ACTUAL CORRECT QUESTIONS AND
VERIFIED DETAILED ANSWERS
|CURRENTLY TESTING QUESTIONS AND
SOLUTIONS|ALREADY GRADED
A+|NEWEST|BRAND NEW
VERSION!!|GUARANTEED PASS
Principles of Contextual Inquiry: Context: go where ______, conduct inquiry in a normal work
environment. people summarize, but we want _____; keep it ______; look for _____ ask user to
_____
work is; detais; concrete; skipped steps; fill them in
Principles of Contextual Inquiry: Partnership:
Master / Apprentice _ intermittent probing
Principles of Contextual Inquiry: Partnership stick with master apprentice; interrupt and go back
into
role
Principles of Contextual Inquiry: interpretation; Good facts only starting ____; validate and
rephrase; be committed to ______ what the user is really saying
point; hearing
Principles of Contextual Inquiry: Focus
You need data about specific tasks; respect intrapersonal triggers
Contextual Inquiry summary
Helps answer the tasks analysis questions; hybrid between interview and observation; use
master apprentice model to get them to teach you
Affordance
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,perceived and actual properties of the thing, primarily those fundamental properties that
determine just how the thing could possibly be used
Affordances
clues about how object/interface works
Affordances: cultural dependencies
experience, knowledge, culture (eg light switch)
Perceived affordances
affordances may be perceived without actually existing
Physical affordances
screen, pointing device, physiacl buttons, keyboard
Graphic design emphasizes ______; helps users recognize objects as ____
affordances ; buttons
Conceptual models: Mental Represenations
users' understanding of how interfac works
Conceptual models: Mental Represenations Do people have preconceived models?
yes
Conceptual models: Mental Represenations Interfaces must communicate _____
model
Design Model ----> ________ --><--User's model
System image
Preconceived models
people have preconceived models of how things work, allow us to predict how things will work
or not work
Interface affordances feed-forward gulf of _____
execution
Gulf of execution consists of the
intent to act, sequence of actions, execution of actions
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, Gulf of evaluation consists of the
evaluation of interpretations, interpreting the perception, perceiving the state of the world
Direct Manipulation
interface that behaves as though the interaction was with a real world object rather than with
an abstract system
Central ideas of direct manipulation: ______ of objects of interest; rapid, _____, incremental
actions, manipulation by _______, immediate and continuous ____ of ________
visibility, reversible, pointing and moving, display, results
Metaphor
computer objects as visible, moveable objects
Summary
conceptual model is user's mental model of how interface works, perceived afordances help
users form this model, designers must provide clues into system ot make conceptual model
clear; gulf of execution and evaluation
Action cycle
Goals -> Execution -> world -> evaluation -> goals
Design Principle 1: Make controls ____
visible
Design Principle 2: make sure _____ is clear
mapping
Design Principle 3: Transfer _____
expectations
Design Principle 3: Provide ____
feedback
Metaphor
transference of the relation between one set of objects to another for the purpose of brief
explanation
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