TESTBANK
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,Chapter 01: The Patient Intervieww w w w
MULTIPLE CHOICE w
1. The respiratory care practitioner is conducting a patient interview. The main purpose of this
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interview is to: w w w
a. review data with the patient. w w w w
b. gather subjective data from the patient. w w w w w
c. gather objective data from the patient. w w w w w
d. fill out the history form or checklist. w w w w w w
ANS: B w
The interview is a meeting between the respiratory care practitioner and the patient. It allows the
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collection of subjective data about the patient’s feelings regarding his/her
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condition. The history should be done before the interview. Although data can be reviewed, that w w w w w w w w w w w w w w
is not the primary purpose of the interview.
w w w w w w w w
2. For there to be a successful interview, the respiratory therapist must:
w w w w w w w w w w
a. provide leading questions to guide the patient. w w w w w w
b. reassure the patient. w w
c. be an active listener. w w w
d. use medical terminology to show knowledge of the subject matter. w w w w w w w w w
ANS: C w
The personal qualities that a respiratory therapist must have to conduct a successful interview include
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being an active listener, having a genuine concern for the patient, and having empathy. Leading
w w w w w w w w w w w w w w w
questions must be avoided. Reassurance may provide a false sense of comfort to the patient. Medical
w w w w w w w w w w w w w w w w
jargon can sound exclusionary and paternalistic to a patient.
w w w w w w w w w
3. Which of the following would be found on a history form? w w w w w w w w w w
1. Age
2. Chief complaint w
3. Present health w
4. Family history w
5. Health insurance provider w w
a. 1, 4 w
b. 2, 3 w
c. 3, 4, 5 w w
d. 1, 2, 3, 4 w w w
ANS: D w
Age, chief complaint, present health, and family history are typically found on a health history form
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because each can impact the patient’s health. Health insurance provider information, while needed
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for billing purposes, would not be found on the history form.
w w w w w w w w w w w
, 4. External factors the respiratory care practitioner should make efforts to provide during an
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interview include which of the following?
w w w w w w
1. Minimize or prevent interruptions. w w w
2. Ensure privacy during discussions. w w w
3. Interviewer is the same sex as the patient to prevent bias. w w w w w w w w w w
4. Be comfortable for the patient and interviewer.
w w w w w w
a. 1, 4 w
b. 2, 3 w
c. 1, 2, 4 w w
d. 2, 3, 4 w w
ANS: C w
External factors, such as a good physical setting, enhance the interviewing process. Regardless of the
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interview setting (the patient’s bedside, a crowded emergency room, an office in the hospital or clinic, or
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the patient’s home), efforts should be made to (1) ensure privacy, (2) prevent interruptions, and (3)
w w w w w w w w w w w w w w w w
secure a comfortable physical environment (e.g., comfortable room temperature, sufficient lighting,
w w w w w w w w w w w
absence of noise). An interviewer of either gender, who acts professionally, should be able to interview
w w w w w w w w w w w w w w w w
a patient of either gender.
w w w w w
5. The respiratory therapist is conducting a patient interview. The therapist chooses to use
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open-ended questions. Open-ended questions allow the therapist to do which of the
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following? w
1. Gather information when a patient introduces a new topic. w w w w w w w w
2. Introduce a new subject area. w w w w
3. Begin the interview process. w w w
4. Gather specific information. w w
a. 4
b. 1, 3 w
c. 1, 2, 3 w w
d. 2, 3, 4 w w
w ANS: C w
An open-ended question should be used to start the interview, introduce a new section of questions, and
w w w w w w w w w w w w w w w w
gather more information from a patient’s topic. Closed or direct questions are used to gather specific
w w w w w w w w w w w w w w w w
information.
w
6. The direct question interview format is used to:
w w w w w w w
1. speed up the interview. w w w
2. let the patient fully explain his/her situation.
w w w w w w
3. help the respiratory therapist show empathy. w w w w w
4. gather specific information. w w
a. 1, 4 w
b. 2, 3 w
c. 3, 4 w
d. 1, 2, 3 w w
ANS: A w
Direct or closed questions are best to gather specific information and speed up the interview. Open-
w w w w w w w w w w w w w w w
ended questions are best suited to let the patient fully explain his/her situation and possibly help the
w w w w w w w w w w w w w w w w w
respiratory therapist show empathy.
w w w w
, 7. During the interview the patient states, “Every time I climb the stairs I have to stop to catch my
w w w w w w w w w w w w w w w w w w
breath.” Hearing this, the respiratory therapist replies, “So, it sounds like you get short of
w w w w w w w w w w w w w w w
breath climbing stairs.” This interviewing technique is called:
w w w w w w w w
a. clarification.
b. modeling.
c. empathy.
d. reflection.
