CCMA NHA Module 1 Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

CCMA NHA Module 1 Questions and Answers | Latest Version | 2025/2026 | Correct & Verified What is the primary role of a medical assistant during a patient intake? Collecting and documenting vital signs and patient information. What is the first step in sanitizing reusable medical instruments? Rinsing the instruments immediately after use to remove debris. What should a medical assistant verify before placing a patient in an exam room? The patient’s identity using two identifiers. What should the MA do if a patient refuses care? Document the refusal and notify the provider. What is the best action if a patient reports new, severe chest pain in the waiting room? Activate emergency response and alert the provider immediately. 2 What does HIPAA primarily protect? The patient’s personal and medical information. What is the purpose of obtaining informed consent? To ensure the patient understands the procedure and agrees voluntarily. What should the MA do before performing any clinical task? Wash or sanitize hands. What should the MA check before using an autoclave? Water level and indicator strips. What is the correct response when a patient asks to see their medical record? Inform them they have the right and follow office policy for access. What should the MA do if they find an expired vaccine in the refrigerator? Remove it from stock and follow disposal protocol. 3 What must the MA do to maintain a sterile field? Avoid reaching over the sterile area. What is the MA’s responsibility during patient education? Provide clear, simple instructions and confirm understanding. What should the MA do if a patient becomes dizzy during vital signs collection? Help the patient sit or lie down safely. What action reduces the risk of cross-contamination during patient intake? Disinfecting equipment between patients. What is the MA required to verify before administering medication? The provider’s order. What is the correct way to identify a patient before a procedure? Ask the patient to state their full name and date of birth. 4 What should the MA do if a patient discloses suicidal thoughts? Notify the provider immediately and ensure the patient is not left alone. What step should the MA take when preparing to draw blood? Assemble all necessary supplies before beginning. What should the MA do when documenting in an electronic health record? Chart information accurately and in real time. What should the MA do if a patient expresses concern about privacy? Acknowledge the concern and explain confidentiality protections. What is the MA’s first action after a needlestick injury? Wash the site with soap and water.