IOP4863 – PerSONNel aNd Career PSyChOlOgy |
COmPlete aNSwerS, CaSe StUdIeS & UPdated
StUdy gUIde | dUe NOvember/deCember 2025
Question 1:
What is the primary focus of personnel psychology?
A) The study of group dynamics
B) The assessment and improvement of employee performance
C) The analysis of workplace cultures
D) The development of marketing strategies
Correct Option: B) The assessment and improvement of employee performance
Rationale:
Personnel psychology primarily deals with understanding and enhancing employee
performance through assessment, selection, and training methods.
Question 2:
Which of the following best describes the concept of "job satisfaction"?
A) The engagement level of an employee
B) The feelings and attitudes an employee has toward their job
C) The amount of work an employee completes
D) The relationships between coworkers
Correct Option: B) The feelings and attitudes an employee has toward their job
Rationale:
Job satisfaction refers to the emotional responses and attitudes that individuals have
regarding their job, which can significantly impact overall performance and retention.
Question 3:
What method is commonly used to evaluate job candidates’ suitability for a
position?
A) Performance appraisals
B) Personality tests
C) Structured interviews
D) Employee referrals
Correct Option: C) Structured interviews
Rationale:
Structured interviews are designed to ensure consistency and fairness in the
assessment process, allowing evaluators to rate candidates based on defined criteria.
,Question 4:
The term "diversity" in the workplace refers to:
A) The economic status of employees
B) The inclusion of different demographic groups
C) The variety of products a company sells
D) The age range of employees
Correct Option: B) The inclusion of different demographic groups
Rationale:
Diversity involves recognizing and valuing differences in race, ethnicity, gender, age,
sexual orientation, and other attributes to foster an inclusive workplace.
Question 5:
Which psychological theory emphasizes the importance of rewards in influencing
behavior?
A) Cognitive theory
B) Behaviorism
C) Humanistic theory
D) Psychoanalysis
Correct Option: B) Behaviorism
Rationale:
Behaviorism posits that behavior is a result of conditioning and can be modified through
rewards and consequences, making it crucial in personnel training and motivation
strategies.
Question 6:
What is the primary goal of career counseling?
A) To provide monetary assistance
B) To guide individuals in their career decisions
C) To assess job performance
D) To foster workplace relationships
Correct Option: B) To guide individuals in their career decisions
Rationale:
Career counseling aims to assist individuals in understanding their strengths and
interests, leading them toward informed career choices that suit their personal and
professional goals.
Question 7:
Which of the following is a primary component of a job analysis?
,A) Employee satisfaction survey
B) Job description creation
C) Marketing employee benefits
D) Performance incentive programs
Correct Option: B) Job description creation
Rationale:
Job analysis is essential for identifying the roles, responsibilities, and qualifications
required for a position, which is fundamental for effective recruitment and performance
management.
Question 8:
What does emotional intelligence in the workplace primarily involve?
A) Technical skills
B) Understanding and managing one’s and others' emotions
C) Financial acumen
D) Communication skills
Correct Option: B) Understanding and managing one’s and others' emotions
Rationale:
Emotional intelligence is crucial for effective interaction in the workplace, enhancing
leadership, teamwork, and conflict resolution capabilities.
Question 9:
Which factor is most directly related to employee retention?
A) Job title
B) Work environment
C) Office location
D) Employee age
Correct Option: B) Work environment
Rationale:
A supportive and positive work environment is vital for employee satisfaction and
loyalty, influencing their decision to remain with an organization.
Question 10:
Which theory focuses on the fulfillment of basic human needs as a motivation
driver?
A) Maslow's hierarchy of needs
B) Herzberg's two-factor theory
, C) Reinforcement theory
D) Expectancy theory
Correct Option: A) Maslow's hierarchy of needs
Rationale:
Maslow's theory explains that individuals are motivated by a progression of needs from
basic physiological needs to self-actualization, impacting workplace behavior and
performance.
Question 11:
What is the purpose of a performance appraisal?
A) To grant promotions
B) To evaluate employee performance
C) To provide salary increases
D) To create training programs
Correct Option: B) To evaluate employee performance
Rationale:
Performance appraisals assess how well employees meet their job requirements,
serving as a basis for feedback, development, and decision-making regarding
promotions and other employment actions.
Question 12:
Which assessment tool is commonly used to measure personality traits?
A) Myers-Briggs Type Indicator
B) 360-degree feedback
C) Job satisfaction surveys
D) Aptitude tests
Correct Option: A) Myers-Briggs Type Indicator
Rationale:
The Myers-Briggs Type Indicator is widely used to understand different personality
types, aiding in team composition and personal development strategies.
Question 13:
Which of the following best describes "organizational culture"?
A) The financial performance of a company
B) The shared values, beliefs, and practices within an organization
C) The physical layout of the workplace
D) The company's market share