SHRM CP Exam Comprehensive
Questions with Verified
Answers Graded A+
Career Planning - Answer: Actions & activities that individuals perform in order to give direction
to their work lives.
Brain drain - Answer: Exit of educated & skilled citizens from emerging & developing countries
for better paying jobs in developed countries.
Auditory learners - Answer: People who learn best by relying on their sense of hearing.
Andragogy - Answer: Study of how adults learn.
Cost-of-living adjustment (COLA) - Answer: Pay adjustment given to eligible employees
regardless of performance or organizational profitability; usually linked to inflation.
Compa-ratio - Answer: Pay rate divided by the midpoint of the pay range.
Broadbanding - Answer: Combining several salary grades or job classifications with narrow pay
ranges unto one brand with a wider salary spread.
Behavioral interview - Answer: Type of interview that focuses on how applicants previously
handled real situations.
,Applicant tracking software (ATS) - Answer: Software that provides an automated way for
organizations to manage the recruiting process.
Developmental activities - Answer: Activities that focus on preparing employees for future
responsibilities while increasing their capacity to perform their current jobs.
Compensation - Answer: All financial returns (beyond any benefits payments or services),
including salary and allowances.
Career development - Answer: Process by which employees progress through a series of stages
in their careers, each of which is characterized by relatively unique, themes, and tasks.
Benefits - Answer: Payments or services provided to employees to cover issues such as
retirement, health care, sick pay/disability schemes, life insurance, and paid time off.
Apprenticeship - Answer: Related to technical skills training; often a partnership between
employers and unions.
Competency-based interview - Answer: Type of interview in which the interviewer asks
questions related to competencies for the position and asks candidates to provide examples of
times they demonstrated the competencies.
ADDIE model - Answer: 5 step instructional design process that governs the development of
learning programs.
Assessment centers - Answer: Assessment tools that provide candidates a wide range of
leadership situations and problem-solving exercises.
,Blended learning - Answer: Planned approach to learning that included a combination of
instructor-led training, self-directed study, and /or on-the-job training.
Career management - Answer: Preparing, implementing, and monitoring employees' career
paths, with a primary focus on the goals and needs of the organization.
Competencies - Answer: Clusters of highly interrelated attributes, including knowledge, skills, or
abilities (KSA) that give rise to the behaviors needed to perform a given job effectively.
Strategy - Answer: A plan of action for accomplishing an organization's long-range goals.
SWOT analysis - Answer: Process for assessing an organization's strategic capabilities in
comparison to threats and opportunities identified during environmental scanning.
Value drivers - Answer: Actions, processes, or results that are needed to deliver a desired value.
Vision statement - Answer: Vivid, guiding image of an organization's desired future, the future it
hopes to attain through its strategy.
Organizational values - Answer: Beliefs that are important to an organization and often dictate
employee behavior.
Strategic fit - Answer: A state in which an organization's strategy is consistent with its external
opportunities and circumstances and its internal structure, resources, and capabilities.
Strategic management - Answer: The actions that leaders take to move their organizations
toward those goals and create value for all stakeholders.
, Strategic planning - Answer: The process of setting goals and designing a path toward a
competitive position.
Metrics - Answer: Performance parameters based on the relationship between 2 or more
measures.
Mission statement - Answer: Statement that specifies what activities an organization intends to
pursue and what course management has carted for the future; a concise statement of its
strategy.
Net profit margin - Answer: Ratio of net income (gross sales minus expenses and taxes) to net
sales.
Organizational culture - Answer: The basic beliefs and customs shared by members of an
organization that contribute to an organization's sense of its identity.
Income statement - Answer: Statement that reports revenues, expenses, and net income
(profit) for a specified period.
Lagging indicator - Answer: Type of metric that describes an activity that has already occurred.
Leading indicator - Answer: Type of metric that describes an activity that can change future
performance and indicate higher degree of success in achieving strategic goals.
Liabilities - Answer: Organization's debts and other financial obligations.
Due diligence - Answer: Necessary level of care and attention that is taken to investigate an
action before it is taken.
