Medical Assistant Test 1 Questions
and Answers | Latest Version |
2025/2026 | Correct & Verified
What information is required for accurate patient identification?
✔✔Full name, date of birth, and at least one additional identifier such as medical record number.
What is the most important step before performing any invasive procedure?
✔✔Obtain the patient’s informed consent.
What should a medical assistant do if a patient refuses treatment?
✔✔Respect the patient’s decision, document the refusal, and notify the provider.
What is the appropriate action if a patient becomes faint during venipuncture?
✔✔Stop the procedure, assist the patient to a safe position, and monitor vital signs.
What is the purpose of proper hand hygiene in the clinical environment?
✔✔To prevent the spread of infection between patients and healthcare staff.
1
,What is the correct method for disposing of used needles?
✔✔Place immediately into a designated sharps container without recapping.
How should a medical assistant handle a specimen labeled incorrectly?
✔✔Do not process it; notify the supervisor or provider for correction.
What should be done if a medical assistant spills a biohazard fluid?
✔✔Wear gloves, use an approved disinfectant, and follow facility cleanup protocol.
What is the correct way to greet a patient in a professional setting?
✔✔Use a friendly tone, call them by their preferred name or title, and introduce yourself.
What is the purpose of the patient’s medical history form?
✔✔To collect background information for accurate diagnosis and treatment planning.
How should a medical assistant communicate with a hearing-impaired patient?
✔✔Speak clearly, face the patient directly, and use visual cues or written communication if
needed.
2
,What should a medical assistant do when a patient appears angry or upset?
✔✔Stay calm, listen actively, and show empathy without taking it personally.
What is the best way to manage a waiting room when appointments are delayed?
✔✔Inform patients of delays and provide estimated wait times with courtesy.
What is the purpose of documenting all patient interactions accurately?
✔✔To ensure continuity of care and provide legal protection for both patient and provider.
What should be done if a patient discloses abuse or neglect?
✔✔Report it immediately to the appropriate authorities following legal and ethical guidelines.
How should a medical assistant store medications properly?
✔✔According to manufacturer instructions—usually in a locked cabinet, away from heat and
light.
What is the correct way to measure an adult’s pulse?
3
, ✔✔Use fingertips on the radial artery, count for 30 seconds, and multiply by two if regular.
What is the primary purpose of infection control procedures?
✔✔To reduce the transmission of pathogens in the healthcare environment.
What is the purpose of an encounter form or superbill?
✔✔To document services provided for accurate billing and coding.
What is the appropriate way to correct an error in a medical record?
✔✔Draw a single line through the error, write “error,” initial, date, and add the correct
information.
What is asepsis?
✔✔The absence of pathogenic microorganisms achieved through sterile or clean techniques.
What should be done if a patient reports dizziness after an injection?
✔✔Assist them to a safe sitting or lying position and monitor vital signs.
4
and Answers | Latest Version |
2025/2026 | Correct & Verified
What information is required for accurate patient identification?
✔✔Full name, date of birth, and at least one additional identifier such as medical record number.
What is the most important step before performing any invasive procedure?
✔✔Obtain the patient’s informed consent.
What should a medical assistant do if a patient refuses treatment?
✔✔Respect the patient’s decision, document the refusal, and notify the provider.
What is the appropriate action if a patient becomes faint during venipuncture?
✔✔Stop the procedure, assist the patient to a safe position, and monitor vital signs.
What is the purpose of proper hand hygiene in the clinical environment?
✔✔To prevent the spread of infection between patients and healthcare staff.
1
,What is the correct method for disposing of used needles?
✔✔Place immediately into a designated sharps container without recapping.
How should a medical assistant handle a specimen labeled incorrectly?
✔✔Do not process it; notify the supervisor or provider for correction.
What should be done if a medical assistant spills a biohazard fluid?
✔✔Wear gloves, use an approved disinfectant, and follow facility cleanup protocol.
What is the correct way to greet a patient in a professional setting?
✔✔Use a friendly tone, call them by their preferred name or title, and introduce yourself.
What is the purpose of the patient’s medical history form?
✔✔To collect background information for accurate diagnosis and treatment planning.
How should a medical assistant communicate with a hearing-impaired patient?
✔✔Speak clearly, face the patient directly, and use visual cues or written communication if
needed.
2
,What should a medical assistant do when a patient appears angry or upset?
✔✔Stay calm, listen actively, and show empathy without taking it personally.
What is the best way to manage a waiting room when appointments are delayed?
✔✔Inform patients of delays and provide estimated wait times with courtesy.
What is the purpose of documenting all patient interactions accurately?
✔✔To ensure continuity of care and provide legal protection for both patient and provider.
What should be done if a patient discloses abuse or neglect?
✔✔Report it immediately to the appropriate authorities following legal and ethical guidelines.
How should a medical assistant store medications properly?
✔✔According to manufacturer instructions—usually in a locked cabinet, away from heat and
light.
What is the correct way to measure an adult’s pulse?
3
, ✔✔Use fingertips on the radial artery, count for 30 seconds, and multiply by two if regular.
What is the primary purpose of infection control procedures?
✔✔To reduce the transmission of pathogens in the healthcare environment.
What is the purpose of an encounter form or superbill?
✔✔To document services provided for accurate billing and coding.
What is the appropriate way to correct an error in a medical record?
✔✔Draw a single line through the error, write “error,” initial, date, and add the correct
information.
What is asepsis?
✔✔The absence of pathogenic microorganisms achieved through sterile or clean techniques.
What should be done if a patient reports dizziness after an injection?
✔✔Assist them to a safe sitting or lying position and monitor vital signs.
4