ANS: D w
With reflection, part of the patient’s statement is repeated. This lets the patient know that what he/she
w w w w w w w w w w w w w w w w
said was heard. It also encourages the patient to elaborate on the topic.
w w w w w w w w w w w w w
Clarification, modeling, and empathy are other communication techniques. w w w w w w w
8. The respiratory therapist may choose to use the patient interview technique of silence in
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which of the following situations?
w w w w w
a. To prompt the patient to ask a question w w w w w w w
b. After a direct question w w w
c. After an open-ended question w w w
d. To allow the patient to review his/her historyw w w w w w w
ANS: C w
After a patient has answered an open-ended question, the respiratory therapist should pause (use silence)
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before asking the next question. This pause allows the patient to add something else before moving on.
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The patient may also choose to ask a question.
w w w w w w w w w
9. To have the most productive interviewing session, which of the following types of responses to
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NldRtI
assist in the interview shouU G rBN
She .espTiratory tOherapist avoid?
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w
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w
w
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w
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w
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w
w w w
w
w w w w
a. Confrontation
b. Reflection
c. Facilitation
d. Distancing
ANS: D w
With confrontation, the respiratory therapist focuses the patient’s attention on an action, feeling, or
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statement made by the patient. This may prompt a further discussion. Reflection helps the patient focus
w w w w w w w w w w w w w w w w
on specific areas and continues in his/her own way. Facilitation encourages patients to say more, to
w w w w w w w w w w w w w w w w
continue with the story. The respiratory therapist should avoid giving advice, using avoidance language,
w w w w w w w w w w w w w w
and using distancing language.
w w w w
10. When closing the interview, the respiratory therapist should do which of the following?
w w w w w w w w w w w w
1. Recheck the patient’s vital signs. w w w w
2. Thank the patient. w w
3. Ask if the patient has any questions. w w w w w w
4. Close the door behind himself/herself for patient privacy. w w w w w w w
a. 2
b. 2, 3 w
c. 1, 3, 4 w w
d. 1, 2, 4 ANS: B
w w w w
w
,Chapter 01: The Patient Intervieww w w w
MULTIPLE CHOICE w
1. The respiratory care practitioner is conducting a patient interview. The main purpose of this
w w w w w w w w w w w w w
interview is to: w w w
a. review data with the patient. w w w w
b. gather subjective data from the patient. w w w w w
c. gather objective data from the patient. w w w w w
d. fill out the history form or checklist. w w w w w w
ANS: B w
The interview is a meeting between the respiratory care practitioner and the patient. It allows the
w w w w w w w w w w w w w w w
collection of subjective data about the patient’s feelings regarding his/her
w w w w w w w w w w
condition. The history should be done before the interview. Although data can be reviewed, that w w w w w w w w w w w w w w
is not the primary purpose of the interview.
w w w w w w w w
2. For there to be a successful interview, the respiratory therapist must:
w w w w w w w w w w
a. provide leading questions to guide the patient. w w w w w w
b. reassure the patient. w w
c. be an active listener. w w w
d. use medical terminology to show knowledge of the subject matter. w w w w w w w w w
ANS: C w
The personal qualities that a respiratory therapist must have to conduct a successful interview include
w w w w w w w w w w w w w w
being an active listener, having a genuine concern for the patient, and having empathy. Leading
w w w w w w w w w w w w w w w
questions must be avoided. Reassurance may provide a false sense of comfort to the patient. Medical
w w w w w w w w w w w w w w w w
jargon can sound exclusionary and paternalistic to a patient.
w w w w w w w w w
3. Which of the following would be found on a history form? w w w w w w w w w w
1. Age
2. Chief complaint w
3. Present health w
4. Family history w
5. Health insurance provider w w
a. 1, 4 w
b. 2, 3 w
c. 3, 4, 5 w w
d. 1, 2, 3, 4 w w w
ANS: D w
Age, chief complaint, present health, and family history are typically found on a health history form
w w w w w w w w w w w w w w w
because each can impact the patient’s health. Health insurance provider information, while needed
w w w w w w w w w w w w w
for billing purposes, would not be found on the history form.
w w w w w w w w w w w
, 4. External factors the respiratory care practitioner should make efforts to provide during an
w w w w w w w w w w w w
interview include which of the following?
