?
ANS >>> Ensures customers who can't get insurance through regular channels.



What does it mean when an application is non-bound? ANS
>>> It has been submitted to Underwriting for prior approval.



Martin and Tina are not sure what some of the categories mean within their
auto policy. You can explain that the policy consists of three parts. What are
the three parts of the policy?
ANS >>> Endorsements, Declarations Page, and Car Policy Booklet.



Tina asks you about what is included on the Endorsement. Which of the
following items are included on the Endorsement?
ANS >>> Amendments, Altered Terms, Added Provisions.

,Martin asks you which of their vehicles will be covered. Which of the
following cars would likely be covered?
ANS >>> The car listed on the Declarations Page, a car the spouse is purchasing, a
car Martin is borrowing from his neighbor, a substitute car being used while the
listed car is being repaired.


Which of the following identifies the Renewal Date?
ANS >>> D15



Martin and Tina's policy have changes that will reduce their coverage in
the upcoming year. How will this information be communicated to Martin
and Tina?
ANS >>> A Renewal Insert will be sent with the renewal billing.



Can both Martin and Tina be listed as Named Insured? ANS
>>> Yes



Which of the following vehicles are eligible for a CCC Acquisition/RII
specialist quote?
ANS >>> 2001 Altima driven for pleasure only, and 1999 Dodge Ram driven
to/from school and to a part-time job.


Which of the following vehicles are eligible for a CCC Acquisition/ RII
specialist to quote?
ANS >>> 2008 Honda Civic driven to train station, and 2002 VW Beetle driven for
work, small dent, estimated $500 damage.


Which of the following vehicles cannot be quoted by a CCC Acquisition/ RII
specialist?
ANS >>> Drive for a Transportation Network Company for more than 50% of the

, time/mileage, and deliver transport materials such as bread truck that delivers
bread.


Which of the following are true for the Sandler's 2000 Dodge Neon policy?
ANS >>> The current payment status of the 2000 Dodge Neon is active, the
discounts that are being applied to the 2000 Dodge Neon include Multi-car, Steer
Clear, Multi-Line.


The March 26, 2007 date indicates the date the policy was first issued. ANS
>>> True



Select the discounts that are being applied on the Goldstein's 2004 Chevy. ANS
>>> Good Student, Multi-Car, Steer Clear, Multi-Line.



Which of the following is true regarding the Sandler's 2000 Dodge Neon
Policy?
ANS >>> Ivan's MVR was run in December 2007, the date and violation
description that appeared on Ivan's MVR are 4/2/07, Norma is the principal
operator on the 2005 Chevy.


In which Star Level has this vehicle been placed and why? ANS
>>> 2 Star, but began 1 Star due to being uninsured.



The Auto Data Prefill provides which of the following information?
ANS >>> Possible household drivers, vehicle information about vehicles the driver
may own.


Which report would show you information about Brad's previous claim
history and if any losses were incurred?
ANS >>> LHR
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