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MNO2609 Assignment 4 (COMPLETE ANSWERS) Semester 2 2025 - DUE 22 September 2025

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MNO2609 Assignment 4 (COMPLETE ANSWERS) Semester 2 2025 - DUE 22 September 2025

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MNO2609 Assignment
4 (COMPLETE
ANSWERS) Semester 2
2025 - DUE 22
September 2025
[Document subtitle]




[School]
[Course title]

, MNO2609 Assignment 4 (COMPLETE ANSWERS) Semester 2 2025 - DUE 22 September 2025

 Course

 Quality in Occupational Health and Safety (MNO2609)

 Institution

 University Of South Africa (Unisa)

 Book

 Occupational Health and Safety in Construction Project Management

MNO2609 Assignment 4 (COMPLETE ANSWERS) Semester 2 2025 - DUE 22 September 2025;
100% TRUSTED Complete, trusted solutions and explanations.



Question 1 1.1 Provide the full form of the following acronyms. (9) a) SIPOC b) TQM c) CSF d) KPI
e) EFQM f) CMMI g) BPR h) DMAIC i) SPC

) SIPOC – Suppliers, Inputs, Process, Outputs, Customers
b) TQM – Total Quality Management
c) CSF – Critical Success Factor
d) KPI – Key Performance Indicator
e) EFQM – European Foundation for Quality Management
f) CMMI – Capability Maturity Model Integration
g) BPR – Business Process Reengineering
h) DMAIC – Define, Measure, Analyze, Improve, Control

:



a) SIPOC – Suppliers, Inputs, Process, Outputs, Customers

A high-level process mapping tool used in Six Sigma to identify all relevant elements of a
process before improvement work begins.



b) TQM – Total Quality Management

A management approach focused on long-term success through customer satisfaction,
involving all members of an organization in improving processes, products, services, and culture.

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