(Managing People in Organisations module)
Includes:
• Maslow’s Hierarchy of Needs
• Herzberg’s Two-Factor Theory
• Case Study of Junction Hotel
• Practical recommendations
• Full Harvard references
Disclaimer: This material is for educational purposes only.
It is an essay example and study guide.
It must not be submitted as your own work.
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,To: Simon Chance
From:
Title of Report: Evaluation of Motivation of Employees at the Junction Hotel
Date:
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, Executive summary
This report assesses employee motivation at the Junction Hotel after its acquisition by the Second-
Chance Consortium, utilising employee surveys, case study materials, and motivational theories.
The transition from a laissez-faire management approach to a more structured operational
framework has led to a decline in motivation; 37% of employees feel aligned with the hotel's culture,
while 60% report an inability to achieve their full work potential. The report utilises Maslow’s
Hierarchy of Needs and Herzberg’s Two-Factor Theory to examine the key factors leading to
employee dissatisfaction. Principal findings indicate that insufficient communication, restricted
career advancement opportunities, and unclear reward systems constitute the primary obstacles to
motivation.
The report recommends enhancing communication channels, instituting career development
programs, implementing structured feedback systems, and strengthening performance-based
rewards to address these challenges. These strategies will cultivate a motivated workforce that
aligns with Junction Hotel's evolving organisational structure. Key recommendations, supported by
employee feedback (Appendix 1) and the proposed structured Employee Recognition Program
(Appendix 2), aim to directly address identified motivational and organisational challenges.
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