Answers | Latest Version | 2025/2026 |
Correct & Verified
A workplace injury requires an incident report. What should the MA include?
✔✔Objective, factual details of what occurred.
A patient becomes lightheaded after venipuncture. What is the MA’s first step?
✔✔Help the patient sit or lie down and monitor them.
A patient asks why a tourniquet is used during venipuncture. What is an accurate explanation?
✔✔It increases vein prominence by restricting venous blood flow temporarily.
A specimen label is placed after leaving the patient room. What is the issue?
✔✔Specimen must be labeled at bedside to prevent misidentification.
A patient reports using herbal supplements during intake. What should the MA do?
✔✔Document it because herbs may interact with medications.
1
,A sharps container is three-quarters full. What should the MA do?
✔✔Close and replace it to prevent injury.
A patient receiving an injection suddenly feels faint. What should the MA do?
✔✔Stop and assist the patient into a safe position until stable.
A patient asks why they must sign an informed consent form. How should the MA respond?
✔✔It confirms they understand the procedure and agree to it.
A pediatric patient is anxious about a vaccine. What can the MA offer?
✔✔Age-appropriate reassurance and distraction techniques.
A patient brings in a home glucose log with inconsistent entries. What should the MA do?
✔✔Review technique and accuracy with the patient.
A patient reports they cannot afford prescribed medication. What should the MA do?
✔✔Inform the provider so alternative options can be considered.
2
,A patient’s hemoglobin reading is significantly lower than the reference range. What is the MA’s
next step?
✔✔Report the abnormal result to the provider immediately.
A patient arrives for a fasting glucose test and reports they drank coffee with sugar two hours
ago. What should the medical assistant do?
✔✔Notify the provider because the test must be rescheduled due to breaking the fast.
A provider asks for a STAT CMP. What is the most appropriate immediate action by the medical
assistant?
✔✔Send the specimen to the lab immediately using the STAT processing protocol.
A patient’s blood pressure reading is 88/56 mmHg and they feel dizzy. What should the medical
assistant do first?
✔✔Assist the patient into a supine position and notify the provider.
A patient states they have trouble remembering medication times. What should the medical
assistant provide?
✔✔A written medication schedule with clear times and instructions.
3
, A specimen for a throat culture is collected. What should the medical assistant do after labeling
the tube?
✔✔Place it in the appropriate transport medium and send it to the lab promptly.
A patient refuses a vaccine required by the provider. What should the medical assistant do?
✔✔Document the refusal and inform the provider.
A provider orders a urinalysis, but the urine sample is dark and very warm. What should the
medical assistant suspect?
✔✔The specimen may be invalid due to improper storage or timing.
A patient states they feel embarrassed about discussing symptoms. How should the medical
assistant respond?
✔✔Use therapeutic communication and reassure confidentiality.
A patient asks why their pulse will be taken for a cardiac consult. What is an appropriate
explanation?
✔✔Pulse rate reflects heart function and helps evaluate cardiovascular status.
4