BUSI 520: Strategic Marketing Management MMIP: DEVELOP
VALUE OFFERING PRODUCT EXPERIENCE 2025 Liberty
University
Marketing Management Individual Project (MMIP): H.E.B.
Eric Castro
School of Behavioral Sciences, Liberty University
BUSI 520: Strategic Marketing Management
Author Note
Eric Castro
I have no known conflict of interest to disclose.
Correspondence concerning this article should be addressed to Eric Castro.
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, MMIP: DEVELOP VALUE OFFERING PRODUCT EXPERIENCE 2
Marketing Management Individual Project (MMIP): H.E.B.
Q1. Explain the organization’s product plan. (Ch. 8)
H.E.B., a recognized grocery store in Texas, deliberately develops its product offers to
meet various client demands while stressing quality and cost. According to "Marshall &
Johnston: Marketing Management, 4th Ed.," the company's product strategy entails a complete
approach that includes a diverse range of private-label goods in areas such as groceries,
household staples, and health items. This approach of using private-label brands allows H.E.B. to
give higher value to its clients, distinguishing itself from competitors while increasing
profitability and customer loyalty (Marshall & Johnston, 2023). This concept is based on a
dedication to high-quality private-label products that match or surpass national brand standards
at more reasonable pricing, establishing confidence and driving repeat purchases. Furthermore,
H.E.B. emphasizes price through effective supply chain management and economies of scale,
making it a desirable alternative for budget-conscious buyers and widening its demographic
appeal.
Furthermore, H.E.B.'s product strategy emphasizes diversity and innovation, offering a
wide range of items adapted to local interests, resulting in a more personalized shopping
experience. To respond to growing customer trends, the firm is always exploring new product
categories and introducing innovative goods such as meal kits and ready-to-eat solutions. Robust
marketing and promotional techniques, such as targeted advertising and digital marketing
activities, complement H.E.B.'s product strategy by increasing product exposure and customer
involvement. Sustainability is also included in the product strategy, with measures such as
decreasing packaging waste and purchasing from sustainable sources appealing to
environmentally sensitive customers. This multidimensional approach, which focuses on quality,
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