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CCMA Exam (NHA) Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

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CCMA Exam (NHA) Questions and Answers | Latest Version | 2025/2026 | Correct & Verified Which of the following is a high-priority vital sign to monitor in an emergency? Blood pressure. What is the first action when a patient reports chest pain? Assess the patient, call for immediate assistance, and notify the provider. How should a CCMA document a patient encounter? Include the date, time, provider, procedures performed, and patient responses accurately. Which of the following is the proper way to dispose of sharps? Immediately place in an approved sharps container. Which of the following is the correct method for taking an oral temperature? Place the thermometer under the tongue and leave for the recommended time. 2 Which of the following is considered a nosocomial infection? An infection acquired in a healthcare setting. Which of the following actions is appropriate when a patient calls with a contagious illness? Provide guidance, suggest precautions, and notify the provider if necessary. Which of the following is the proper way to measure a patient’s height? Have the patient stand straight without shoes against a stadiometer. Which of the following is a common cause of medication errors? Incorrect dose, wrong patient, or wrong route. Which of the following is the correct procedure for handling patient billing inquiries? Review the account, explain charges clearly, and escalate if necessary. Which of the following is an example of effective communication with patients? Active listening, using clear language, and confirming understanding. 3 What is the normal adult body temperature range when measured orally? 97.8°F to 99.1°F (36.5°C to 37.3°C). Which of the following is a common symptom of hypoglycemia? Shakiness, sweating, and confusion. How should a CCMA handle a patient who refuses a procedure? Document the refusal, explain the consequences, and notify the provider. What is the proper angle for administering an intramuscular injection? 90 degrees. Which of the following is the best method to prevent the spread of infection in a medical office? Wash hands frequently and use standard precautions. Which of the following describes proper body mechanics when lifting a patient? Bend at the knees, keep the back straight, and lift with the legs. 4 What is the correct method for measuring a patient’s pulse? Place fingers over the radial artery and count beats for 30–60 seconds. Which of the following is an example of a droplet precaution? Influenza. How should a CCMA respond to a patient experiencing an allergic reaction? Call for assistance, monitor vital signs, and prepare to administer emergency treatment as directed. Which of the following is a standard procedure for cleaning a contaminated surface? Wear gloves and disinfect with an approved cleaning solution. Which of the following best describes informed consent? Patient understands the procedure, risks, benefits, and alternatives before agreeing. What is the correct site for a subcutaneous injection? Upper arm, abdomen, or thigh. 5 Which of the following is a common symptom of dehydration? Dry mouth, dizziness, and decreased urine output. What is the normal adult respiratory rate

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CCMA Exam (NHA) Questions and
Answers | Latest Version | 2025/2026 |
Correct & Verified
Which of the following is a high-priority vital sign to monitor in an emergency?


✔✔Blood pressure.




What is the first action when a patient reports chest pain?


✔✔Assess the patient, call for immediate assistance, and notify the provider.




How should a CCMA document a patient encounter?


✔✔Include the date, time, provider, procedures performed, and patient responses accurately.




Which of the following is the proper way to dispose of sharps?


✔✔Immediately place in an approved sharps container.




Which of the following is the correct method for taking an oral temperature?


✔✔Place the thermometer under the tongue and leave for the recommended time.




1

,Which of the following is considered a nosocomial infection?


✔✔An infection acquired in a healthcare setting.




Which of the following actions is appropriate when a patient calls with a contagious illness?


✔✔Provide guidance, suggest precautions, and notify the provider if necessary.




Which of the following is the proper way to measure a patient’s height?


✔✔Have the patient stand straight without shoes against a stadiometer.




Which of the following is a common cause of medication errors?


✔✔Incorrect dose, wrong patient, or wrong route.




Which of the following is the correct procedure for handling patient billing inquiries?


✔✔Review the account, explain charges clearly, and escalate if necessary.




Which of the following is an example of effective communication with patients?


✔✔Active listening, using clear language, and confirming understanding.




2

,What is the normal adult body temperature range when measured orally?


✔✔97.8°F to 99.1°F (36.5°C to 37.3°C).




Which of the following is a common symptom of hypoglycemia?


✔✔Shakiness, sweating, and confusion.




How should a CCMA handle a patient who refuses a procedure?


✔✔Document the refusal, explain the consequences, and notify the provider.




What is the proper angle for administering an intramuscular injection?


✔✔90 degrees.




Which of the following is the best method to prevent the spread of infection in a medical office?


✔✔Wash hands frequently and use standard precautions.




Which of the following describes proper body mechanics when lifting a patient?


✔✔Bend at the knees, keep the back straight, and lift with the legs.




3

, What is the correct method for measuring a patient’s pulse?


✔✔Place fingers over the radial artery and count beats for 30–60 seconds.




Which of the following is an example of a droplet precaution?


✔✔Influenza.




How should a CCMA respond to a patient experiencing an allergic reaction?


✔✔Call for assistance, monitor vital signs, and prepare to administer emergency treatment as

directed.




Which of the following is a standard procedure for cleaning a contaminated surface?


✔✔Wear gloves and disinfect with an approved cleaning solution.




Which of the following best describes informed consent?


✔✔Patient understands the procedure, risks, benefits, and alternatives before agreeing.




What is the correct site for a subcutaneous injection?


✔✔Upper arm, abdomen, or thigh.

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