Patient Safety and Quality Assurance Practice Test for the PTCB Pharmacy Technician Certification Exam Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

Patient Safety and Quality Assurance Practice Test for the PTCB Pharmacy Technician Certification Exam Questions and Answers | Latest Version | 2025/2026 | Correct & Verified Which of the following is a key component of patient safety in pharmacy practice? a. Stocking the pharmacy quickly b. Preventing medication errors c. Advertising OTC products d. Increasing prescription volume What is the purpose of a medication error reporting system? a. Punish the staff involved b. Identify and prevent future errors c. Reduce prescription volume d. Speed up dispensing Which of the following is considered a high-alert medication that requires extra verification? 2 a. Multivitamins b. Insulin c. Diphenhydramine d. Loratadine What is the first step when a medication error is discovered? a. Ignore if no harm occurred b. Report the error to a pharmacist or supervisor c. Refill the prescription immediately d. Notify the patient without pharmacist review Which practice reduces the risk of look-alike/sound-alike medication errors? a. Speeding up dispensing b. Using shorthand abbreviations c. Tall-man lettering and careful labeling d. Skipping double checks What is a common cause of patient safety errors in pharmacies? 3 a. Adequate staffing b. Standardized procedures c. Miscommunication or incomplete prescriptions d. Electronic prescription systems Which federal law requires pharmacies to maintain a safe environment for medication use? a. HIPAA only b. Food, Drug, and Cosmetic Act c. OSHA only d. DEA regulations only Which type of error occurs when a patient receives the wrong medication strength? a. Dispensing error b. Administration error c. Documentation error d. Prescription error Which action is part of quality assurance in a pharmacy? 4 a. Filling prescriptions as quickly as possible b. Verifying prescription accuracy before dispensing c. Ignoring patient allergies d. Skipping pharmacist review What should a pharmacy technician do if they identify a potential drug-drug interaction? a. Dispense the medication immediately b. Notify the pharmacist for review c. Remove the warning from the system d. Call the patient directly to advise Which patient information is critical to verify to prevent medication errors? a. Allergies, age, weight, and current medications b. Social media account c. Height only d. Family history only Which of the following is considered a near-miss? 5 a. Patient suffers severe reaction b. Prescription error caught before dispensing