Questions and Answers | Latest
Version | 2025/2026 | Correct & Verified
What is the best action if a patient is angry about their wait time?
✔✔Acknowledge their frustration and offer an update with empathy.
What should a medical assistant check before performing an ECG?
✔✔Ensure the skin is clean and electrodes are properly placed.
What should be done if a patient’s blood pressure reading is unusually high?
✔✔Repeat the measurement after a few minutes and report findings to the provider.
What is the most appropriate response when a patient asks for test results?
✔✔Inform them that the provider will review and discuss the results with them.
What should a medical assistant do when handling biohazard waste?
✔✔Wear gloves and dispose of materials in red biohazard bags.
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,What is the correct step when transferring a patient from a wheelchair to an exam table?
✔✔Lock the wheelchair brakes and assist the patient safely.
What should a medical assistant do before performing any clinical procedure?
✔✔Obtain patient consent and explain the procedure clearly.
What is the most effective way to prevent the spread of infection in a medical office?
✔✔Perform proper hand hygiene before and after patient contact.
What is the primary purpose of a medical history form?
✔✔To collect important health information about the patient’s past and current conditions.
What should a medical assistant do if a patient faints during a blood draw?
✔✔Lower the patient’s head, raise their legs, and ensure they are breathing normally.
What is the correct action when a patient reports chest pain in the waiting room?
✔✔Notify the provider immediately and call for emergency assistance if needed.
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, What is the best method to identify a patient before administering medication?
✔✔Ask for their full name and date of birth, then verify with the chart.
Why is accurate documentation important in healthcare?
✔✔It provides a legal record and ensures continuity of care.
What should a medical assistant do if they make an error in a patient’s chart?
✔✔Draw a single line through the mistake, write “error,” initial it, and correct the entry.
What should a medical assistant do if a patient refuses treatment?
✔✔Respect the patient’s decision and document the refusal in the medical record.
What is the correct way to measure a patient’s pulse?
✔✔Use two fingers to palpate an artery and count the beats for one full minute.
What is the most important step in taking a manual blood pressure reading?
✔✔Place the cuff correctly and position the stethoscope over the brachial artery.
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