Questions with Verified
Answers Graded A+
Career Planning - Answer: Actions & activities that individuals perform in order to give direction
to their work lives.
Brain drain - Answer: Exit of educated & skilled citizens from emerging & developing countries
for better paying jobs in developed countries.
Auditory learners - Answer: People who learn best by relying on their sense of hearing.
Andragogy - Answer: Study of how adults learn.
Cost-of-living adjustment (COLA) - Answer: Pay adjustment given to eligible employees
regardless of performance or organizational profitability; usually linked to inflation.
Compa-ratio - Answer: Pay rate divided by the midpoint of the pay range.
Broadbanding - Answer: Combining several salary grades or job classifications with narrow pay
ranges unto one brand with a wider salary spread.
Behavioral interview - Answer: Type of interview that focuses on how applicants previously
handled real situations.
,Applicant tracking software (ATS) - Answer: Software that provides an automated way for
organizations to manage the recruiting process.
Developmental activities - Answer: Activities that focus on preparing employees for future
responsibilities while increasing their capacity to perform their current jobs.
Compensation - Answer: All financial returns (beyond any benefits payments or services),
including salary and allowances.
Career development - Answer: Process by which employees progress through a series of stages
in their careers, each of which is characterized by relatively unique, themes, and tasks.
Benefits - Answer: Payments or services provided to employees to cover issues such as
retirement, health care, sick pay/disability schemes, life insurance, and paid time off.
Apprenticeship - Answer: Related to technical skills training; often a partnership between
employers and unions.
Competency-based interview - Answer: Type of interview in which the interviewer asks
questions related to competencies for the position and asks candidates to provide examples of
times they demonstrated the competencies.
ADDIE model - Answer: 5 step instructional design process that governs the development of
learning programs.
Assessment centers - Answer: Assessment tools that provide candidates a wide range of
leadership situations and problem-solving exercises.
,Blended learning - Answer: Planned approach to learning that included a combination of
instructor-led training, self-directed study, and /or on-the-job training.
Career management - Answer: Preparing, implementing, and monitoring employees' career
paths, with a primary focus on the goals and needs of the organization.
Competencies - Answer: Clusters of highly interrelated attributes, including knowledge, skills, or
abilities (KSA) that give rise to the behaviors needed to perform a given job effectively.
Strategy - Answer: A plan of action for accomplishing an organization's long-range goals.
SWOT analysis - Answer: Process for assessing an organization's strategic capabilities in
comparison to threats and opportunities identified during environmental scanning.
Value drivers - Answer: Actions, processes, or results that are needed to deliver a desired value.
Vision statement - Answer: Vivid, guiding image of an organization's desired future, the future it
hopes to attain through its strategy.
Organizational values - Answer: Beliefs that are important to an organization and often dictate
employee behavior.
Strategic fit - Answer: A state in which an organization's strategy is consistent with its external
opportunities and circumstances and its internal structure, resources, and capabilities.
Strategic management - Answer: The actions that leaders take to move their organizations
toward those goals and create value for all stakeholders.
, Strategic planning - Answer: The process of setting goals and designing a path toward a
competitive position.
Metrics - Answer: Performance parameters based on the relationship between 2 or more
measures.
Mission statement - Answer: Statement that specifies what activities an organization intends to
pursue and what course management has carted for the future; a concise statement of its
strategy.
Net profit margin - Answer: Ratio of net income (gross sales minus expenses and taxes) to net
sales.
Organizational culture - Answer: The basic beliefs and customs shared by members of an
organization that contribute to an organization's sense of its identity.
Income statement - Answer: Statement that reports revenues, expenses, and net income
(profit) for a specified period.
Lagging indicator - Answer: Type of metric that describes an activity that has already occurred.
Leading indicator - Answer: Type of metric that describes an activity that can change future
performance and indicate higher degree of success in achieving strategic goals.
Liabilities - Answer: Organization's debts and other financial obligations.
Due diligence - Answer: Necessary level of care and attention that is taken to investigate an
action before it is taken.
