CCMP Exam Questions AND Correct Answers
A change team is
A. A group that develops and implements the change management strategy and
plan
B. Has very little credibility in the business
C. Has little or no authority
D. Not dedicated resource to the Change Initiative - ✔✔A. A group that
develops and implements the change management strategy and plan
A stakeholder is anyone who is affected by the process or product the project
team is working on
A. True
B. False - ✔✔A. True
A typical sponsor mistake is too much communication
A. True
B. False - ✔✔B. False
Adoption - ✔✔Choosing to accept and demonstrate a new way of thinking of
behaving. Adoption occurs when stakeholder behavior is consistent with the
future state behavior.
An elevator speech is simple but effective communication method to help build
project support and buy-in from all members of the organization.
A. True
B. False - ✔✔A. True
,An excellent method for tracking the attributes of stakeholders throughout the
project is by using:
A. Change plan
B. Change strategy
C. Threats and opportunities matrix
D. Stakeholder analysis - ✔✔D. Stakeholder analysis
As a change leader, what is the first step you must ensure happens when
executing the learning and development plan?*
A. Sponsors are booked for the training
B. Reservations or bookings are made for training rooms
C. The curriculum is delivered according to plan
D. Learning materials have been developed - ✔✔D. Learning materials have
been developed
Benefit - ✔✔The quantitative and qualitative, measurable and non-measurable
outcomes resulting from a change.
Benefit Realization - ✔✔The achievement of the expected outcomes of a change
Change - ✔✔The transition from a current state to a future state.
Change Impact - ✔✔How people, process, technology, and the workplace are
affected during the transition from the current state to the future state.
, Change is a process
A. True
B. False - ✔✔A. True
Change is managed at both the organizational and individual levels. Which of
the following Change is managed at an organizational level?*
A. Management of Organizational Change is the responsibility of the Project
Team not the Change Management Team
B. Prioritization of change initiatives in an effort to monitor change fatigue and
saturation, as well as build change agility
C. Survey analysis of end-user responses to a planned Change initiative
D. Current sponsor commitment, which may provide a solid basis for or be an
impediment to the change - ✔✔B. Prioritization of change initiatives in an effort
to monitor change fatigue and saturation, as well as build change agility
Change Management - ✔✔The practice of applying a structured approach to
transition an organization from a current state to a future state to achieve
expected benefits
Change Risk - ✔✔An event or condition that, if it occurs, may have an effect on
the change benefits.
Communication of the project message should be:
A. 100% company wide
B. 50% face to face, 50% company wide
A change team is
A. A group that develops and implements the change management strategy and
plan
B. Has very little credibility in the business
C. Has little or no authority
D. Not dedicated resource to the Change Initiative - ✔✔A. A group that
develops and implements the change management strategy and plan
A stakeholder is anyone who is affected by the process or product the project
team is working on
A. True
B. False - ✔✔A. True
A typical sponsor mistake is too much communication
A. True
B. False - ✔✔B. False
Adoption - ✔✔Choosing to accept and demonstrate a new way of thinking of
behaving. Adoption occurs when stakeholder behavior is consistent with the
future state behavior.
An elevator speech is simple but effective communication method to help build
project support and buy-in from all members of the organization.
A. True
B. False - ✔✔A. True
,An excellent method for tracking the attributes of stakeholders throughout the
project is by using:
A. Change plan
B. Change strategy
C. Threats and opportunities matrix
D. Stakeholder analysis - ✔✔D. Stakeholder analysis
As a change leader, what is the first step you must ensure happens when
executing the learning and development plan?*
A. Sponsors are booked for the training
B. Reservations or bookings are made for training rooms
C. The curriculum is delivered according to plan
D. Learning materials have been developed - ✔✔D. Learning materials have
been developed
Benefit - ✔✔The quantitative and qualitative, measurable and non-measurable
outcomes resulting from a change.
Benefit Realization - ✔✔The achievement of the expected outcomes of a change
Change - ✔✔The transition from a current state to a future state.
Change Impact - ✔✔How people, process, technology, and the workplace are
affected during the transition from the current state to the future state.
, Change is a process
A. True
B. False - ✔✔A. True
Change is managed at both the organizational and individual levels. Which of
the following Change is managed at an organizational level?*
A. Management of Organizational Change is the responsibility of the Project
Team not the Change Management Team
B. Prioritization of change initiatives in an effort to monitor change fatigue and
saturation, as well as build change agility
C. Survey analysis of end-user responses to a planned Change initiative
D. Current sponsor commitment, which may provide a solid basis for or be an
impediment to the change - ✔✔B. Prioritization of change initiatives in an effort
to monitor change fatigue and saturation, as well as build change agility
Change Management - ✔✔The practice of applying a structured approach to
transition an organization from a current state to a future state to achieve
expected benefits
Change Risk - ✔✔An event or condition that, if it occurs, may have an effect on
the change benefits.
Communication of the project message should be:
A. 100% company wide
B. 50% face to face, 50% company wide