w w w w w w
1. Minimize or prevent interruptions. w w w
2. Ensure privacy during discussions. w w w
3. Interviewer is the same sex as the patient to prevent bias. w w w w w w w w w w
4. Be comfortable for the patient and interviewer.
w w w w w w
a. 1, 4 w
b. 2, 3 w
c. 1, 2, 4 w w
d. 2, 3, 4 w w
ANS: C w
External factors, such as a good physical setting, enhance the interviewing process. Regardless of the
w w w w w w w w w w w w w w
interview setting (the patient’s bedside, a crowded emergency room, an office in the hospital or clinic, or
w w w w w w w w w w w w w w w w w
the patient’s home), efforts should be made to (1) ensure privacy, (2) prevent interruptions, and (3)
w w w w w w w w w w w w w w w w
secure a comfortable physical environment (e.g., comfortable room temperature, sufficient lighting,
w w w w w w w w w w w
absence of noise). An interviewer of either gender, who acts professionally, should be able to interview
w w w w w w w w w w w w w w w w
a patient of either gender.
w w w w w
5. The respiratory therapist is conducting a patient interview. The therapist chooses to use
w w w w w w w w w w w w
open-ended questions. Open-ended questions allow the therapist to do which of the
w w w w w w w w w w w w
following? w
1. Gather information when a patient introduces a new topic. w w w w w w w w
2. Introduce a new subject area. w w w w
3. Begin the interview process. w w w
4. Gather specific information. w w
a. 4
b. 1, 3 w
c. 1, 2, 3 w w
d. 2, 3, 4 w w
w ANS: C w
An open-ended question should be used to start the interview, introduce a new section of questions, and
w w w w w w w w w w w w w w w w
gather more information from a patient’s topic. Closed or direct questions are used to gather specific
w w w w w w w w w w w w w w w w
information.
w
6. The direct question interview format is used to:
w w w w w w w
1. speed up the interview. w w w
2. let the patient fully explain his/her situation.
w w w w w w
3. help the respiratory therapist show empathy. w w w w w
4. gather specific information. w w
a. 1, 4 w
b. 2, 3 w
c. 3, 4 w
d. 1, 2, 3 w w
ANS: A w
Direct or closed questions are best to gather specific information and speed up the interview. Open-
w w w w w w w w w w w w w w w
ended questions are best suited to let the patient fully explain his/her situation and possibly help the
w w w w w w w w w w w w w w w w w
respiratory therapist show empathy.
w w w w
, 7. During the interview the patient states, “Every time I climb the stairs I have to stop to catch my
w w w w w w w w w w w w w w w w w w
breath.” Hearing this, the respiratory therapist replies, “So, it sounds like you get short of
w w w w w w w w w w w w w w w
breath climbing stairs.” This interviewing technique is called:
w w w w w w w w
a. clarification.
b. modeling.
c. empathy.
d. reflection.
ANS: D w
With reflection, part of the patient’s statement is repeated. This lets the patient know that what he/she
w w w w w w w w w w w w w w w w
said was heard. It also encourages the patient to elaborate on the topic.
w w w w w w w w w w w w w
Clarification, modeling, and empathy are other communication techniques. w w w w w w w
8. The respiratory therapist may choose to use the patient interview technique of silence in
w w w w w w w w w w w w w
which of the following situations?
w w w w w
a. To prompt the patient to ask a question w w w w w w w
b. After a direct question w w w
c. After an open-ended question w w w
d. To allow the patient to review his/her historyw w w w w w w
ANS: C w
After a patient has answered an open-ended question, the respiratory therapist should pause (use silence)
w w w w w w w w w w w w w w
before asking the next question. This pause allows the patient to add something else before moving on.
w w w w w w w w w w w w w w w w w
The patient may also choose to ask a question.
w w w w w w w w w
9. To have the most productive interviewing session, which of the following types of responses to
w
w
NldRtI
assist in the interview shouU G rBN
She .espTiratory tOherapist avoid?
w
w
w
w
w
w
w
w
w
w
w w
w
w
w w
w
w w w
w
w w w w
a. Confrontation
b. Reflection
c. Facilitation
d. Distancing
ANS: D w
With confrontation, the respiratory therapist focuses the patient’s attention on an action, feeling, or
w w w w w w w w w w w w w
statement made by the patient. This may prompt a further discussion. Reflection helps the patient focus
w w w w w w w w w w w w w w w w
on specific areas and continues in his/her own way. Facilitation encourages patients to say more, to
w w w w w w w w w w w w w w w w
continue with the story. The respiratory therapist should avoid giving advice, using avoidance language,
w w w w w w w w w w w w w w
and using distancing language.
w w w w
10. When closing the interview, the respiratory therapist should do which of the following?
w w w w w w w w w w w w
1. Recheck the patient’s vital signs. w w w w
2. Thank the patient. w w
3. Ask if the patient has any questions. w w w w w w
4. Close the door behind himself/herself for patient privacy. w w w w w w w
a. 2
b. 2, 3 w
c. 1, 3, 4 w w
d. 1, 2, 4 ANS: B
w w w w
