WITH 100% CORRECT ANSWERS.
Managers spend the majority of their time in which activity? Answer -
Communicating
Networking accounts for what portion of all positions found by job candidates?
Answer - Two-thirds
Which gesture in nonverbal communication is probably less uniformly
understood in all cultures? Answer - Lack of eye contact
Three factors involved in any attempt to realize objectives in an organization
are goals, limited resources, and Answer - People
What advice should you give a supervisor about relationships with
subordinates? Answer - Give compliments freely
Standards that evaluate output with regard to expectations are known as
Answer - Performance
Universal greeting in the United States Answer - A handshake
,Communication, coordination, and collusion are three classes of behavior in an
Answer - Oligopoly
An insecure employee performs best under which kind of leadership? Answer -
Autocratic
Focus in the task level of operations is an aspect of Answer - Scientific
management
In value chain management, the power is held by the Answer - Customers
Positive stress is also known as Answer - Eustress
During a presentation, a speaker's persuasive skills should include Answer -
High eye contact
Disadvantage of working in groups or teams Answer - Groupthink
Work structure has a major influence on worker Answer - Motivation
According to Maslow; A manager who praises a subordinate is fulfilling the
worker's Answer - Esteem needs
One advantage of a line organization is its Answer - Consistency
The idea that conflict is natural and not always evil describes conflict from the
Answer - Human relations view
, Higher management most frequently uses the formal communication channel
called Answer - Downward
Fixed-and-variable ratio schedules are reinforcement techniques that are
Answer - Intermittent
Growth and psychological development on the job fulfill an individual's need
for Answer - Self-actualization
Individual's incentive plan Answer - Piecework plan
The conflict management style which tends to lead to the overall best solution
is Answer - Collaborating
An organization that requires employees to report to only one supervisor is
using effective Answer - Unity of command
The function of a development specialist is to deal with Answer -
Organizational change
An abstract of a formal report contains a condensed version of the report's
Answer - Conclusions and recommendations
Type of letter that requests some type of adjustment Answer - Claim
The type of report that offers recommendations is Answer - Analytical
WinZip is an example of Answer - File compression